[Resolved]  ICICI Prudential — free looking payment not received

ICICI Prudential — Non payment of declared dividend

To,
ICICI Prudential
India

From
V Selvapandi
Singapore

Sub: Non payment of declared devident- folio no: 1660269 /46.

Dear Sir/Madam,

I am very disappointed and sad by the way ICICI Prudential’s sevice provided to customer. I have mutual fund account and My Infrastructure fund declared devident by the month of March 2008. But, the devident has not been credited into ac sofar.
Regarding this I contacted customer service (call center) by mail and phone several times. I was told the same story and then concluded that they would get back to me in 2 working days. At one time, recently, I bursted out and asked the lady who attended the phon to provide contact of superior to make complaint on the customer service. Though I was insisting her for more than 10 min, she refused to provide any details of superior and simply put down the phone. I am keeping on calling right from month devident declared.
I have never come across such worst service in my expericence. It seems, there is no proper follow up as the different people attend when ever we equire on the issue. When first time I called I was given with complaint no. But, this is no point unless the person attend the call or mail really put effort to solve the issue soon. it seems they simply record the customer call then put it aside to let other people solve.

I hope to receive useful reply on the issue.

Regards,
Selva

ICICI — Not received

Hi,
ICICI has sent courier to me on 18th july 2008.till now i didnot receive the courier from EXpressIT Courier.

My Bill Number is:[protected]

ICICI sent to me SMS that security PDCs sent on[protected] by Express IT courier AWB No. is [protected]

Same not received by me till date. Need urgent attention pl.

Thank you very much Alloted my PAN CARD, But i am not received my pan card, The Courier People Not Delivered Sir / Madam, They People Send Back Yours Office in MUMBAI .It take Time More Than Two Month.It is How's Mistake I don't Know Sir/Madam, I was not given my pan card Number it is very sereise in my Account section. Please can you HELP ME Sir/ Madam.Please can Delivery This Address Sir /Madam..Can you HELP THIS ONE SIR/MADAM.

c/o Ad.santosh jain
Chandra shilp sadan
House no.385, near
Mothe Aachit Mandir
Lakda pull, Mahal
Nagpur440002

ICICI — PAYMENT NOT RECEIVED

Bondholder no. - 7122515
Name of Investor - Ram Kumar Yadav
I have already informed you that our local post office has informed that I have not received such regd letter 31705 for delivery. I have more thorough inquiry at my Najafgarh Post office but in-vain. Kindly look in to the matter I have not receive red the payment till today i.e. 08/09/2010

Hi,

We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "715127" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Dear Mr. Gir,

We are sorry to hear your concern. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance

Dear Mr. Gir,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered postal address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

I have not received my premium paid statement of year 2013-2014

I have not received my premium paid statement of year[protected] of policy no[protected]