Hero Moto Corp - Unsatisfied from The Dealers

27 Reviews

rohit sharma123 on Sep 12, 2011

Hello I am customer of hero moto corp.I have bought a new bike from kalsi motors in punjab ludhiana.yesterday i was going to agency regarding service of my bike. first he told me that your service is free but the end of the service his charged the extra price of service.when i complaint than he told me very rudely. I am not satisfied with hero moto corp. plzz action to kalsi motors in punjab ludhiana.and reply me my email id rohit@domainandspace.com

26 Comments

Comments

Sep 13, 2011 by

piyush0072

Hello I am customer of Hero moto corp I have bought a Karizma from Chandan Automobile Patna Bihar . Whenever I use to go to service centre for parts they told that parts are unavailable . It is being happening for 6 months. All hero moto corp suppliers are saying same. Plz make parts available as soon as possible.. and reply me my email id piyush@yahoo.com

Sep 13, 2011 by

Satyajit Purohit

Dear Sir, My self Nilamani Seth, s/o. Lokanath Seth of vill. Saraspali, p.o. Sankrida, Dist. Bargarh, Odisha-768103 had taken a CD-Deluxe motorcycle from Shyam Motors, N.H.6, Panchgachia, Sambalpur on Dt. 26/08/2011. On the date of purchase while I had run 8k.ms the bike was stoped on road. At that time I had brought this problem to the notice of the dealer by mobile phone. But they took the problem lightly and asked me drive slow. The problem persist day by day. After running 499 k.m. the vehicle ceased, and the kick didn't functiioned. Today I have submitted the bike to the Dealer's workshop by 10.30 a.m. over a Tata Ace(Tempo), for which I had to run 50 k.m.from my home. Today the team didn't attained my bike due to the absence of the machanic, according to the Works Manager Mr. Mohanty. In this I need a new Engine(not repaired) from you Company. Otherwise take the shelter of the consumer court.
Anticipating an early favourable response.

Sep 20, 2011 by

Prasanta Kumar Behera

I have purchased a hero honda passion pro bike from Rohan Moters, Bhubaneswar. Today(20/09/2011) was my 1st free service. But I am not totally satisfied with this type of service. Only they are giving good service for paid customer. This not good at all. Please resolve the issue.

Regards
Prasanta Kumar Behera
9861069101

Sep 25, 2011 by

gurjeet singh118

i have purchase hero cbz xtrem frm ambala cantt but the service and behaviour of worker very poor ...i realy disaponted frm hero service

Oct 25, 2011 by

jinsk

Hi,
I have purchased Hero (hero honda) hunk bike in Dec 2010.The bike's digital speedometer sensor has not been worked since 7 months and didnt get replaced.I am waiting for the sensor since 7 more months and i have searched everywhere .The dealer said that there is a nonavailability of parts or no stock.This is a kind of cheating to the valued customers right? please resolve the problem a soon as possible
Jinu

Dec 14, 2011 by

naveenveerji

I have purchased a hero Honda CD Deluxe bike from Avni Motor Najafgarh. yesterday (13/12/2011) was my 4th free service. But I am not totally satisfied with this type of service.Same issue in my bike and dealer not response properly. Only they are giving good service for paid customer. This not good at all. Please resolve the issue.my mail id is naveenveer@gmail.com and contact no is 9990322258

Feb 7, 2012 by

aditya_pathak

unsatisfied by service
i have purchased my karizma r 6 months ago and it had self start problem since first day... so i told the dealer RAJ AUTO jalna rd Aurangabad 431005, to fix this problem, they said its self start relay prob...and its now 6th or 7th month and self start is still nt working... worst service ...i hv been going every week to fix this prob but they are nt giving me proper service.

Feb 13, 2012 by

VIMAL LAKHANI

MAI CHHATTISGARH DURG DIST BEMETARA KE HERO MOTOCORP KE DEALAR -OMSAI MOTORS KI COMPLAINT LIKH RAHA HU
GADI KI SARVISING THIK DANG SE NAHI HO PATI SHIKAYAT KORO TO UNSUNA KARATE HAI KYO NA KARE MONOPALLI BRAND HAI NA VIMAL LAKHANI 9425561777

Feb 15, 2012 by

hetubansi

sir,

I am customer of Hero moto corp I have bought a Spender pro bike from A. U Bhurawala-Himatnagar on
14-2-2012 an enforceing by dealer for RTO Passing & Insurance by dealer
I Would like to RTo Passinsing & Insuurance by my self. Please resolve the issue.
My Mail ID hetubansi@gmail.com Contect :9825232173

Feb 27, 2012 by

khushal978

From 25/feburary/2012
Ramesh kumar Coimbatore
221/226, Rpusiappa Gr Lane
Palayan Thottam
Coimbatore – 641007
TO
Hero motocorp Ltd
To whom ever it may concern
India
Sub :- Regarding about Hero impulse bike
I ramesh kumar has booked a impulse bike green colour in your hero motocorp showroom.
At Coimbatore firm name is Gem motors sunguam. Receipt no is 128070
Dated 7/January/2012 we are asking from past 2 months they are not giving us correct reply
They told us that you will receive with in 1 month. We have visited your showroom 20 times
There is no proper reply from your sales department. They have also taken token advance from us.
I need it very urgently past 2 months we are waiting and now we are unable to wait.I request
You to do the needful and fullfill my wish as soon as possible . If possible can you tell me the date when can you give me green colour bike.
If not I am sorry to say that we will go to other company and purchase other green bike.

Thankyou

Yours faithfully

Ramesh kumar
Email sent to this ids
ilam.kamboj@heromotocorp.com
Coimbatore@heromotocorp.com
Chennai@heromotocorp.com
consumercomplaint@heromotocorp.cpm
consumercare@heromotocorp.com
Hero Motor Head Office Hero MotoCorp Ltd. 34, Community Centre, Basant Lok, Vasant Vihar,  New Delhi – 110057, India Phone: +91-11-26142451 Fax: +91-11-26143321

Mar 24, 2012 by

Naveen Chandra Joshi

Hello I am customer of hero moto corp.From UP AUTOMOBILES HARIDWAR. i was going on dtd 23.03.12 to Sercive Center regarding 5th service of my bike. I hve face Serious broblem in my Bike. after service I have found vry bed condition before. when i complaint than they told me very rudely. I am not satisfied with hero moto corp. plzz action to UP AUTOMOBILES HARIDWAR.and reply me my email id & Contace no. naveentherudra@gmail.com Mob.9557645754

With Regard's
Naveen Joshi
Kankhal Haridwar
Mob.09557645754

Apr 13, 2012 by

cool.nitinbagwe@rediffmail.com

Hello i am customer hero moto corp veh purchase from deepak automobile gondia maharashtra. i was going 10/4/2012 for my 1st service of my pleasure.after service i was shocked my service book give to other customer till date not recived my service book.

Apr 20, 2012 by

anugrahmishra

i bought a bike from ASSOCIATED AUTOMOBILES VIKAS VIHAR AMBALA CITY (HARYANA) on dated 16 april 2012.
i took a prior appointment for purchasing a bike at 3 p:m. after this thet kept me waiting for 4 hours, when i asked them where to wait they said out side the show room any where u can wait or wait i the waiting lounge, which was poorly maintained and not even a fan in the room.their employee's behavior
was not nice.
So as being the costumer of HERO MOTOCORP. its is my humble request to look in to this matter.
Regards
Anugrah Mishra
Yamunanagar
Haryana.

Jun 13, 2012 by

priti oza

i face the problem about hero honda pleasure i want to buy hero honda pleasure i pay for the same but they demand for seat cover & there is no seat cover is compalasary but kumar auto mobile located in vadodara (gujarat) are demand 395 rs for seat cover complisary and i am not agree with dealer so please help me
i did nt take delivery of my plasure and also not refund my money,

please do me help please urgently

Jun 14, 2012 by

koochie.goa

Sir,
On 24 th April, 2012, I have booked a blue coloured Maestro scooter and made full advance payment for the same to your dealer M/s.WHEEL MAGNETS, Porvorim-GOA. Delivery period for the above scooter was given as 1 month by the dealer, but surprisingly till now i.e. 14th june, 2012 vehicle is not delivered to me. The reason being given to me by your dealer is " BLUE COLOURED ARE NOT YET DISPATCHED BY THE MANUFACTURER "...
Would u kindly look in to the matter and the vehicles being dispathed to WHEEL MAGNETS, Porvorim-Goa..??.
Hope for your positive rply on my email id-------koochie.goa@gmail.com and my cell No.9970126470.

Jul 5, 2012 by

narenderkumar01

DEAR SIR,

I have bought a Hero splendor plus bike on 10/06/2012 from Singla Agencies New Delhi. I have face the problem about speedo meter needle vibration from first day of purchase. when i go to the service agencies they told me that "Speedometer cable warranty main nahi aati " he not inform me about the speedo meter cable and they rep. a new speedo meter cable on there own will. for which payment is giver by me. plz refund my payment. the problem is not of money but they fool me. plz consider my requestand solved and reply on three days

Thanks and Regards
Uma Shankar
9211357892

Jul 6, 2012 by

ajualthu

FROM,

Althaf M M, Mobile No.9142185606, 9746010248
Marottickal House
Pallarimangalam, Madiyoor,
Ernakulam PIN-686671.
Reg.Owner of Hero Glamour Motor Cycle-Reg No.KL-44B-864, Chasis No.MBLJA06EUBGM20541, Engine No.JA06EFBGM22973.
Date of delivery -28-01-2012.

To,
Hero Honda Motors Limited,
No.3, E-2, 3rd floor, saniya plaza
Mahakavi, baratiyar road,

Sub:-Complaint of Hero MotoCorp(formely Hero Honda) Glamour vehicle from the date of delivery.

Sir,
I am one of your customer and purchasing the above said vehicle on 28-01-2012, from the Hero Honda dealer Mariya Motors Pattimattom and 10087 is the dealer code.After the delivery time the vehicle is not a good running condition.The front side of the vehicle is complaint from the date of delivery and the defect is not cured. I tell the complaint before the dealer in many times and they check the vehicle and change several parts like Corneset, Alloy Wheel, Tyre, singharm etc.are changed in different time in different days.But they can not find out the complaint of my vehicle. Mariya Motors, Pattimattom Hero MotoCorp(formely Hero Honda) dealer refer my vehicle to Focus Motors, Kadavantra, Ernakulam to find out the complaint.But they are failed to find out the problem of my Glamour vehicle. My bike is continously sitting in showroom due to the reason of manufacturing complaint.My vehicle is not useful me.

It is a mechanical defect.The above said vehicle was saled to me without a proper checking.There for you must solve the problem immediately either cure the mechanical defect or issue a new Motor cycle.Otherwise it will cause irreperable injury to me(both money and time).

Thanking You,
Yours faithfully

Dated this the 26th day of June 2012

Althaf.M.M
Complainant

For Enquiry and Further Details.
Mariya Motors Pattimattom and 10087 (code no.)
Hero Honda dealer, Opoosite Federal Bank,
Pattimattom,
Phone No. 0484 2687567, 9895061851, 9447773311

Jul 9, 2012 by

ahzar

my name is mohammad azhar.i have purchased hunk bike in 14 july 2010.my bike rc name is mohammad nazar so mazhar hussain h.no.564, w.no.16, chhota khara bhumsi, malerkotla distt.sangrur (148023) punjab.my complaint is my bike self is not working properly then i come to your venus moto agency (hero) in malerkotla distt.sangrur.my bike self start switch is damage then i changed self start switch in your agency after 2 days that switch is damage that is not working properly now i am again come to agency and he says to me we have not self start switch.now today have 2 months bt self start switch is not here in your agency and i dont satisfy your dealer and your staff.i requesting you plz change my self start switch.

Aug 14, 2012 by

RAMACHANDRA NAIK M

I am Ramachandra Naik M & i hv purchased CD Deluxe bike from Sai motors, Bangalore, in Feb 2011 & from the day Ihave a problem with regard to running of the vehicle.The vehicle often gets switched off when the accelerator is brought down & clutch applied for changing gears or slowing down.This problem comes very often & not always.
M/s Sai motors, Bangalore were very indifferent in solving the problem and I approached Majestic motors, bangalore.

They are very gud in approach but not able to solve the problem.I hope this is a gud platform for putting our greviences & my problem willb solved

ramachandra naik m
343, Bsk st Stg,
10th main, Hanumanthanagar,
Bangalore-560050
mob-9448291244, LL-08022421504

Sep 14, 2012 by

Ravi Kumar Malepati

hi bought a hero impulse bike in month of dec 2011 (the stupid thing i ever did), my digital display meter is not working since 3 months, and i roaming like a fool to all the dealers since 3 months, but till now they could not solve my problem because the company has not released any spare parts of this bike yet, not only this particular part, and spares of the bike.

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