[Resolved]  ICICI Bank — ON LINE TRANSACTION FAILED AMOUNT DEBITED FROM MY ACCOUNT BUT NOT CREDITED TO BILLER (BSNL)

Address:Bangalore, Karnataka

I had made a on-line transaction for BSNL bill on dated 09/11/2010 through ICICI Net banking.
Transaction Details are as follow:

Mobile No:+91 [protected]
Transaction ID:TXC[protected]
Invoice No:[protected]
Account No:[protected]
Amount: Rs 568.00
Transaction Status;Failed
Transaction Date:09/11/2010

I had already noted a complaint with ICICI bank but they had not resolved the above said complaint.
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Aug 13, 2020
Complaint marked as Resolved 
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Failed transaction — Amt debited from bank but re credited after failed transaction

I booked one ticket from Mumbai to Nizamuddin for 11-05-10 vide transaction ID - [protected]. While finalizing the transaction the internet connection showed some hanging problem, Later I came to know from my bank records that amount of Rs 2305 has been debited but not recredited.

Pl arrange credit into my bank account

ICICI Bank — Online transaction not received

Hi,

I am Binoey Chacko Mathew.I made an online transfer on 24-7-10 of Rs 15000 from my Standard Chartered Account to ICICI account which has not come to my account till date.The RBI transaction code for the transfer is 74940760205061971757747.

Could some please look into this as soon as possible?

thanks,
Binoey
Hi Binoey,

We are the Customer Service Team at ICICI Bank. Please approach your respective bank regarding your complaint. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team.
Hi,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.
I had contacted with ICICI branch lot time they were unable to re-solved the issue.
Do the need full immediatelty.

Thanks & Regards

Rajesh Gupta
Till now nobody has approched me regarding the same issue. This is really rediculous. All most all our friends say ICICI has a very bad customer service.
Try to prove that wrong...

Regards,
Rajesh
[protected]
Please resolve the issue.I had contacted with BSNL and they had confirmed the payment of Rs. 568 not received till date.
TILL DATE NO RESPONSE FROM ICICI BANK SIDE
I HAD TRIED A LOT BUT GETTING NO RESULT
IT's to suprised for ICICI Response poor approch to solve the on line failure.
TILL DATE NO RESPONSE FROM ICICI BANK SIDE
I HAD TRIED A LOT BUT GETTING NO RESULT

once again i am posting failure details,
Requesting to ICICI concern please look in to such a long issue problem to reslove without further delay.

Note- Dear My all friends my exp. that do not open any type of account with ICICI bank.

Regards
Rajesh gupta
Mob-[protected]
Subject: Refund of recharge amount
I have made a recharge of Rs.574 BSNL on 02/03/2013. But the transaction got failed and the money was also not refunded back to my ICICI a/c.

Please find the below deatils:
Mobile No. [protected]
Receipt No. [protected]
Transaction no. TXE[protected]
Bill Amt. Rs.574/-

P.S: Please resolve this issue ASAP.
Hi This is Mallikarjuna, I also same problem with this...

Please help for this how do i get back my money...
ICICI Bank - ON LINE TRANSACTION FAILED AMOUNT DEBITED FROM

I had made a on-line transaction for airtel bill on dated 0/06/2015 through ICICI Net banking.
Transaction Detailes:

Mobile No:+91 [protected]
Transaction ID:[protected]
Invoice No: No invoice
Account No:[protected]
Amount: Rs 537.00
Transaction Status;Failed
Transaction Date:05/06/2015

please solve this problem
banala sravankumar


ICICI Bank - ON LINE TRANSACTION FAILED AMOUNT DEBITED FROMmy acvount

I had made a on-line transaction for airtel bill on dated 05/06/2015 through ICICI Net banking towards paytm
Transaction Detailes:

Mobile No:+91 [protected]
Transaction ID:[protected]
Invoice No: No invoice
Account No:[protected]
Amount: Rs 537.00
Transaction Status;Failed
Transaction Date:05/06/2015

please solve this problem
Dear Mr. Sravankumar,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
banala sravankumar


ICICI Bank - ON LINE TRANSACTION FAILED AMOUNT DEBITED FROM

I had made a on-line transaction for airtel bill on dated 0/06/2015 through ICICI Net banking.
Transaction Detailes:

Mobile No:+91 [protected]
Transaction ID:[protected]
Invoice No: No invoice
Account No:[protected]
Amount: Rs 537.00
Transaction Status;Failed
Transaction Date:05/06/2015

please solve this problem
Array
I had made online transaction with net banking for game legacy of discord furious wing with Google. My money is debit from my icici account and Google not confirm my order. I just got transaction I'd, transaction description from icici bank.
Date of order ;28/July/2017
Transaction I'd : SB49880
Also I send mail to icici bank and they give me transaction reference number which I already have. And they told me to ask biller but my order is not place so its not showing in order history in Google
Please help me.
Amoghsharma7's reply, Jul 30, 2017
And amount is 6500 rupes
i made an online transaction 7 days back to a friend through the google app "tez". Money got debitted from my account but wasnt deposited in benificiary's account. Reported the issue with UPI also through the same app. But, still, it is a pending issue showing there..if Bank could tell me how much time it will take to get this issue sorted, i will be thankful.
thankDeepika

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