[Resolved]  Hafele India Pvt Ltd — Gas Hob

We had purchased a gas hop of hafele make through their dealer m/s Lavish in february 2009. The gas cylinder consumption started to increase from the day we have been using this hop and a simple cup of tea would take about 25 minutes. When we complained to M/s Lavish they said that we have to complain to Hafele India Pvt Ltd, 4th Floor, JMC House, Bisleri Compound, Western Express Highway, Andheri (E), Mumbai 400099.
The complain was noted in the month of may and their inspection proved that the gas hop was faulty and was promised a replacement within one month time . From that date till today they have been only sending emails of "Sorry for the delay" and not taking any action. The marketing person Mr.Harshal (mobile no [protected]) could only give false promises. We have all their email correspondences in which their maharashtra head Mr.Ganesh Kargutkar (Mob No [protected]) as well as India head Mr.Nilesh dave (Mob No [protected]) has promised to do it as soon as possible but still failed from their commitment. If require i can send you all the email correspondence.
We require your help as the gas expenditure is being a burden on us day by day.
regards: nishant vora( Mob No [protected])