[Resolved]  Hindustan Petroleum / LPG Gas — RUDE BEHAVIOUR OF AGENCY

Hindustan Petroleum — Non delivery+rude behaviour

The dealer in Hosur(Tamil Nadu) makes funny rules & even misbehaves. He says booking will happen only after completing 25 days from last delivery and to make things worse he will take on an average 2 weeks for delivery. The delivery boy demands extra buck for delivery - doesnt return balance.

In case HP is ok with this image - very fine. In my opinion the dealer should be heavily penalized

This complain is a representation on behalf of many of co-sufferers of Hindustan Petroleum

Dear sir/madam,
Since 17-September' 07 I am using HP LPG cooking gas. My Consumer No. is "609297". I have got gas connection from Mauri LPG Gas Office, Dealer Code:394819,located at 12/37, Samiran Roy Road, Asansol-713301. I am fed up of the kind of service of the said agency. Till date the dealer haven't delivered any refilled cylinder to me. On 2-January' 08 I have to carry the empty cylnder to the agency, then I was supplied a refilled cylinder, which I brought home at my own cost. Next, abooking was done on 20-January' 08, for which till date there is no delivery. But many customers who have booked after my booking, are being supplied with the refilled ones. The reason is best known to them.
Wnenever a booking is done over phone, the agency people tell that the booking is made, what they actually do is that they write in a paper and the entry is done latter on.
Regardin delivery, whenever I approached the agency, they give variety of excuses. Two of the famous are either my resident couldn't be identified, where as at the time of becoming consumerone of the person from the agency named Sibnath came at my resident for making the setup of the Oven & cylinder wchich could identify my resident easily. Every one in this world who needs to reach my resident, could identify the resident, except this agency. They have not made a single call to me for finding out my resident, when my contact no. is with them even. The another execuse is that the delivery man Raju is not well. Where as the person is roaming about in good health & jolly mood. My question is, If the delivery man is realy not well, then what would happen he never becomes well ? and for how long the person is ill.
Request you to take strict action in the shape of closing this agency.
I will be vert thankful,if the action will be taken very soon.

Best regards,
Manojit Sarkar,(cell:[protected])
256- S.B. Gorai Road, Opposite Ramsayar Pond, Near S. D. Hospital, Asansol-713301(W.B.)

Dear sir/madam,
I am a goverement servent & a regular customer of hidustan petrolium for lpg gas as well as for the petrol & oil. I had my leagal LPG gas connection for my house kitchen from Pradip gas Agencies, Annabhau Sathe chauk, Subhash Road Beed.
Sir, the said agency is not giving the cylender delivary at home & I need to bring tha cylender from their stock godown which is at jalana road Near reliance petrol pump & is near about 10 km away from the city. So, I asked & requested so many times the said agency for the additional one extra cylender leagally on my present connection by barring the companie's charges. But Mr anand Salave in the agency speaks arrogantally and told me Hindustan petrolium is not giving any kind of extra cylender If you need an extra cylender on the connection, deciline our gas connection and go for Bharat gas or Inden gas.
Pradip Gas agency in distruct & taluka Beed, Maharashtra, is not careing the name, service & reputation of the company.
Please help me for the same & maintain the name, service & reputation of the company. Please mail me the customer rights and care.
thanking you.

hp lpg cylinders are not supplied in kottayam

lpg cylinders are not supplied in kottayam

Hindustan Petroleum — Rude Behaviour of H.P. Employees

i am a regular customer of H.P. Petrol pump and i believe H.P. Petrol pumps always give better services then other pumps but recently I had a very bad experience with one of the H.P. Petrol Pump. I never expected this sort of rude behaviors from HP employee.
that pump is located at Subhash Nagar (Delhi) Near Subhas Nagar Metro Station


Netrapal Singh

[protected]

Dear Sir,

I am consumer of LPG for last decade but presently the agency (Super gas agency in Palam Vilage (Dwarka) New Delhi is forcing to take delivery from the delivery man which in turn supply less qty even if after weighed.
My humble request is that the agency may please be instructed to supply the LPG Cylinder from their godown as well, so that the corruption may please be stopped.


Thanks

HINDUSTAN PETROLEUM/LPG GAS — Charging of higher price

Sir,
I am the consumer of HP Domestic Gas in M/s Smruti Gas, Bapuji Nagar, Bhubaneswar-751009.The consumer no is 658841.on 15.01.2009, I booked for a reffil in the above agency vide booking no 8185.On 29.01.2009 the agency sent the reffil cylinder through their auto rickshaw.But the person who had brought the cylinder charged Rs.365.00.As we know the rate of LPG Gas has reduced from last midnight i.e., Rs 25.00 per cylinder.So I refused to give Rs.365.00.After that the person went away instead of giving the reffil cylindr to us.

Therefore I would request you to kindly suitable steps for the above.
Thanking you.
Regards'
S.N.Ray

Hindustan Petroleum / LPG Gas — NON ISSUE OF ADDITIONAL CYLINDER

I have been requesting the HP gas dealer for providing an additional cylinder.
i am requesting the dealer for the past 3Years.

later i used to query him, the Manager said that now the second/ addl. cylinder is not provided, before the price hike he used to sasy that after the hike of price of the cylinder it will be supply in March or April.

I think this is a never ending problem, i am fed up with the dealer.

This is going to continue for the years to come.

I want to know why the dealer is not maintaining a waiting list so that he can allot the connections based on waiting list.

Complainant
Name Kasi Prasad Nayak
Consumer No. 611747 Distributor MUTHYALAMMA GAS AGENCY[protected]
Address Programme Officer, Jan Shikshan Sansthan (A Project of MHRD, GoI), Koraput
Town KORAPUT State ORISSA
PinCode
Landline [protected] (O ff) Mobile [protected]
Email nayak.[protected]@rediffmail.com
[protected][protected][protected][protected][protected][protected]-------

Rude Behaviour of H.P. Employees

I am a regular customer of H.P. Petrol pump and i believe H.P. Petrol pumps always give better services then other pumps but recently I had a very bad experience with one of the H.P. Petrol Pump. I never expected this sort of rude behaviors from HP employee (Mr. Upender & their Manager).

He did very ridicules talk with me.

that pump is located at Dwarka Sector-20, Martin Motors

I am requested to pls take some immedate action on my complaint

HP — RUDE BEHAVIOUR BY HP PETROL PUMP EMPLOYE

i visited a HP petrol at mathura road,near neelam chowk,faridabad.
i was astonished at the way the petrol pump employees talked and refused to fill up my fuel tank and asked me to get it filled at another machine.
is it so that threre is some malfunction setting in the machine which these guys use to dupe innocent customers .

why shud the licence of the petrolpump owner be not cancelled for not adhering to HP company guidelines.