[Resolved] ICICI Prudential — Fraud | |||
Below is the last reply i got from the icici pru. on my complain. Actually, they made the mistake, and they don't want to correct. My cell no. is [protected]. I want to claim 1Lacs Rs. because from last two month, i am suffering a lot. Please give me justice. Beat regards, Nitin Kanodiya Dear Mr. Nitin G Kanodiya, > > We refer to your email dated 16/03/2011. > > With regard to your concern pertaining to premi8um redirection we here by > inform you that as you gave Premium Redirection request on 01 January, 2011 > from 100% Flexi gorwth to 100% Preserver which got processed on 03rd > January, 2011 which is correct. > > Then you have paid the premium of Rs. 25000/- on 11 January, 2011 after 1 > year from the last payment for due date 26 November, 2010 which got applied > in the policy 01st February, 2011 after reinstating the policy. Meanwhile > you also gave fresh request of Premium Redirection on 28 January, 2011 from > 100% preserver to Multiplier 100%. > > Hence that premium got applied in the Multiplier Fund. After that as you > have done multiplie switches.Hence we were unable to reverse back the > transactions > > If you have any query you can also call to our customer service helpline > number[protected] > > Please contact us for further clarifications, if any. > > Premium Paid Certificates are now available online at a single click. To > download / print / email the statement, we request you to click on the below > link : > https://www.iciciprulife.com/customer/ppcdetailsprelogin.jsp > > Click here to give feedback > > Yours Sincerely, > Dimple A. > Manager - Customer Service > ICICI Prudential Life Insurance Co. Ltd. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 17 Comments | |||
Comments
Unfair trade practices played by Major Insurance Company, ICICI Prudential
How ICICI Prudential cheat the people systematically and rob the money from innocent customers through their clever and cunning methods
Please do not take investment or any such policy from this company.
ICICI Prudential is running professional fraudulent scams cheating innocent people, robbing their money by their planned, cunning and heinous activities.
They lure people by attractive offers that too approached by your own relatives and friends so called Advisors who are out-sourced by ICICI Prudential.
These advisors themselves do not know the details of such investment policies. They do the canvassing just to get their salary or commission which ICICI Prudential pay them for this FRAUD
You will be made to believe falsely that this is purely an investment scheme and you will be guaranteed for the money you invest would be doubled within five years by the Advisors and the local area Managers
Advisor would himself guarantee the amount getting doubled within five years and he would even call the local area Manager who is well trained to be a part of this fraudulent scam and to cheat the client by confirming him the same as Advisor said The details & facts of the actual policy will not be shown to you till it becomes late for you to get the refund.
The policy is written in such a professional cunning manner that you would not get any single rupee from the money you invested.
The entire money would be lost.
You will be attracted by such false guarantees by the area managers and the advisors that your money would be doubled at the end of 5 years
if you pay lump sum amount for three consecutive years (For example Rs 2 lakhs in 2007+ Rs 2 Lakhs in 2008 + Rs 2 Lakhs in 2009). You would be made to believe that this is totally an INVESTMENT DEPOSIT SCHEME similar to any bank fixed deposit or like INDIRA VIKAS PATHRA and ICICI Prudential is marketting this under the cover of some false name including free insurance policy etc. etc. You will be made to believe that ICICI Prudential guarantees 100% the money doubling in 5 years
When you pay the first installment of such a huge amount that is it.
You will lose that money completely. 25% of that money would be deducted from your amount as premium allocation charges, then they deduct as per their will, mortality charges, policy administration charges, service charges etc.Then the balance amount they would invest in some useless untold sinking funds all at the client’s risk. Then by the time you realize this, it would be too late to recover the money.
All your money would be totally taken up by ICICI Prudential
Advisors or the Local Area Manager would never tell the facts that 25% of the money you invest at the first instance would be taken as some PREMIUM ALLOCATION CHARGES. If you pay Rs 10 lakhs, they would take straightaway Rs 2.5 lakhs as such charges. They also would not tell the fact that the balance amount would be invested in some fancy funds - market funds they call - totally at client's risk Giving nice fancy names like MULITIPLIER, RICH, OPTIMISER, LIFESTAGE etc etc. just to attract you. You would never come to know of these until very late when you realise that you are trapped by these people. Then you will find these such different fund names and you would never know what these funds are and which companies they invest. All BOGUS Not only that, they deduct again SERVICE CHARGES, MORTALITY CHARGES, POLICY ADMINISTRATION CHARGES etc. from the balance amount and further reduce your available amount to the least possible amount
These cunning people make the clients to cancel this policy once thety realise that this is a FRAUD. By the time it would become too late. There are professional cunning people in ICICI Prudential trained for answering the clients queries and e-mails. They are all MANAGERS called Customer Relations managers. They switch over time to time and change by shift in answering and replying the clients to fool them They have their standard replies to the customers - well planned and systematically executed by the company.
The standard replies from ICICI Prudential would be: (all well preplanned for such frauds)
" We wish to inform on investigating the case with the relevant department, we are unable to comply with your request for policy cancellation"
" Further, we wish to inform you that every customer is entitled for a free-look period of 15 days from the date of receipt of the policy document, etc.etc."
Everyone in ICICI Prudential is a Manager. There is no level junior to Manager. There are some Process Leaders who act as though they are the bosses for the Managers. These people are well designated to do this crime of cheating people and doing FRAUD and cheating Indians in a professional way.
This is a very well planned professional way used by ICICI Prudential in cheating innocent people including NRIs and making money. A client would never get his money back. He would lose the entire amount he invested in the first year. ICICI Prudential knows that The client would not normally invest further similar amounts in the second year and the third year to lose still higher amounts. This also well planned and anticipated by ICICI Prudential and to cover this they have writtem in the policy rules " No surrender value if policy called at the end of first year or second year or third year" and thereby rob all your money
This has to be brought into light and this FRAUDULENT SCAM should be exposed to all people and to Indian Government and proper disciplinary action should be taken against this company.
How ICICI Prudential cheat the people systematically and rob the money from innocent customers through their clever and cunning methods
Please do not take investment or any such policy from this company.
ICICI Prudential is running professional fraudulent scams cheating innocent people, robbing their money by their planned, cunning and heinous activities.
They lure people by attractive offers that too approached by your own relatives and friends so called Advisors who are out-sourced by ICICI Prudential.
These advisors themselves do not know the details of such investment policies. They do the canvassing just to get their salary or commission which ICICI Prudential pay them for this FRAUD
You will be made to believe falsely that this is purely an investment scheme and you will be guaranteed for the money you invest would be doubled within five years by the Advisors and the local area Managers
Advisor would himself guarantee the amount getting doubled within five years and he would even call the local area Manager who is well trained to be a part of this fraudulent scam and to cheat the client by confirming him the same as Advisor said The details & facts of the actual policy will not be shown to you till it becomes late for you to get the refund.
The policy is written in such a professional cunning manner that you would not get any single rupee from the money you invested.
The entire money would be lost.
You will be attracted by such false guarantees by the area managers and the advisors that your money would be doubled at the end of 5 years
if you pay lump sum amount for three consecutive years (For example Rs 2 lakhs in 2007+ Rs 2 Lakhs in 2008 + Rs 2 Lakhs in 2009). You would be made to believe that this is totally an INVESTMENT DEPOSIT SCHEME similar to any bank fixed deposit or like INDIRA VIKAS PATHRA and ICICI Prudential is marketting this under the cover of some false name including free insurance policy etc. etc. You will be made to believe that ICICI Prudential guarantees 100% the money doubling in 5 years
When you pay the first installment of such a huge amount that is it.
You will lose that money completely. 25% of that money would be deducted from your amount as premium allocation charges, then they deduct as per their will, mortality charges, policy administration charges, service charges etc.Then the balance amount they would invest in some useless untold sinking funds all at the client’s risk. Then by the time you realize this, it would be too late to recover the money.
All your money would be totally taken up by ICICI Prudential
Advisors or the Local Area Manager would never tell the facts that 25% of the money you invest at the first instance would be taken as some PREMIUM ALLOCATION CHARGES. If you pay Rs 10 lakhs, they would take straightaway Rs 2.5 lakhs as such charges. They also would not tell the fact that the balance amount would be invested in some fancy funds - market funds they call - totally at client's risk Giving nice fancy names like MULITIPLIER, RICH, OPTIMISER, LIFESTAGE etc etc. just to attract you. You would never come to know of these until very late when you realise that you are trapped by these people. Then you will find these such different fund names and you would never know what these funds are and which companies they invest. All BOGUS Not only that, they deduct again SERVICE CHARGES, MORTALITY CHARGES, POLICY ADMINISTRATION CHARGES etc. from the balance amount and further reduce your available amount to the least possible amount
These cunning people make the clients to cancel this policy once thety realise that this is a FRAUD. By the time it would become too late. There are professional cunning people in ICICI Prudential trained for answering the clients queries and e-mails. They are all MANAGERS called Customer Relations managers. They switch over time to time and change by shift in answering and replying the clients to fool them They have their standard replies to the customers - well planned and systematically executed by the company.
The standard replies from ICICI Prudential would be: (all well preplanned for such frauds)
" We wish to inform on investigating the case with the relevant department, we are unable to comply with your request for policy cancellation"
" Further, we wish to inform you that every customer is entitled for a free-look period of 15 days from the date of receipt of the policy document, etc.etc."
Everyone in ICICI Prudential is a Manager. There is no level junior to Manager. There are some Process Leaders who act as though they are the bosses for the Managers. These people are well designated to do this crime of cheating people and doing FRAUD and cheating Indians in a professional way.
This is a very well planned professional way used by ICICI Prudential in cheating innocent people including NRIs and making money. A client would never get his money back. He would lose the entire amount he invested in the first year. ICICI Prudential knows that The client would not normally invest further similar amounts in the second year and the third year to lose still higher amounts. This also well planned and anticipated by ICICI Prudential and to cover this they have writtem in the policy rules " No surrender value if policy called at the end of first year or second year or third year" and thereby rob all your money
This has to be brought into light and this FRAUDULENT SCAM should be exposed to all people and to Indian Government and proper disciplinary action should be taken against this company.
same as done with me
to cheat is their regular bisiness.I am also a victim.
vaishali
vaishali
I am currently in the US and from India one of my neighbour called me the other day. The neighbour is a good man who has helped me a lot on many occations. The reason for his call was to tell that his daughter is going to get a job in ICICI prudential as a "MANAGER" (she has just finished her Bcom), but initially to prove her ability, she has to take 20 investments. They have got around 12 and need me to invest. Now, I have never ever invested anywhere in my life. I don't believe in investing somewhere and doubling the money, but at the same time, I can't say No to my good neighbor. I am so confused. Are you sure that it is a scam? Can anyone send me a scanned copy of their policy to go through it? I would really appreciate your help
ICICI Prudential is the biggest FRAUD on this planet. Our family had around 2 lakhs of savings in small banks in India. Last August 2008 when we went to India we went to ICICI and asked for investment options and we were given this Prudential RICH II fund where we invested our money. We were not explained anything about the charges terms and conditions and believing that this is a huge international entity we were confident about our money. After a month when we received our papers we found out that approx 1.72 lakhs were only invested, the remaining 28 thousand was taken as commissions. I am now in a fix where I would have to pay another 2 lakhs for another two years with another huge part of the principal being taken as comissions. I have never seen or heard of such exorbitant rates of comissions for such an underperforming fund or investment. Can you imagine a bank where your principal amout disappears completely if you cannot invest additional money in subsequent years.
PLEASE STAY AWAY FROM THESE CROOKS. UNFORTUNATELY I HAD OPENED UP AN NRI ACCOUNT WITH THEM AS WELL WHICH IS A SAVINGS ACCOUNT BUT IN THE RECENT STATEMENT INSTEAD OF MONEY GROWING I SEE MY PRINICIPAL AMOUNT REDUCED AS WELL.
PLEASE STAY AWAY FROM THESE CROOKS. UNFORTUNATELY I HAD OPENED UP AN NRI ACCOUNT WITH THEM AS WELL WHICH IS A SAVINGS ACCOUNT BUT IN THE RECENT STATEMENT INSTEAD OF MONEY GROWING I SEE MY PRINICIPAL AMOUNT REDUCED AS WELL.
Same thing happened to me.
If we pay next 2 years again samething will happen and ICICI Prudential rob all the money
I was totally misguided by that ICICI Prudential advisor and local bank manager that this is only an investment scheme similar to the old Indira Vikas Pathra and the money would be doubled at the end of 5 years. These people did not inform me the details of the investment scheme or policy – They misguided me that it is just a savings deposit scheme similar to investment in bank.
I too have lost the entire money of Rs 2 Lakhs - just like that vanished - robbed by ICICI Prudential
Now only I understand that these all are part of the fraud – I was only another victim to get trapped – This is an usual fraud business done by ICICI Prudential. Now I know that I cannot get back my money. ICICI Prudential does this fraud in a very professional way using their cleverly written fraud rules. All are set up to corner the poor clients and rob the money like this. These policies should be reviewed by some concerned responsible government departments and they should take stern action against these crimes
Somebody should take appropriate action on ICICI PRUDENTIAL and on the concerned people who are cheating Indians like this. & to take stern action on the Managers and advisors not to trap the NRIs and other innocent Indians like this and taking their HARD EARNED money.
ICICI Prudential have their own techniques and policy rules properly framed to cheat the Indian Individuals – NRIs and other innocent Indians who cannot fight against these big gigantic firms and such people who are cunningly cheating the people
If we pay next 2 years again samething will happen and ICICI Prudential rob all the money
I was totally misguided by that ICICI Prudential advisor and local bank manager that this is only an investment scheme similar to the old Indira Vikas Pathra and the money would be doubled at the end of 5 years. These people did not inform me the details of the investment scheme or policy – They misguided me that it is just a savings deposit scheme similar to investment in bank.
I too have lost the entire money of Rs 2 Lakhs - just like that vanished - robbed by ICICI Prudential
Now only I understand that these all are part of the fraud – I was only another victim to get trapped – This is an usual fraud business done by ICICI Prudential. Now I know that I cannot get back my money. ICICI Prudential does this fraud in a very professional way using their cleverly written fraud rules. All are set up to corner the poor clients and rob the money like this. These policies should be reviewed by some concerned responsible government departments and they should take stern action against these crimes
Somebody should take appropriate action on ICICI PRUDENTIAL and on the concerned people who are cheating Indians like this. & to take stern action on the Managers and advisors not to trap the NRIs and other innocent Indians like this and taking their HARD EARNED money.
ICICI Prudential have their own techniques and policy rules properly framed to cheat the Indian Individuals – NRIs and other innocent Indians who cannot fight against these big gigantic firms and such people who are cunningly cheating the people
PRUDENTIAL INDONESIA IS DOING SAME CHEATINGS...WELL ROBING OLD2 PEOPLES MONEY IN INDONESIA HEAR USING SAME TRICKS AND TACTICS AS THEY ARE DOING TO ME. I HAVE BEEN THERE VICTIMS SINCE TWO YEARS BACK... AND AS THIS IS A CORRUPT REGIME COUNTRY,
THEY ARE USING THE MONIES THEY CHEAT FROM US TO BRIBE THE LAW PEOPLE AS WELL AS TO ENABLE THEIR CHEATING COMPANIES KEEPING AFLOAT.
SURE..THEY ARE IMMINENT FOR REAPING WHAT THEY ARE DOING...THE GOD OF HEAVEN SHALL BY NO MEANS SPARE THEM AS TO ALL CORRUPT PEOPLE.
THEY ARE USING THE MONIES THEY CHEAT FROM US TO BRIBE THE LAW PEOPLE AS WELL AS TO ENABLE THEIR CHEATING COMPANIES KEEPING AFLOAT.
SURE..THEY ARE IMMINENT FOR REAPING WHAT THEY ARE DOING...THE GOD OF HEAVEN SHALL BY NO MEANS SPARE THEM AS TO ALL CORRUPT PEOPLE.
sir i donot get cstomers detail, which primum i deposit, i really dont know the folloup,
respected sir
i am a advesior of icici prudential, but i cannot know about my customer policy, which i deposite .
when check the policy is deposite on other advesior code.
with best regard
sunil padhi
i am a advesior of icici prudential, but i cannot know about my customer policy, which i deposite .
when check the policy is deposite on other advesior code.
with best regard
sunil padhi
Dear All,
The agents or the agencies of the ICICI Pru are the main culprits. One Noida based Insurance company called "Vighnaharta Direct Insurance group" misguided my old parents to the tune of 50K to take 2 policies and they claimed that they will be receiving x% of amount in 3 years time + 300 bonus units for the policies. The money is their pension and support for their old age. When confirmed from the ICICI Pru regarding these details, the key managers over their said that we are misguided and there is no such features as given by the agents and we cannot get the said amount in 3 years time. Fortunately for us, we had time to cancel the policies, so we did it. Such are the activities of the insurance agencies, ICICI pru or any other company, their is no concrete law to stop such fraudulent practices. We all must lodge a formal complaint to the higher authorities against such dubious games. Such agencies must be stopped to make any business to cheat people. They are only concerned to their monthly targets and nothing else. Its high time that we make a joint forum and lodge a joint complaints to IRDA or concerned higher authorities.
Sumantto.
The agents or the agencies of the ICICI Pru are the main culprits. One Noida based Insurance company called "Vighnaharta Direct Insurance group" misguided my old parents to the tune of 50K to take 2 policies and they claimed that they will be receiving x% of amount in 3 years time + 300 bonus units for the policies. The money is their pension and support for their old age. When confirmed from the ICICI Pru regarding these details, the key managers over their said that we are misguided and there is no such features as given by the agents and we cannot get the said amount in 3 years time. Fortunately for us, we had time to cancel the policies, so we did it. Such are the activities of the insurance agencies, ICICI pru or any other company, their is no concrete law to stop such fraudulent practices. We all must lodge a formal complaint to the higher authorities against such dubious games. Such agencies must be stopped to make any business to cheat people. They are only concerned to their monthly targets and nothing else. Its high time that we make a joint forum and lodge a joint complaints to IRDA or concerned higher authorities.
Sumantto.
Hello Sir/Madam,
I had taken a insurance policy from ICICI Prudential in my son's name,paid the premium for 2yrs & then when i went to pay the next premium the employee there did not give me a receipt for the Rs.5000.00 i paid,however gave me a handwritten chit as the printed receipt was not available,during the time of the next premium when I visited the office I was told that employee had cheated many people therefore even my money has gone,i went & reported the incident to the bangalore main office,they took the complaint however did not help much.Now I have requested to cancel the policy & return my money back instead of helping they gave me the call center number who was also not helpful.I am from a lower middle class family I am not a very educated person I do not know what steps do I take.Kindly help me.
I had taken a insurance policy from ICICI Prudential in my son's name,paid the premium for 2yrs & then when i went to pay the next premium the employee there did not give me a receipt for the Rs.5000.00 i paid,however gave me a handwritten chit as the printed receipt was not available,during the time of the next premium when I visited the office I was told that employee had cheated many people therefore even my money has gone,i went & reported the incident to the bangalore main office,they took the complaint however did not help much.Now I have requested to cancel the policy & return my money back instead of helping they gave me the call center number who was also not helpful.I am from a lower middle class family I am not a very educated person I do not know what steps do I take.Kindly help me.
Myself Narinder Kaur is also came in their trap, Similar false promises they made with me in New Delhi Meera Bagh Branch by their agent arihant Jain. I paid frist premium of Rs 60000/-. I communicated with tem and the reponse was same that I can notget my policy cancelled. again I am communicating with them but they are not responding at all. My e-mail id is [protected]@telus.net
I think ecnomics crime wing is there to lodge a complaint against such frauds.
Let me try it.
I think ecnomics crime wing is there to lodge a complaint against such frauds.
Let me try it.
Totally agree with all you people.
The fact of the matter remains, rather painful, that we Indians trust people easily!
We go by the words of people and do not work hard to study our investments before.
Which is a wrong thing, why do we give in to the fraudsters?
Because we all are either complacent creatues or to put it simple, do not value money. My case is a classic example of "bugging by relatives". On the door step every morning, evening and night, no other option but to take a policy.
Result? one gets cheated not once, but many tmes. And yet we do not learn...we have to draw line somewhere!
The fact of the matter remains, rather painful, that we Indians trust people easily!
We go by the words of people and do not work hard to study our investments before.
Which is a wrong thing, why do we give in to the fraudsters?
Because we all are either complacent creatues or to put it simple, do not value money. My case is a classic example of "bugging by relatives". On the door step every morning, evening and night, no other option but to take a policy.
Result? one gets cheated not once, but many tmes. And yet we do not learn...we have to draw line somewhere!
I have done a policy in my name - Arup Ratan Chakraborty. DOB- 05.01.1972, ICICI Smartkid RP Policy No[protected] dated- 27.10.2007 for Rs. 12000.00 yearly. I have deposited three years & ready to pay the fourth year premium. Pleas let me know the current NAV of my policy through Mobile No- [protected] / or e-mail- [protected]@yahoo.com at your earliest.
ICICI Prudential Sucks. They stolen my 30000/- thousand RS.
i deposited 27000 in may 2008.. they said u have to pay 3 years then i[censored] want u can withdraw... but due to resision i stopped payment... while i asking my deposits they said you will get after 3 years. but now may2011 they dispated the cheque of 5000... totally fraudent????????????? ICICI prudential my policy no:[protected].. mobile number [protected]... Mohamed feroz... mail id :- feroz.[protected]@gmail.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
1331
Pending
0
Resolved
731
+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
It is unfortunate but compelled by the utter desperation the inhuman torture experienced from the icici pru life organization in the name of insurance policy serving to our society by such a reputed organisation.As a result I have been cheated by their branch manager/ agents/ responsible officers. They have cheated my 10lacs, 2lacs, 2lacs through their so called manager, agents and their branch office located at Kolkata. I have been knocking their all responsible officers including Mumbai HO. Kolkata branch office had arranged tele-conferencing and subsequently conducted forum in the month of September'08 with the accused agent Miss Chandreyee Chatterjee and Mr.Merul Mehata, along with MissIshani Hazra, branch manager, and other officials wherein they acknowledged their faults and promised to give me some relaxation. Till date I have not rcvd. any positive response from them and I was told from Kolkata branch that the matter will be solved by the HO.So I would like to explore their cheating activities through your media so that customer like me should not come across such an awkward situation and customer will not trap such officials. Also I would like to stop such heinous activities by such an organization in the name of insurance through your media. I feel this organization should be banned for public service.
Hope I shall receive positive response from you soon.
At that moment I sailing onboard a ship and very soon I will be back home in India.Pls mail at the ships e mail id.
Looking forward for positive response from your end, awaiting your reply
Thanks & Best Regards
Mr A K Biswas.