Gsrtc — FOR REFUND FOR TICKET CANCELLATION

FOR REFUND FOR TICKET CANCELLATION
e-ticket refund
Refunds
Dear sir,
I booked 2 ticket on 20/01/2013 for travelling on 20/01/2013 in 3:30 PM bus in GSRTC from Nehrunagar(Ahmadabad) to Navsari.I booked this ticket using online booking facility from my Indian Bank A/c No.[protected].PNR No. was G3899954 and Trip code was 1500NHRNRSHRD44. due to some inconvenience i was unable to get Printout of the Ticket and they are not allowing with valid PNR number or Ticket Image Mobile or with any identity proof hence i have to cancel my tickets on same day ie 20/01/2013.web page shows your ticket was canceled and you will get the refund Rs.243/-.Almost 23 days have been elapsed but still i cant get any refund from gsrtc. there was no contact and customer care service in gsrtc online booking.like IRCTC please consider my complaint and do needful.here i am sending my details of tickets.

Regards
Rajesh Vaghadia
user id: artndesign
PNR.NO: G3899954
TRIP CODE: 1500NHRNRSHRD44
mob-[protected]