[Resolved] Hcl Laptop — Service centre | |
Dear sir/madam, I bought a HCL laptop from new delhi 2 years ago. now i find my CD writer can not write when i used nero which was provided to me with the laptop.Earlier i never tried to write anything. Whatever, i went to the service centre on[protected] at 203,bajaj house,nehru place,new delhi.They checked it and said CD writter is damaged. So ,it need to be replaced. As a new piece of Cd writter drive was not available with them ,so they asked me to come later after confirmation from Miss Jasbeer.They charged me Rs 500, but did not give me the receipt as the concerned official had already left.After 10 days one of my friend having some knowledge of computers came to me . He checked my system and told me your writer is alright, nero will not work. You try with other software. I tried with XP inbuilt Cd writing system and found everything is fine. So, my complaint to you is about- 1. Inefficiency of your people. 2. If you receive money ,then give receipt. As i am not at fault, why should i pay for? Coming again to collect it is wastage of both time and petrol. Please try to increase the knowledge of your people as HCL Laptops are yet to become a consumers 1st choice. With best wishes, Chinmoy Roy Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |
 402 Comments | |
Comments
The power button and the mouse left and right click must be smooth . also the volume of hcl laptop's are very less as compare to the compaq and hp .
Reply
yes, i also hav d same problem for HCL laptop, after starting lappy sudenly it shows error with blue screen and den it automatically shut down
My HCL laptop screen not work properly..
this is :-HCL Notebook Laptop input 19V=3.42A
serial no: AQ84AX146Q25
PLEASE RESOLVED THAT SOON AS SOON POSSIBLE
THANKS
MANMOHAN
[protected]
this is :-HCL Notebook Laptop input 19V=3.42A
serial no: AQ84AX146Q25
PLEASE RESOLVED THAT SOON AS SOON POSSIBLE
THANKS
MANMOHAN
[protected]
Dear Sir / Madam,
Myself Dr. Neeraj Tandon, H.No. 419, Govindpuri, Kankher Khera, Meerut, have purchased a new Laptop Model – Note book – HCl AXDB2839 C2D, with CARRY CASE - HCL from Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut at 16/04/2009.
The Bill No. is SALES Invoice >> Cash Book No. 5, Bill No. is GALAXY/RI/0222/09-10. The total cost of both, Laptop Model – Note book – HCl AXDB2839 C2D and CARRY CASE – HCL was Rs. 31, 500.00, was paid on same date as cash payment.
The machine Serial No. is 9084AX107258. The warranty period of the Machine is 12 month from installation or 13 months from the date of delivery whichever is earlier as described in the my warranty card Notebook. Both the Laptop Model – Note book – HCl AXDB2839 C2D and CARRY CASE – HCL are in the warranty Period from date 21/07/2009 to till 16/04/2010. The Warranty Card No. 10540421.
After purchasing this machine Note book – HCl AXDB2839 C2D, with CARRY CASE – HCL, it showed many types of problems. During working it was self disconnected and the system self shut down with in 10 minutes. Then I meet with Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut. They forwarded me to the HCL Infosystems LTD. Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004.
They just checked it and repair it and said its just technical fault.
After some days the problem became major and I face a lot of problems, I am a Research Scientist in Life Science, and my lot of works and dealing depends on computer but due to there improper working of Laptop Model – Note book – HCl AXDB2839 C2D, my work also suffered.
Once again, I have tried for service of this system (Laptop Model – Note book – HCl AXDB2839 C2D) at Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004, I have submitted my system for service at 16/06/2009.
According to Customer Service Report of HCL Service Center, Meerut
Date : 16/06/2009
Call Id No. : 3209
Service Type : Warranty
Call Type : Bring in & hardware
Problem Reported : 10 minutes after Shutdown
Action Taken : Checked NB and required HCL NB PCB.
After, a lot of visiting to Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004, they return back my system (Laptop Model – Note book – HCl AXDB2839 C2D) at 30/06/2009.
The Technical staff member of this service center was very unqualified and their behavior was also disgusting, they behaved me much offered & rudely manner.
After that, the system (Laptop Model – Note book – HCl AXDB2839 C2D) was not working as properly, and the battery backup of the system was just 10 -15 minutes, so I could work on it.
Then I went to Authorized Services Center of HCL: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004. They take my computer and behave me very roughly.
According to Customer Service Report
Date : 17/07/2009
Call Id No. : 2943
Service Type : Warranty
Call Type : Bring in & hardware
Problem Reported : On/Off switch problem
Action Taken : PCB replaced system checked, Proper working Not
I return back my computer from the Authorized Services Center of HCL: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004 at 10/07/2009, but when I check it, the problems were as usual. All the seals of the system were disturbed and a lot of the screws of the system were not tight / not found at their position & problem of the system still same.
Then, I meet to Mr. Shaker, Proprietor of Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut, they asked me; all of the Hardware & software based services provide by HCL service center. He said, all of the seals of your system were disturbed, so you can contact to HCL service support.
So, My Laptop (Model – Note book – HCl AXDB2839 C2D) problem is still as usually and still there no way to help me to correct it. I purchased this system for working & presentations. After investing a big amount of my saving Rs 31, 500.00 in this system, I got nothing but got a lot of physical & financially, mentally tension.
At last what ever I do for these harassments from HCL INFOSYSTEMS Ltd. & their authorized dealer: Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut and Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004,
I have only one option that I can apply to consumer court for my rights; it helps me in right way. So solve my problem as soon as early.
Name of Applicant
Dr. Neeraj Tandon
H.No. 419, Govindpuri,
Kankher Khera, Meerut, (U.P.)
Ph: +91-[protected]
Email: [protected]@gmail.com
Date : 7/08/2009
Myself Dr. Neeraj Tandon, H.No. 419, Govindpuri, Kankher Khera, Meerut, have purchased a new Laptop Model – Note book – HCl AXDB2839 C2D, with CARRY CASE - HCL from Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut at 16/04/2009.
The Bill No. is SALES Invoice >> Cash Book No. 5, Bill No. is GALAXY/RI/0222/09-10. The total cost of both, Laptop Model – Note book – HCl AXDB2839 C2D and CARRY CASE – HCL was Rs. 31, 500.00, was paid on same date as cash payment.
The machine Serial No. is 9084AX107258. The warranty period of the Machine is 12 month from installation or 13 months from the date of delivery whichever is earlier as described in the my warranty card Notebook. Both the Laptop Model – Note book – HCl AXDB2839 C2D and CARRY CASE – HCL are in the warranty Period from date 21/07/2009 to till 16/04/2010. The Warranty Card No. 10540421.
After purchasing this machine Note book – HCl AXDB2839 C2D, with CARRY CASE – HCL, it showed many types of problems. During working it was self disconnected and the system self shut down with in 10 minutes. Then I meet with Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut. They forwarded me to the HCL Infosystems LTD. Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004.
They just checked it and repair it and said its just technical fault.
After some days the problem became major and I face a lot of problems, I am a Research Scientist in Life Science, and my lot of works and dealing depends on computer but due to there improper working of Laptop Model – Note book – HCl AXDB2839 C2D, my work also suffered.
Once again, I have tried for service of this system (Laptop Model – Note book – HCl AXDB2839 C2D) at Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004, I have submitted my system for service at 16/06/2009.
According to Customer Service Report of HCL Service Center, Meerut
Date : 16/06/2009
Call Id No. : 3209
Service Type : Warranty
Call Type : Bring in & hardware
Problem Reported : 10 minutes after Shutdown
Action Taken : Checked NB and required HCL NB PCB.
After, a lot of visiting to Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004, they return back my system (Laptop Model – Note book – HCl AXDB2839 C2D) at 30/06/2009.
The Technical staff member of this service center was very unqualified and their behavior was also disgusting, they behaved me much offered & rudely manner.
After that, the system (Laptop Model – Note book – HCl AXDB2839 C2D) was not working as properly, and the battery backup of the system was just 10 -15 minutes, so I could work on it.
Then I went to Authorized Services Center of HCL: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004. They take my computer and behave me very roughly.
According to Customer Service Report
Date : 17/07/2009
Call Id No. : 2943
Service Type : Warranty
Call Type : Bring in & hardware
Problem Reported : On/Off switch problem
Action Taken : PCB replaced system checked, Proper working Not
I return back my computer from the Authorized Services Center of HCL: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004 at 10/07/2009, but when I check it, the problems were as usual. All the seals of the system were disturbed and a lot of the screws of the system were not tight / not found at their position & problem of the system still same.
Then, I meet to Mr. Shaker, Proprietor of Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut, they asked me; all of the Hardware & software based services provide by HCL service center. He said, all of the seals of your system were disturbed, so you can contact to HCL service support.
So, My Laptop (Model – Note book – HCl AXDB2839 C2D) problem is still as usually and still there no way to help me to correct it. I purchased this system for working & presentations. After investing a big amount of my saving Rs 31, 500.00 in this system, I got nothing but got a lot of physical & financially, mentally tension.
At last what ever I do for these harassments from HCL INFOSYSTEMS Ltd. & their authorized dealer: Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut and Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004,
I have only one option that I can apply to consumer court for my rights; it helps me in right way. So solve my problem as soon as early.
Name of Applicant
Dr. Neeraj Tandon
H.No. 419, Govindpuri,
Kankher Khera, Meerut, (U.P.)
Ph: +91-[protected]
Email: [protected]@gmail.com
Date : 7/08/2009
Dear Sir / Madam,
Myself Dr. Neeraj Tandon, H.No. 419, Govindpuri, Kankher Khera, Meerut, have purchased a new Laptop Model – Note book – HCl AXDB2839 C2D, with CARRY CASE - HCL from Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut at 16/04/2009.
The Bill No. is SALES Invoice >> Cash Book No. 5, Bill No. is GALAXY/RI/0222/09-10. The total cost of both, Laptop Model – Note book – HCl AXDB2839 C2D and CARRY CASE – HCL was Rs. 31, 500.00, was paid on same date as cash payment.
The machine Serial No. is 9084AX107258. The warranty period of the Machine is 12 month from installation or 13 months from the date of delivery whichever is earlier as described in the my warranty card Notebook. Both the Laptop Model – Note book – HCl AXDB2839 C2D and CARRY CASE – HCL are in the warranty Period from date 21/07/2009 to till 16/04/2010. The Warranty Card No. 10540421.
After purchasing this machine Note book – HCl AXDB2839 C2D, with CARRY CASE – HCL, it showed many types of problems. During working it was self disconnected and the system self shut down with in 10 minutes. Then I meet with Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut. They forwarded me to the HCL Infosystems LTD. Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004.
They just checked it and repair it and said its just technical fault.
After some days the problem became major and I face a lot of problems, I am a Research Scientist in Life Science, and my lot of works and dealing depends on computer but due to there improper working of Laptop Model – Note book – HCl AXDB2839 C2D, my work also suffered.
Once again, I have tried for service of this system (Laptop Model – Note book – HCl AXDB2839 C2D) at Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004, I have submitted my system for service at 16/06/2009.
According to Customer Service Report of HCL Service Center, Meerut
Date : 16/06/2009
Call Id No. : 3209
Service Type : Warranty
Call Type : Bring in & hardware
Problem Reported : 10 minutes after Shutdown
Action Taken : Checked NB and required HCL NB PCB.
After, a lot of visiting to Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004, they return back my system (Laptop Model – Note book – HCl AXDB2839 C2D) at 30/06/2009.
The Technical staff member of this service center was very unqualified and their behavior was also disgusting, they behaved me much offered & rudely manner.
After that, the system (Laptop Model – Note book – HCl AXDB2839 C2D) was not working as properly, and the battery backup of the system was just 10 -15 minutes, so I could work on it.
Then I went to Authorized Services Center of HCL: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004. They take my computer and behave me very roughly.
According to Customer Service Report
Date : 17/07/2009
Call Id No. : 2943
Service Type : Warranty
Call Type : Bring in & hardware
Problem Reported : On/Off switch problem
Action Taken : PCB replaced system checked, Proper working Not
I return back my computer from the Authorized Services Center of HCL: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004 at 10/07/2009, but when I check it, the problems were as usual. All the seals of the system were disturbed and a lot of the screws of the system were not tight / not found at their position & problem of the system still same.
Then, I meet to Mr. Shaker, Proprietor of Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut, they asked me; all of the Hardware & software based services provide by HCL service center. He said, all of the seals of your system were disturbed, so you can contact to HCL service support.
So, My Laptop (Model – Note book – HCl AXDB2839 C2D) problem is still as usually and still there no way to help me to correct it. I purchased this system for working & presentations. After investing a big amount of my saving Rs 31, 500.00 in this system, I got nothing but got a lot of physical & financially, mentally tension.
At last what ever I do for these harassments from HCL INFOSYSTEMS Ltd. & their authorized dealer: Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut and Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004,
I have only one option that I can apply to consumer court for my rights; it helps me in right way. So solve my problem as soon as early.
Name of Applicant
Dr. Neeraj Tandon
H.No. 419, Govindpuri,
Kankher Khera, Meerut, (U.P.)
Ph: +91-[protected]
Email: [protected]@gmail.com
Date : 8/08/2009
Myself Dr. Neeraj Tandon, H.No. 419, Govindpuri, Kankher Khera, Meerut, have purchased a new Laptop Model – Note book – HCl AXDB2839 C2D, with CARRY CASE - HCL from Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut at 16/04/2009.
The Bill No. is SALES Invoice >> Cash Book No. 5, Bill No. is GALAXY/RI/0222/09-10. The total cost of both, Laptop Model – Note book – HCl AXDB2839 C2D and CARRY CASE – HCL was Rs. 31, 500.00, was paid on same date as cash payment.
The machine Serial No. is 9084AX107258. The warranty period of the Machine is 12 month from installation or 13 months from the date of delivery whichever is earlier as described in the my warranty card Notebook. Both the Laptop Model – Note book – HCl AXDB2839 C2D and CARRY CASE – HCL are in the warranty Period from date 21/07/2009 to till 16/04/2010. The Warranty Card No. 10540421.
After purchasing this machine Note book – HCl AXDB2839 C2D, with CARRY CASE – HCL, it showed many types of problems. During working it was self disconnected and the system self shut down with in 10 minutes. Then I meet with Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut. They forwarded me to the HCL Infosystems LTD. Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004.
They just checked it and repair it and said its just technical fault.
After some days the problem became major and I face a lot of problems, I am a Research Scientist in Life Science, and my lot of works and dealing depends on computer but due to there improper working of Laptop Model – Note book – HCl AXDB2839 C2D, my work also suffered.
Once again, I have tried for service of this system (Laptop Model – Note book – HCl AXDB2839 C2D) at Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004, I have submitted my system for service at 16/06/2009.
According to Customer Service Report of HCL Service Center, Meerut
Date : 16/06/2009
Call Id No. : 3209
Service Type : Warranty
Call Type : Bring in & hardware
Problem Reported : 10 minutes after Shutdown
Action Taken : Checked NB and required HCL NB PCB.
After, a lot of visiting to Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004, they return back my system (Laptop Model – Note book – HCl AXDB2839 C2D) at 30/06/2009.
The Technical staff member of this service center was very unqualified and their behavior was also disgusting, they behaved me much offered & rudely manner.
After that, the system (Laptop Model – Note book – HCl AXDB2839 C2D) was not working as properly, and the battery backup of the system was just 10 -15 minutes, so I could work on it.
Then I went to Authorized Services Center of HCL: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004. They take my computer and behave me very roughly.
According to Customer Service Report
Date : 17/07/2009
Call Id No. : 2943
Service Type : Warranty
Call Type : Bring in & hardware
Problem Reported : On/Off switch problem
Action Taken : PCB replaced system checked, Proper working Not
I return back my computer from the Authorized Services Center of HCL: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004 at 10/07/2009, but when I check it, the problems were as usual. All the seals of the system were disturbed and a lot of the screws of the system were not tight / not found at their position & problem of the system still same.
Then, I meet to Mr. Shaker, Proprietor of Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut, they asked me; all of the Hardware & software based services provide by HCL service center. He said, all of the seals of your system were disturbed, so you can contact to HCL service support.
So, My Laptop (Model – Note book – HCl AXDB2839 C2D) problem is still as usually and still there no way to help me to correct it. I purchased this system for working & presentations. After investing a big amount of my saving Rs 31, 500.00 in this system, I got nothing but got a lot of physical & financially, mentally tension.
At last what ever I do for these harassments from HCL INFOSYSTEMS Ltd. & their authorized dealer: Galaxy Infotech, Narain Market, 14, P. L. Sharma Road, Meerut and Authorized Services Center: Expert Power System (I) Ltd., (Service Division), Shree Krishna Tower A-10, Ground Floor, Opp. Medical College, Garh Road, Meerut-250004,
I have only one option that I can apply to consumer court for my rights; it helps me in right way. So solve my problem as soon as early.
Name of Applicant
Dr. Neeraj Tandon
H.No. 419, Govindpuri,
Kankher Khera, Meerut, (U.P.)
Ph: +91-[protected]
Email: [protected]@gmail.com
Date : 8/08/2009
DEAR SIR,
I HAD PURCHASED AN HCL MINILEAPTOP FROM GADGET MALL CHENNAI, LAST MONH, BUT HAVING SOME OPEATION PROBLEM, SO PROVIDE ME THE SERVICE CENTRE NEAR BHILAI OR RAIPUR,
THANKS & REGARDS,
SUBRATA DASGUPTA
I HAD PURCHASED AN HCL MINILEAPTOP FROM GADGET MALL CHENNAI, LAST MONH, BUT HAVING SOME OPEATION PROBLEM, SO PROVIDE ME THE SERVICE CENTRE NEAR BHILAI OR RAIPUR,
THANKS & REGARDS,
SUBRATA DASGUPTA
HCL Laptop — Camera not working properly
Whenever a heavy software is loaded the camera stops working for 1 hour-1.5 hour.I have formatted the laptop 4 times within one month and laptop is also under warranty. this is my third time complain, i m shiv sharan sharma as i m student of KOHINOOR BUSINESS SCHOOL KHANDAL from where i got hcl company laptop (HCL LAPTOP P 41, serial no. is 7093AX016925 ) its TOUCHPAD is not working from starting. Plz take intrest on this matter as your policy is that you will send your mentinence engineer within 48 hours. My cell no. is [protected].
now i get the problem with drivers kindly send the proper link for the model hcl d9912 i need send the sound, graphic, wireless lan, all drivers suporting windows xp sp-2 o/s thanking u this is raghu
Kindly give the address of HCL laptop service centre and phone no in Vadodara.It is very urgent
My leaptop battery was not working properly so plz help me immediately
ph:[protected]
ph:[protected]
complaint of laptop speakers .
they are not workin
i had purchased one hcl laptop in jully 2009 from vijay sales
bt i dont know hcl service center
so pls tel me
whr it is in mumbai
they are not workin
i had purchased one hcl laptop in jully 2009 from vijay sales
bt i dont know hcl service center
so pls tel me
whr it is in mumbai
FROM - RAJEN BIRUNI
Qr no- SB 24, ABL Township
Durgapur - 713206
Ph no[protected] / [protected]
Date of Purchase - 05.07.2008
Model no- AXOP
Serial no- 3084AX360868
Dear Sir/Madam,
I would like to draw your kind attention that the said laptop I have purchased on 5th July 2008 from your local sales outlet(Durgapur) but after 8 months o[censored]sage, I was facing the following problems with this laptop.
Dated 5.3.2009 No charging is shown even laptop is in AC power and Microphone was not functioning - Informed to service centre and rectified the problem.
Again I had sent back to the said laptop to your nearest service centre, i.e. Kolkata @ 170KM away from Durgapur to rectify the following problems.
Dated May 2009 -operating system was corrupted-formating not done properly- charging problem. They returned the same to me on 12 august 2009. Almost 1.5 months was taken by your Kolkata service centre to resolve this issue.
But sorry to state that after receiving the same till now I am facing the following problems
Qr no- SB 24, ABL Township
Durgapur - 713206
Ph no[protected] / [protected]
Date of Purchase - 05.07.2008
Model no- AXOP
Serial no- 3084AX360868
Dear Sir/Madam,
I would like to draw your kind attention that the said laptop I have purchased on 5th July 2008 from your local sales outlet(Durgapur) but after 8 months o[censored]sage, I was facing the following problems with this laptop.
Dated 5.3.2009 No charging is shown even laptop is in AC power and Microphone was not functioning - Informed to service centre and rectified the problem.
Again I had sent back to the said laptop to your nearest service centre, i.e. Kolkata @ 170KM away from Durgapur to rectify the following problems.
Dated May 2009 -operating system was corrupted-formating not done properly- charging problem. They returned the same to me on 12 august 2009. Almost 1.5 months was taken by your Kolkata service centre to resolve this issue.
But sorry to state that after receiving the same till now I am facing the following problems
Sir, i have acquired lap top lat year andd the problem im facing with my p.c. is keyboard. some of the words cant be typed as i tried to solve it but things are not working. kindly suggest me what further action i shouw take to maintain my keyboard fully functional
Dear Sir/Madam,
I purchased hcl laptop model U24 C2D from Laxmi Nagar Delhi on dated 14 May 2008 but right now I am in Haldwani Nainital.My problem is that my laptop LCD have horizotal line on screen so plz tell what i do
Rrgards
Jitendra Pratap
[protected]
I purchased hcl laptop model U24 C2D from Laxmi Nagar Delhi on dated 14 May 2008 but right now I am in Haldwani Nainital.My problem is that my laptop LCD have horizotal line on screen so plz tell what i do
Rrgards
Jitendra Pratap
[protected]
Dear
Sir/Madam
This is to inform you my laptop display is not working and its under warranty period. So, i need quick redresal from your side as per prompt response...
If you do so i am highly obliged to you...
Yours Sincerely
Amit Chaubey
[protected]
Sir/Madam
This is to inform you my laptop display is not working and its under warranty period. So, i need quick redresal from your side as per prompt response...
If you do so i am highly obliged to you...
Yours Sincerely
Amit Chaubey
[protected]
I got my laptop's parts replaced a month back... the speakers that were replaced do not work... i had given ma laptop again at the service center hoping to get it back after 1-2 days as told by the service center people... its been more than 3 weeks now that i hav still not got ma laptop... the service is so poor and pathetic... there is no customer service at all... you should not committ of doing a particular job when you cannot do it... PATHETIC SERVICE!!!
I have not seen such a worst situation in laptops in my life. I have not put any password into my notebook but the bios is asking for password . I am not able to apply password and the system is halted. And i thougt hcl is the best manafacturer in india but it is the worst. So i suggest people do not buy hcl leaptops ever in your life.
HCL — Service center attitude
HCL leaptop reached me in a non working state the software was corrupt. visited HCL service center and they simply said that they cant help as this is a software problem.How is it a customers fault if they receive the laptop with software corrupt.
i got my hcl I.M print model just before 2 months...and still now i haven got a software for taking images from the inbuilt digital 2.0mp camera?
please tell the software which i need to install for the same?
please tell the software which i need to install for the same?
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
156
Pending
0
Resolved
99
View all 156 HCL Laptop reviews & complaints
View all HCL Laptop contact information