[Resolved] Honda — Kothari wheels dealer service is ridiculous | |||
My Name is Mayur Karote and I'm from Pune. I have a complaint regarding Honda Activa Customer Satisfaction and Service. I had booked Honda Activa on 12th January 2010. I was told delivery date of 75 days. I made complete payment of Activa. On March 19th, I got a call from showroom dealer. (Dealer Name: Kothari Wheels, Tilak Road, Pune 2) I got Delivery of vehicle on 23rd, where i was told that I'll be getting All documents ( R.T.O. Registration, Invoice, and other Documents) on same day. But on Delivery day, It took 2 hrs. I need to fight to get delivery of vehicle. Staff out there was so arrogant, that they also said me "Who called you here, Why you came". This was not at all customer satisfying experience. They had not provided me with Invoice and registration number of vehicle also. I need to fight to get my receipts also. I spoke a manger for the same. Manager name was Santosh(Mb: [protected]). But it didn't work. I keep calling to showroom for RTO registration number, they always give me a new date, where on called on the date, again new date. This is so frustrating, so again called manager Santosh, who also seems doing same process. I tried Pune Activa Head office no. (Pune Office: [protected]. But nobody picked up. same is the case with Gurgaon office. I hope this written complaint will do the work. Mayur Karote Pune (I’m frustrated with this service still using polite language) Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 11 Comments | |||
Comments
I would like to inform you that, I have booked activa honda (dx) on[protected], booking no -62302 . I was told that the delivery shall be after 120 days immediately.Now there is almost 2 months delay in delivery . In this connection, you are requested to make the delivery of the same at your earliest, &give the proper written intimation for delay which is to be submitted to our Department as i have taken a loan from it.I deposit an amount 49, 873 on[protected] on sbi cheque no- 044704. Please accept my complaint and please take action on the dealer and suggest them to deliver activa as soon as possible. thank you .
I would like to inform you that, I have booked activa honda (dx) on[protected], booking no -62302 . I was told that the delivery shall be after 120 days immediately.Now there is almost 2 months delay in delivery . In this connection, you are requested to make the delivery of the same at your earliest, &give the proper written intimation for delay which is to be submitted to our Department as i have taken a loan from it.I deposit an amount 49, 873 on[protected] on sbi cheque no- 044704. Please accept my complaint and please take action on the dealer and suggest them to deliver activa as soon as possible. thank you . I have booked honda activa from PILOT 2 WHEELAR PVT.LTD, 5, SUNDER BAUG, DEVNAR ROAD, CHEMBUR, MUMBAI-88.
Dear sir,
I would like to inform you that, I have booked activa honda (DX)on[protected], from PILOT 2 WHEELERS PVT.LTD, 5, SUNDERBAUG, DEONAR ROAD, CHEMBUR, MUMBAI -400088.PHONE NO[protected]. EMAIL [protected]@rediffmail.com and pilot.[protected]@gmail.com. My booking no is 62302.I paid all the full amount of Rs49873 on[protected].my cheque no is-044704, SBI, anushaktinagar branch.I was told that the delivery shall be after 120 days immediately. Now, there is almost two months delay . We had already complaint this to consumer forum, so they called us and said that delivery shall be within 2-3 days . But later they called us and said that it would take more 15 days.We had talked to the director Mr Jagjeet, he told us that they had already send our vehicle on 4-4-2010. But the pilot honda manager Mrs Nirmal, told us that the vehicle has not reached yet & not giving a proper explaination for the delay.A person N Muralidharan who booked on 19-12-09 has recieved his vehicle on 17-4-10. he is staying in our colony.
So, i kindly request you to take some strict actions against the dealer.
thanking you
yours faithfully
DIBAKAR NAYAK
I would like to inform you that, I have booked activa honda (DX)on[protected], from PILOT 2 WHEELERS PVT.LTD, 5, SUNDERBAUG, DEONAR ROAD, CHEMBUR, MUMBAI -400088.PHONE NO[protected]. EMAIL [protected]@rediffmail.com and pilot.[protected]@gmail.com. My booking no is 62302.I paid all the full amount of Rs49873 on[protected].my cheque no is-044704, SBI, anushaktinagar branch.I was told that the delivery shall be after 120 days immediately. Now, there is almost two months delay . We had already complaint this to consumer forum, so they called us and said that delivery shall be within 2-3 days . But later they called us and said that it would take more 15 days.We had talked to the director Mr Jagjeet, he told us that they had already send our vehicle on 4-4-2010. But the pilot honda manager Mrs Nirmal, told us that the vehicle has not reached yet & not giving a proper explaination for the delay.A person N Muralidharan who booked on 19-12-09 has recieved his vehicle on 17-4-10. he is staying in our colony.
So, i kindly request you to take some strict actions against the dealer.
thanking you
yours faithfully
DIBAKAR NAYAK
Dear sir,
Pilot Honda at Mulund (west) is cheating to customers for doing servicing two extra coatings on body external & internal of Activa Honda recently and demanding Rs.1300/-and nothing doing and simply washing the veh and even old impressions also not yet removed. What is the meaning of Free service. Simply collecting money.My veh MH-03 AY 613 recently spent for servicing Rs. 1700/- is quite completely not satisfied. and hence do needful and necessary action in front o[censored]s and also making rounds for 05km on the same servicing day. Even for Armed forces personnel making fools, What you will do for general public.Customer satisfaction to be maintained.
Thanks
Best regards
A. Venkata narayana
DCE, DIM, PGDIM, B.Tech (civ) (MBA)
Ex-Army /GREF
Indian Navy
Mob: [protected]
[protected]@rediffmail.com
Pilot Honda at Mulund (west) is cheating to customers for doing servicing two extra coatings on body external & internal of Activa Honda recently and demanding Rs.1300/-and nothing doing and simply washing the veh and even old impressions also not yet removed. What is the meaning of Free service. Simply collecting money.My veh MH-03 AY 613 recently spent for servicing Rs. 1700/- is quite completely not satisfied. and hence do needful and necessary action in front o[censored]s and also making rounds for 05km on the same servicing day. Even for Armed forces personnel making fools, What you will do for general public.Customer satisfaction to be maintained.
Thanks
Best regards
A. Venkata narayana
DCE, DIM, PGDIM, B.Tech (civ) (MBA)
Ex-Army /GREF
Indian Navy
Mob: [protected]
[protected]@rediffmail.com
Really very arrogant staff from Kothari Wheels, Tilak road, Shukrawar Peth, Pune
Dear Sir/Mam,
Kothari wheels dealer service is ridiculous
My Name is Snehalata Rane and I'm from Pune.
I have a complaint regarding Honda Activa Customer Satisfaction and Service.
I got Delivery of vehicle on 9th Dec 2010, where i was told that I'll be getting All documents ( RC Book and other Documents) within 25 days. But I didn't get till today.
I visited two - three times but it didn't work, the staff was so arrogant, that they also said me "Who called you here, Why you came". This was not at all customer satisfying experience.When I called there on given numbers on the receipt. One madam receives the call and get connect it to the respective department, but nobody picks the call upto 15 or 20 min.
I want to do servicing of my vehicle.I don't know what is the date of servicing. When I visited there the staff said we will going to call you for the documents. As per the previous knowledge the first servicing it should be done after 1 Month or after run of 1000Km. But no documents are provided for same. And when we call or ask to the staff they speak arrogantly or one madam receives the call and get connect it to the respective department, but nobody picks the call upto 15 or 20 min and no response.
I keep calling to showroom for RC Book and other documents, they always give me the same reply within 25 days again 25 days. I didn't get how many 25 days.
I hope this written complaint will do the work.
Regards
Snehalata Rane Contact No: [protected]
Pune.
Kothari wheels dealer service is ridiculous
My Name is Snehalata Rane and I'm from Pune.
I have a complaint regarding Honda Activa Customer Satisfaction and Service.
I got Delivery of vehicle on 9th Dec 2010, where i was told that I'll be getting All documents ( RC Book and other Documents) within 25 days. But I didn't get till today.
I visited two - three times but it didn't work, the staff was so arrogant, that they also said me "Who called you here, Why you came". This was not at all customer satisfying experience.When I called there on given numbers on the receipt. One madam receives the call and get connect it to the respective department, but nobody picks the call upto 15 or 20 min.
I want to do servicing of my vehicle.I don't know what is the date of servicing. When I visited there the staff said we will going to call you for the documents. As per the previous knowledge the first servicing it should be done after 1 Month or after run of 1000Km. But no documents are provided for same. And when we call or ask to the staff they speak arrogantly or one madam receives the call and get connect it to the respective department, but nobody picks the call upto 15 or 20 min and no response.
I keep calling to showroom for RC Book and other documents, they always give me the same reply within 25 days again 25 days. I didn't get how many 25 days.
I hope this written complaint will do the work.
Regards
Snehalata Rane Contact No: [protected]
Pune.
Hi,
I am Nitin, I booked Honda Activa from KOTHARI HONDA, tilak road and i had a very very disgusting experience.
Booking date : Jan 2011, Delivery Date ; July 2011, 2 times difference amount was paid, did not get documents like Service booklet yet (SERVICE BOOKLETS ARE OUT OF STOCK).
I was given Rusted accessories, only when i declined to accept they changed it for new accessories.
they do not give battery warranty certificate also.
Please book Activa from anywhere else except Kothari Honda, Tilak road.
KOTHARI HONDA is a confused office with illeterate people who are out of sync of process, infrastructure and no valye to customers
I am Nitin, I booked Honda Activa from KOTHARI HONDA, tilak road and i had a very very disgusting experience.
Booking date : Jan 2011, Delivery Date ; July 2011, 2 times difference amount was paid, did not get documents like Service booklet yet (SERVICE BOOKLETS ARE OUT OF STOCK).
I was given Rusted accessories, only when i declined to accept they changed it for new accessories.
they do not give battery warranty certificate also.
Please book Activa from anywhere else except Kothari Honda, Tilak road.
KOTHARI HONDA is a confused office with illeterate people who are out of sync of process, infrastructure and no valye to customers
Hopeless service with very rude and arrogant staff. No coordination at all.
A sincere advice to all.. Choose any other showroom but Kothari wheels, Tilak road.
A sincere advice to all.. Choose any other showroom but Kothari wheels, Tilak road.
really Kothari wheels is a big big cheater. they will not give you any written committment for anything.
not even for delivery. while booking they committed me delivery date but then tell us that no we have not committed any date to you. the same thing happens with Accessories. they have charged me the accessories as std. fittings Rs. 1100 and Accessories Rs. 3200.00 while purchasing the bike they told me that coating is included in the accessories. but when i went for first servicing they told that no it is not included in fittings & it will be charged extra. just for oil changing they charged Rs. 500 for the first servicing & Rs. 550 for teflon coating.
Even the staff is very very arrogant and they dont have any manners to talk with the customers.
not even for delivery. while booking they committed me delivery date but then tell us that no we have not committed any date to you. the same thing happens with Accessories. they have charged me the accessories as std. fittings Rs. 1100 and Accessories Rs. 3200.00 while purchasing the bike they told me that coating is included in the accessories. but when i went for first servicing they told that no it is not included in fittings & it will be charged extra. just for oil changing they charged Rs. 500 for the first servicing & Rs. 550 for teflon coating.
Even the staff is very very arrogant and they dont have any manners to talk with the customers.
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kohari wheels pune activa — kothari wheels pune activa very bad service
dont buy active from kothari weels mumbai pune highway punekothari wheels is poorest service provider for activa. they told us that they will handover active on friday( we booked on monday). when we went there on friday and asked the service person were not knowing where exactly our activa is. then after lot search he found they have not went to registration office for registration.
there is long story then where it shows kothari wheels is worst service provider for activa
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