[Resolved]  Freecharge.in — Unsuccessful mobile recharge

Address:Guntur, Andhra Pradesh

Sir, While recharging my vodafone number i.e; [protected] in www.freecharge.in there is a power cut takes place in my house. After conform the money in my account, money was deducted in my account worth Rs:-98/-. But till now i did not received any mail with transaction id and also my recharge was also not successful. Would you please check the details and please give me my ammount.
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Aug 20, 2016
Complaint marked as Resolved 
Verified Support
Jan 24, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi,
Greetings from Freecharge.in

Following both the transactions were unsuccessful due to some technical error for which refund has already been initiated from our end.

Order 10328605 Rs.30.0 refunded on Jan 23, 2012 (Refund Reference No: CCA12AFCD976)

Order 10319623 Rs.30.0 refunded on Jan 19, 2012 (Refund Reference No: CCA12AFCA969)

Amount for both the transactions will reflect in your account within 3-7 working days.Until than we request you to cooperate with us.

Apologies for the inconvenience faced by you.

Assuring you of best services at all times

For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/

Warm Regards,
Freecharge Team
Verified Support
Feb 21, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,
Greetings from Freecharge.in

Refund against Order id:10319623 has been successfully processed through our payment gateway.

Request you to get in touch with your bank along with the Bank reference number: CCA12AFCA969

Assuring you of best services at all times

For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/

Warm Regards,
Freecharge Team
http://www.freecharge.in

Happy Freecharging!!!
Verified Support
Jul 09, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,
Greetings from Freecharge.in

Order ID 14985776 was a failed transaction.

For above Order Id, refund for the amount of Rs.98/- was already been processed from our payment gateway on 25th May 2012

Bank reference number for above Order Id is CCA12EHQH729

We request you to kindly get in touch with your respective bank along with the bank reference number.

For further queries feel free to write us at [protected]@freecharge.in or visit the below mentioned link in order to assist you.

http:/support.freecharge.in

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.freecharge.in

Happy Freecharging!!!
Complaint comments 

Comments

Unsuccessful Mobile Recharge — Unsuccessful Mobile Recharge

Unsuccessful Mobile Recharge

Dear sir,

My Online Recharge to airtel Perpaid Mobile no. [protected] is Failed on Date: 17/11/2011 But 100/- si Deducted from my saving account. The Transaction Detail is like this
Narration : INB online Recharge services TECH_RECHARGE Payment

Ref. No. : 27276928IG76850627 Transfer to [protected] State Of Bank Of India


Plese Take necessury Action.


J.C.Kundariya

Unsuccessful Mobile recharge my 100/- Debit My Seving Account

Please Take necessary action
I am bharath. I recharge my mobile number i.e:[protected] yesterday with Rs:30/- via freecharge.in with order ID:10319623. I get the mail as unsuccessful recharge but i am not get money back.so please refund my money as long as possible...
I am recharged my vodafone mobile number with ID:10328605 and 10319623 each with Rs:30/- & Rs:30/- on Jan-19 and Jan-20. But till now i am not getting the recharge amount and also the money. So please kindly check my order and please refund my amount.
I tried to recharge my phone with Rs. 400 online this whole week. but every time its sending me the same messages "recharge unsuccessful".
I even register a complaint about it in its : http://support.freecharge.in/ but got no response. these guys have this strange policy they do not return your money to your account from where you have made payment they show your money in this stupid FC account. you can't get your money back. I came across are so many complaints I wonder such sites still exits.

recharge was done balance did not get

fcva[protected]

recharce not done

I have recharged Rs 500, but my recharge will not done...

i cant receve balance

Recharge of vediocon mobile number rs20 is doNe but i can'T receve balance. Its order number is fcva[protected]. Contect me [protected]

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