[Resolved] Ebay.in — Refund | |||
Hello Consumer Complaint i ordered Sony xperia ion "Brand New Xperia ION (LT28h) - Sealed Pack"[protected] mobile from ebay.in n my paisa pay id is [protected]. i placed order on 12-12-12 but i didnt get any info related to shipping by seller till three days so i contacted the seller "ultimatemobiles" they said they will ship the phone within three days till 18-12-12 but on 17th they call me on my mobile number and said that they have stock shortage of black colour phone and they will ship the red colour phone i said ok send it to me but fast so they replied that you will get the item on the evening of 18th dec but i didnt get any shipment so i called them on the same mobile number but they didnt respond even i email them they also did not reply. and now they said they will refund but till date i didnt get my money back i contacted ebay many times even i send them my latest credit card statement which i used to pay money during order but still they are not returning my money ... i am really afraid,, will i lose my money ?? i didnt get the the item too :( plaese help me ....please do the needful *Paisa Pay ID for Transaction* - [protected] *Product* - Brand New Xperia ION (LT28h) - Sealed Pack" (Product Code[protected] *Product Price* - 20,500/- {21,500-1,000(Gift Voucher)} *Seller Name on ebay* - ultimatemobiles *My User ID on ebay* - igocentdevil *Registered name and address on ebay* Thank You Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
 16 Comments | |||
Comments
Dear Team,
I am having rahul_bimtech account from a long time. In starting I faced issues in most of the product I purchased from ebay. But Ebay great resolution system helped me to get my money back. After a gap of 1.5 month again I got some faith and started shopping from Ebay. Hopefully this time I was satisfied with the products. I have attached my last 5 transactions and my remarks with each item.
Just Not I ordered my iphone cover and I found it was not even orginal what seller was claiming as KLD branded product on Ebay. I contacted seller, But in 5 days of time frame he has not responded. After That I made a claim through Ebay customer care which got rejected by saying "You have made so many claims earlier". I was not able to digest this reason. Your customer care executive was try to blame a customer.
After that seller called me and asked me my personal account number to transfer my money back as he accepted issue with his product.
Now I am not able to understand if Seller is accepting issue with product, then How can Ebay rejected a claim by saying that you made so many claims earlier. Now finally Seller is going to refund my money. and I will send his product back.
But Now onward I will never shop from Ebay. Even highlight this issue to other my friends also, so that they could be saved from ebay cheating.
Reply
NEVER PURCHASE FROM EBAY !!!
I agree! never purchases high value items from ebay!
Hi my details are Claim ID 520032 PaisaPay ID [protected] Item number[protected] Seller ID gkpathan99 Date claim opened[protected] I have been informed that I will receive my refund as eBay coupon within 10 working days but till now I have not received it and now I am not interested in that as I don't want to shop with eBay as its services are very poor I want my refund online, I had made my payment through airtel money payback point.. Today when I have contacted eBay regarding this issue now again I have been informed that weight this week v are frwrding this issue to concern department... its my humble request to make my refund as I have made my payment I don't need coupon...
I Place Order in EBay and Return it back its not working Properly so i will send back to seller . i send it on 25 may
but still i m get refund from ebay india .
My Claim id : 504272
but still i m get refund from ebay india .
My Claim id : 504272
i booked BRAND NEW EMPORIO ARMANI CERAMIC BLACK CHRONOGRAPH AR 1410 but some how i received casio watch i want my order or refund my money
but when i contact ebay they say plz send watch back to seller and we will refund my money in 12-15 days but now its almost a month but my refund is under posses .
i want to go in CONSUMER FORUM for my refund please guide me for the proceeding for the same .
alok gautam
doc.[protected]@gmail.com
but when i contact ebay they say plz send watch back to seller and we will refund my money in 12-15 days but now its almost a month but my refund is under posses .
i want to go in CONSUMER FORUM for my refund please guide me for the proceeding for the same .
alok gautam
doc.[protected]@gmail.com
My Paisapay ID [protected]
Item No[protected]
Item Name Brand New Blackberry Z10 16GB+3G MOBILE+1 YR SELLER WARRANTY+ONLY IN RS 13249+++
My claim ID 629392
I bought that item on 20th August 2014 also i paid full money at the same date by my debit card and i was promised that i will get my item on 25th August 2014 but i didn't receive my item till now so, i have applied refund on 30th August 2014, when i see my ebay account the claim is still open, i am very frustrated about this, i also spoke, chatted and email with the ebay customer care agents they simply said wait for 48 hrs we will contact you, but i didn't get any response from their side i don't know how many 48 hrs i have to wait, around 20 days my money Rs.13, 999 /- hold on their hand i am very irritating, are they going to pay any extra rupees for this without giving any benefit they just hold my money Rs.13, 999/-. please do the needful.
Item No[protected]
Item Name Brand New Blackberry Z10 16GB+3G MOBILE+1 YR SELLER WARRANTY+ONLY IN RS 13249+++
My claim ID 629392
I bought that item on 20th August 2014 also i paid full money at the same date by my debit card and i was promised that i will get my item on 25th August 2014 but i didn't receive my item till now so, i have applied refund on 30th August 2014, when i see my ebay account the claim is still open, i am very frustrated about this, i also spoke, chatted and email with the ebay customer care agents they simply said wait for 48 hrs we will contact you, but i didn't get any response from their side i don't know how many 48 hrs i have to wait, around 20 days my money Rs.13, 999 /- hold on their hand i am very irritating, are they going to pay any extra rupees for this without giving any benefit they just hold my money Rs.13, 999/-. please do the needful.
I am struggling to process my refund via Ebay, I had purchase one time for which I received damaged item and had returned back to the seller and had a word with CSR he said that they are ready to refund the amount. Claim ID-656536, post which I have called thrice to the customer service toll free but everytime I receive a same answer that I will receive a call from EBAY in next 48 hrs and the refund will be processed, I am highly dissatisfied with the EBAY customer service and same was not expected by EBAY that such a big company and the processes are so weak that it takes 60 days to process the refund.
They are not refunding my amount of rs 300, which is generated from cancelled order.
Hello,
May i have the status for the request below.
Claim ID: 707674
PaisaPay ID: [protected]
Item number: [protected]
I am chasing for this request since last two month but not getting a single +ve response from ebay side. Whenever i am asking for the claim status, i am getting as claim is under process.
I had contacted Bluedart courier and they have confirmed that the shipment on dated 14th Oct 2014 was misplaced. Now the question is how i will get back my money. Now i got to know that i am a fool that i had paid the full amount before getting the shipment. I cant trust ebay anymore.
I WANTED TO KNOW WHETHER I WILL GET BACK MY MONEY OR NOT.
I got literally [censored]ed Up by ebay, sorry to say.
Regards,
Nimai
May i have the status for the request below.
Claim ID: 707674
PaisaPay ID: [protected]
Item number: [protected]
I am chasing for this request since last two month but not getting a single +ve response from ebay side. Whenever i am asking for the claim status, i am getting as claim is under process.
I had contacted Bluedart courier and they have confirmed that the shipment on dated 14th Oct 2014 was misplaced. Now the question is how i will get back my money. Now i got to know that i am a fool that i had paid the full amount before getting the shipment. I cant trust ebay anymore.
I WANTED TO KNOW WHETHER I WILL GET BACK MY MONEY OR NOT.
I got literally [censored]ed Up by ebay, sorry to say.
Regards,
Nimai
i order place on ebay .my paisa id is [protected].seller refund process on 30th dec 2014 but tillnow money is not refund to me .This regarding write so many mail and call to customer care but no responsible answer to me . 10 th jan 2015 i also send bank statment to ebay but no response .Again 23 jan send bank statement but tillnow money is not refund to me.again send bank statement on 5 feb. when i call to customer care then say that my concern team check this problem after 45 days money is not refund to me .e bay give mental harrassment refund process
Im Karthik from Chennai.. On 26 th Feb I bought Micromax Canvas A1 from Ebay. There was problem in my mobile, the camera doesnt function properly
I have contacted Ebay and seller regarding defect and wanted refund of payment...
Both have relied on sending back the mobile to seller's address
After 7 days I have sent the product to the address.
Now currently we are not able to get refund from Ebay, as they show the fraudulent status of the claim as closed
They told us to contact the seller for refund... But Seller we emailed the details about ur purchases, , , dont worry u will
recieve the money back...
Since four days over we didnt find a solution for the problem
Just for giving back money... what the bluff procedures they are following
Micromax Canvas A1 AQ4501 = Rs. 5515 + 260 (courier charges)
EBay Claim ID : 906936
PaisaPay ID : [protected]
Item ID :[protected]
Seller ID : laylaycorp [protected]@gmail.com
Nitin, Navneet, Pavan - [protected]
Buyer ID : devintheprince
Item Fault : Camera apps not working. I opened the camera app, its displaying as Cannot connect to Camera... When i bought the phone, Camera app worked only one time and mostly Front and Back camera hangs and finally switches off automatically.
I want it to be solved and immediate action must be taken against them
K Karthik
Mobile : +[protected]
I have contacted Ebay and seller regarding defect and wanted refund of payment...
Both have relied on sending back the mobile to seller's address
After 7 days I have sent the product to the address.
Now currently we are not able to get refund from Ebay, as they show the fraudulent status of the claim as closed
They told us to contact the seller for refund... But Seller we emailed the details about ur purchases, , , dont worry u will
recieve the money back...
Since four days over we didnt find a solution for the problem
Just for giving back money... what the bluff procedures they are following
Micromax Canvas A1 AQ4501 = Rs. 5515 + 260 (courier charges)
EBay Claim ID : 906936
PaisaPay ID : [protected]
Item ID :[protected]
Seller ID : laylaycorp [protected]@gmail.com
Nitin, Navneet, Pavan - [protected]
Buyer ID : devintheprince
Item Fault : Camera apps not working. I opened the camera app, its displaying as Cannot connect to Camera... When i bought the phone, Camera app worked only one time and mostly Front and Back camera hangs and finally switches off automatically.
I want it to be solved and immediate action must be taken against them
K Karthik
Mobile : +[protected]
I HAD PURCHASED A PIECE OF CLOTHING WORTH RS 225, FROM EBAY.IN ON 6TH MARCH USING A COUPON. BUT THE SELLER CANCELLED THE ORDER DUE TO PERSONAL REASONS. BUT I HAVE NOT RECEIVED ANY REFUND FOR MY COUPON. I HAVE CONTACTED THE CUSTOMER CARE DEPARTMENT OF EBAY.IN SEVERAL TIMES BUT THEY MAKE BOGUS PROMISES OF PROVIDING REFUND AND GIVE A DATE BUT DO NOT FULFIL THE REQUEST.
PAISAPAY ID- [protected]
PAISAPAY ID- [protected]
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