[Resolved]  Homeshop18 — Wrong product

I regret to inform you that I think I have made a big mistake by sending you a letter of appreciation for the products purchased by me from Homeshop 18.
On receipt of your email on 17th November 2009 , after writing a letter of appreciation , I had booked from Homeshop 18 website the following :
1. Anjali LX Fry Pan 240MM , Product Code : 39719 , HS18 : Rs 599/-, Color : Grey, Size : 240 MM, Type : Non Stick, Thickness : 3 mm, Material : Aluminium , Handle : Bakelite.
Order No :[protected]

2. Anjali LX Roti Tawa 285MM,Product Code : 39717,HS18 : Rs 517/-, Color : Grey, Size :285MM, Thickness : 3 mm, Material : Aluminium , Handle : Bakelite
Order No:[protected]
On 23rd November 2009 , I received the following wrong product as against my order no :[protected] An ANJALI Low Calorie Cookware Fry Pan VX Series (without a lid) . This product has been manufactured in December 2005 .
As per the ANJALI Low Calorie Cookware Fry Pan VX Series packaged box clearly states that the box contents are One unit with Lid (surprising this box does not contain a fry pan lid and also the frypan does not appear to be of 3 mm thickness)

Once again Homeshop18 has goofed up in sending the correct product,

It seems that Homeshop18 is all out in the market to fool customers and to dump old, obsolete and wrong products to its buyers.

Please get the wrong product supplied under Order No :[protected] picked up by your courier from my premises, followed by quick replacement of the right product (Anjali LX Fry Pan 240MM , Product Code : 39719 , HS18 : Rs 599/-, Color : Grey, Size : 240 MM, Type : Non Stick, Thickness : 3 mm, Material : Aluminium , Handle : Bakelite.) as ordered by me.


Also please follow up for the correct product shipment under Order No:[protected]Anjali LX Roti Tawa 285MM,Product Code : 39717,HS18 : Rs 517/-, Color : Grey, Size :285MM, Thickness : 3 mm, Material : Aluminium , Handle : Bakelite)

Regards,
Vinita Khatri

I got call from homshop18 manager. It was nice to know that they care about the problem. I will keep you all updated when finally the problem is solved. I have updated my complaint and feedback on their site.

I have got my correct product. they have resolved by issues with in a week, Rashi it was gr8 working with you. You were a gr8 help.

order no.[protected] सर मै 21/05/2014 को samsung 16 gb क्लास 6 मेमोरी कार्ड homeshope18 में बुक करवाया जिसका प्रोडक्ट कोड था 30551175 ब्लैक कलर में 589 रुपये का था, लेकिन मेरे पास ग्रीन कलर में 549 रूपए का आया . ये हमें नहीं चाहिए आप इसे बदल कर हमें वो कार्ड चाहिए जो हमने बुक करवाया था .
mo.no. [protected]

ON 26TH JULY 2014 I HAD PLACED AN ORDER FOR PANASONIC METTALIC COKKER AND A RETRO HAND CHOPPER AND CHURNER, THE PRODUCT RECEIVED OF ORDER NUMBER 83528583 WAS DEFECTIVE AS SUCH SEEING A SMALL DENT ON PANASONIC COOKER WE DIDNOT FILE A COMPLAIN BUT THE CHOP WAS BADLY SCRATCHED HENCE WE RETURN THE PRODUCT BUT THE ONE WE GOT AS A REPLACEMENT WAS OF DIFFERENT COMPANY AND THE PRICE OF THE PRODUCT WAS 50% LESS, WE [AID 600 AND THE PRODUCT RECEIVED WAS OF 290/- .THEN WE FILLED A COMPAIN ONCE AGAIN ON 31ST JULY 2013 THINKING IT WOULD HAVE HAPPEN BY MISTAKE AND THE COMPLAIN WAS REGISTER UNDER ORDER NUMBER[protected] WITH A REFERENCE NUMBER[protected] FOR WHICH WE RECEIVED THE REPLACEMENT AFTER 20 DAYS ON 21ST AUG 2014 AND THIS TIME ALSO THEY HAD SEND THE SAME PRODUCT MARUTI CHOP AND CHURN.WE REALLY DONT UNDER HOW COME A PRODUCT OF 290/- CAN BE SEND IN PLACE OF 600/- AGAIN AND AGAIN.HOPE WE GET THE RIGHT SOLOUTION THIS TIME.IAM ALSO MAKING AN ATTACHMENT SHOWING HOW THEY HAD SEND A PRODUCT OF 290 MRP WHICH WAS SLITLY CUT AND WHEN WE RUBBED THE CUTTING THE COST MENTION WAS 290/-

Sir i, have ordered of Ambrone android calling tablet but you send me android those works as laptop but in this no calling system pls change my product.

Dear Consumer,

Dont rely on Homeshop18.com, I have ordered Synthetic sandal ón 05-Nov-2014 (Order #:[protected] and i got delivered about 15-Nov. When i open the box it's completely wrong product what i asked, The size they given very small and the color is different. I raise the complaint on same day (Complaint number #[protected], now close to 1 month they didn't give any response, i have called them at l2 times, every time they are saying you will get call within 24 hrs, but not even getting single call.

Once they got money they never care about consumer, I request you don't rely on Homeshop they are partially cheat. i mean when you get right product then you are lucky else forget about your valuable money.

I faced the same issue in FlipKart but they respond within 2 days. But i am not recommending FK, but please don't go for Homeshop18.

Not the same product which I ordered

Not the product I ordered

order no.-965540043 (mencion)

amount ajtement

jeans

I am order jeans but its size was very large its36 and jeans color which I can order is dark blue and black but you will give me in color dark blue and light blue.

refund of speed post charges

we asked for a refund of the postal charges of sending the berg roti maker to your new delhi office..here is the scanned copy of the speed post receipt.kindly refund the charges as soon as possible.