[Resolved]  Hp / Laptop — bad service & cheating

acctuly i bought one laptop through hp 2 month back and recently i find thatin my laptop was damage and when i ask to the delear where i purchase after one week they told me that my laptop was physicaly damage and i have to pay 6500 rs for it to the company why is this happen with me i go in concumer court for this and form u my complaint no is [protected] please notice this other vise i knock the door of court for this



regards
vishal bakshi
[protected]

i have hp dv6314 tx. i have fan problem in laptop.
i submitted to
RT OUTSOURCING SERVICES LTD
SCO[protected], 3RD FLOOR
Sector 34-A, Chandigarh


HIGHLY IRRESPONSIBLE SERVICE from hp
i submitted laptop on 20th nov
they are unable to replace the part...

Hello Friends i bought Compaq Presario V3424AU on July 2007 with 1 year warranty. Got the motherboard of my laptop Crashed twice within the said 1 year though properly taken care of by HP customer care. And after the warranty expired it started giving a series of problems over and over again.and on 20-12-09, it became completely dead. When taken to Hp's authorised service centre in Noida, they told me that motherboard of my laptop had crashed and needs to be replaced and that i would have to spend a minimum of Rs. 12000 and that too with only 3 months warranty. After that also it might experience problems and so i should extend its warranty to be on a safer side. I am literally hopeless now.

So people Never ever purchase HP products...why??? ask me now...
It will only cost u over n over again. HP is not at all worth the investment. Disgusting Service..really-2 irresponsible.

Hello Friends I bought a hp pavilion dv4-1241tx in 7september 2009 with 1 year warranty.After four monthe later its finger print stop to work and whole system blocked, due to this activity system not opend & fully stop. We submitted the laptop hp service center .After Six days passing he return my laptop with pirated window vista.Due to pirated windiw vista systems maximum configure&software stop the work Because original window Deleted I am literally hopeless now.

So people Never ever purchase HP products...why??? ask me now.
It will only cost u over n over again. HP is not at all worth the investment. Disgusting Service..really-2 irresponsible.

Ramuverma
[protected] (6 pm to 10 pm)

Dear friends
You can not blame the company for a particular product.I hv a lot of friends and relatives those are using hp for more than 3 yrs, they always happy with hp products ..see problem may arise from any companies any product but that means it is not that the company is bad .HP is the largest laptop computer produce They are producing millions of laptops in months, there may be 2 or 3 bad /defectives .company they always make a standard, same way competition is the another factor ..

What do you thing Ienevo or dell is producing all good laptops..I am a hardware prof. I know what are the parts used by DELL .in case of lenevo my personal advice not to purchase it now.

Dear Sir,

I am in possesion of Laptop, Model No. 6530S. The model is under warranty and since 3rd February, 2010 it is lying in HP Service Centre Dehradun for repair. However, Display Panel of the same has not been replaced after 10 days. As per the Service Centre, the same is being procured from Chennai.

Please look into the matter on priority.


Lt Col Sanjay Kapur
Ipca Laboratries Limited
C-6, SARA Industrial Estate,
Chakrata Road, Rampur,
Dehradun (Uttarakhand)

Hi
All,

Thank you for your reply. Considering the fact that the hp has no more warranty for their product I have decided to buy a new laptop from dell.

HP as lost another potential customer!!

Regards,
Bipin


From: [protected]@redington.co.in
To: bipin.[protected]@hotmail.com; manu.[protected]@hp.com
Subject: RE: HP Limited Warranty Service Enhancement‏‏
Date: Mon, 15 Feb 2010 13:50:36 +0530

Dear sir,



As per hp warranty has stop by no the 20 November 2009.so we cannot, extand the warranty.



Regards

jaison



From: Bipin Babu [mailto:bipin.[protected]@hotmail.com]
Sent: Monday, February 15, 2010 12:38 PM
To: manu.[protected]@hp.com; [protected]@redington.co.in
Subject: FW: HP Limited Warranty Service Enhancement‏‏



Hi,
All

Please consider my request to extend the warranty for my HP laptop. Please reply to this E-mail.

Regards
Bipin

From: bipin.[protected]@hotmail.com
To: manu.[protected]@hp.com
CC: [protected]@redington.co.in
Subject: HP Limited Warranty Service Enhancement‏‏
Date: Thu, 28 Jan 2010 18:34:20 +0530

Dear Sir,


This is in reference to my HP laptop Compaq Presario product number: FF416PA, serial number: 2CE8262JNW. As per the conversation I had with HP technical support as well as the HP customer support dated as on 28th of January 2010. I was notified that the HP no longer serves an extended warranty on a consumer laptop in India. I purchased an HP laptop hoping to get a better service and a warranty for my product. Please consider my request to extend the warranty for my HP laptop. Please reply to this E-mail.



You can reach me by E-mail: bipin.[protected]@hotmail.com or cell phone# [protected].



Yours faithfully
Bipin Babu

Hi
I Purchased a HP laptop for Rs 54 k. i am facing mother board problem with in 2 years, How to get the replacement. I enquired the service centre. They told that this model laptops are facing the similar problem. Now, iam trying for consumer court to get the replacement of the similar models they in the world to get back and issue the right one.
with regards
kalyan

I got HP laptop a week ago. It started creating problems one after another and now even its under warranty i have to pay for the service centre and they always give lame excuses. 1 month passed till now its not done. PLEASE DON'T BUY HP LAPTOPS otherwise u will be in hell.

WE BOUGHT THESE PRODUCTS FROM THIS CHENNAI DEALER OF HP AND ALL THE PRODUCTS ARE NOW WORKING PROPERLY IN ONE YEAR TIME.
ARROW TECHNOLOGIES
16, Dharma Towers, IV Floor, 88 Nelson Manickam Road, Chennai-600 094.
Ph: 42113797/42082825

S.No Model Cost Date of Purchase Problem
1 HP 2601 TX Rs.51, 850/- 10/12/2007  Battery changed on 3 sep 2010 (Rs.5200/).
 Mother Board replaced on 22 Dec 2010(Rs.9880/-).
 Monitor Display Problem .
2 Sony VAIO VGN-CRC6GN/BE Rs.64, 500/- 10/12/2007  Battery has to replace.
 Making Noise when using the Keyboard.
3 HP compaq C707 Rs.39, 000/- 11/01/2008  CD Drive is not working
 Sound card is not working
 It is unable to get driver CD for the above functions.
4 HP/Compaq 5250IL Presarrio - Desktop Rs.32, 800/- 18/01/2008  DVD writer is not working.
 It is not playing CD.

WE BOUGHT THESE PRODUCTS FROM THIS CHENNAI DEALER OF HP AND ALL THE PRODUCTS ARE NOT WORKING PROPERLY IN ONE YEAR TIME. LOOKS LIKE DUPLICATE PRODUCTS OF HP.

ARROW TECHNOLOGIES
16, Dharma Towers, IV Floor, 88 Nelson Manickam Road, Chennai-600 094.
Ph: 42113797/42082825

S.No Model Cost Date of Purchase Problem
1 HP 2601 TX Rs.51, 850/- 10/12/2007  Battery changed on 3 sep 2010 (Rs.5200/).
 Mother Board replaced on 22 Dec 2010(Rs.9880/-).
 Monitor Display Problem .
2 Sony VAIO VGN-CRC6GN/BE Rs.64, 500/- 10/12/2007  Battery has to replace.
 Making Noise when using the Keyboard.
3 HP compaq C707 Rs.39, 000/- 11/01/2008  CD Drive is not working
 Sound card is not working
 It is unable to get driver CD for the above functions.
4 HP/Compaq 5250IL Presarrio - Desktop Rs.32, 800/- 18/01/2008  DVD writer is not working.
 It is not playing CD.

HP Pavilion dv6 model no. dv6-1204AU — NOT RECEIVED THE WINDOWS 7 UPGRADE SOFTWARE

Dear Sir/Madam,

HP Windows 7 Upgrade Cell
208, 2nd Floor, Harsh Bhawan
64-65, Nehru Place,
New Delhi - 110019
Ph no:[protected]


I would like to inform you that I have resubmitted the below mentioned documents to the Redemption Cell on[protected] through THE PROFESSIONAL COURIERS BILL NO.[protected] to avail this offer for validation and approval of the claim.

* Copy of Purchase Invoice
* Bar Coded Sticker bearing the Products Serial CNF93155H7



May kindly arrange to send the software to Upgrade HP Windows 7 at the below mentioned address immediatly as it hampers the daily working badly or kindly make it avialable on line through the same e-mail address. kindly acknowledge.

Thanks & Regards,



premkumar sharma,
Address : sahyadri lokdhara building, a-16, flat no. 702, kalyan (east), pin - 421306,
City: Kalyan State : Maharashtra
Zip Code : 421306
Country : India

Phone :[protected]
Mobile : [protected]
Email : [protected]@yahoo.co.in

Never buy any HP product, worst worst service, If there is any small problem you need pay full amount for that.

I have some question to HP team, i posted no of times but never got reply.

I requst all the people don't buy any HP product if you already buy and if there is any problem don't go HP service center becase they very big quotation than acutal product, any qusetion ping me :[protected]@gmail.com

1) Why HP is not repairing the product instead of simply replacing the product.
In my case the they are saying we don't know functionality of LCD screen
that what we just replacing instead of repair.
2) It is more than 70% of product cost, How customer can through away the
particular part even 99% is fine.
3) It is just cheating of the customers and regaining for selling of your products
again and again

all the compliaint are genuine ..money values for everyone..and what they do with the costomers really comes under the fraud.so there must be some serious action against it so that others users becomes safe from these cheaters ...such a bad service i hav nt see from any company in ma life

HP Laptop — POOR PRODUCT & SERVICE QUALITY

PURCHASED A HP LAPTOP IN MAY 2009 , COMPLAINED ABOUT EXCESS HEATING IN NOVEMBER 2009 , VISITED SERVICE CENTRE , GOT BACK LAPTOP WITH DAMAGED MOUSE PAD AND SAME HEATING PROBLEM. MAILED H.P. , CALLED THEM SEVERAL TIMES , THEY PROMISED TO CHANGE THE MOTHER BOARD BUT DID NOT SEND ANY MAIL. THIS MONTH WARRANTY HAS EXPIRED I AM STILL FOLLOWING UP BUT NOW I KNOW THAT THEY ARE FREE TO TAKE ME FOR A RIDE. I HAVE ALL THE CORRESPONDENCE BUT WHAT IS THE USE.

HOW CAN I BRING THEM TO PAY FOR THEIR BAD QUALITY & IGNORENCE TO INDIAN CLIENTS.

I purchased laptop hp pavilion dv6 1204 AU WORTH Rs.42500/- and was guaranted to recieve window-7 free of cost, I perchased the laptop on dt.29/10/2009 and was supplied window-7 on 12/10/2010 which held up my system and not worked .After my complaint the company did not resapond and after my enquiry told me that this is my problem and I should solve this my-self. And make a threat that if I went to court they will deny the problem and will go to the much higher court, so that I may not be financially able to fight the case

[protected]@yahoo.in.

Hi
U need to be sure to give your device to professional service centres . Usually we try to get the job done in less price and end up in more mess of situaiton . You need to also reaize if you give to these kind of service centres the confidentaillty on data and the spy ware the may install to acess you device . Always cross check about the company with whome you are going to avail the services. Make sure before they do any service ask them to provide the Technical evlaution & re confirm to them that your laptop should be up & working after it is fixed . dont forget to ask the warranty on the problem looged . software is not not covered under warranty. Before u decide about goign to service centre cross check the problem in internet fourms. It will give you a better idea about your problem . I know a company which is based in Dubai . They have the chatting facility I have used there services many times, they are professional & they charge reasonable . I think they have service centre in India also not sure . Pls. visit there website www.pccare.ae .

hi my name is sunil kumar banka i purchase a hp note book tx 1000 after a year the problem in nvidea chip there is no display and boot my cell no. [protected]
many tx 1000 have same problem but hp dosnot replace it ...





HP is A BAD company
hp IS a frod

HP — Warranty repairs taking undue long time

I purchased hp compaq presario note book in Jun 2010; on 19 Oct some keys of the laptop's key board stopped functioning. I took it to the authorised service center on 19 oct itself and was told that it requires replacement of key board which shall be done in two - three days. Eight days have passed & no action. I am a senior army officer being dealt with shabbily by the company. Not done bad show. I want my laptop back at the earliest - Col Pawan Bajaj, [protected]

I bought a HP laptop in July with lots o[censored]pgrades and cost over $1100. Both USB ports stop working in one month. After 8 hours of calling and diagnotics, they agreed to send me a repair box but college is in session so I wanted to postpone the repair until the semester break. Now it is near the semester break so i reactivated the service ticket and asked for the repair box to be send. To my total suprise, i was told this is wear and tear and it is not covered under warrantee. I tried to reason with them that USB stop working in one month, that's a defective computer. The service manager was not reasonable and understanding. I cant believe the service quarlity of HP has sinked this low.
Any idea how can I get my computer repaired?