[Resolved]  ICICI Bank Travel Card — Transaction Dispute on ICICI Bank Travel Card

Sir/Madam,
With due respect I wish to state that Bharat Sanchar Nigam Limites (BSNL) had Started a special offer of Call Now Card on purchase of these cards on line.
This was a special Holi Offer on Purchase on 22nd and 23rd March 2008 only. This offer was also advertised on News Channels and Internet site of BSNL (www.bsnl.in). Under
This offer a customer was to pay Rs.10(Rs.11 with taxes) for which he was to be given a Call Now Card of the calling value of Rs.100.I made two payment. One on[protected] and second on[protected] and the payment was also confirmed by BSNL Site and My Punjab National Bank Mandi (H.P.)Branch also shows payment made twice. I was to be given Secret Pin Number immediately. However, until today I am unable to get these cards. I had told my this problem at Mandi BSNL Office but still my problem is not solved. The higher authorities were ignorant of these schemes.
On internet site, I was advised that if there is any problem to customers then they should mail at the following address: [protected]@billdesk.com

I sent Mail of my problem to the above site. But in reply I was told that my payment has been confirmed and amount has been deposited with BSNL I was advised to contact my nearest BSNL office. I also contacted the BNSL office. But my problem could be solved yet. I also contacted at BSNL Toll free NO.[protected] but no satisfactory answer could be received.
I am suffering since one-week mentally and financially.
Kindly solve my Problem
Following is details of my orders and payment confirmation.

Name Of Bank : Punjab National Bank, Mandi, Himachal Pradesh Pin 175001
Site : www.bsnl.co.in
Biller : portal.bsnl.in/itc/aspxfiles/login.aspx
Amount : Rs.11 each two times as per the following details

1 ) BSNL User ID : paras2242420
Portal Transaction ID TXN[protected] Rs.11 on[protected]
Payment Confirmation No = 231034
Bank Receipt No. = TRTR/[protected]/[protected]:58:35/UB
2) BSNL User ID : paras2242420
Portal Transaction ID : TXN[protected] Rs.11 on[protected]
Bank Receipt No =TRTR/[protected]/[protected]:57:28/UB


Please call me on my Mobile No.[protected] So that I can
discuss in details.
Thanks a lot
Yours
Paras Ram Saini Mandi (H.P.)
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Aug 14, 2020
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