[Resolved] Idea Cellular — MNP Request Rejection

Gaurav Baundra

Address:

Pune, Maharashtra

Hi,
My self Gaurav K Baundra and using currently Idea service [protected] <pune> ( I am facing a network problem in my office from last one year so want to switch to vodafone service as MNP).

I have raised a porting request thrice but every time my request has been rejected with some different reasons.

Reasons :

1. the first request has been rejected by saying some contractual obligation ( I am using idea barclays corporate service and want to switch to vodafone corporate service ).If I am switching with in the same corporate plan then why its contractual obligation and even my most of the friends has been switch from airtel to vodafone and vodafone to airtel with in the same corporate with out any problem.

2. Second time they send me a sms defining exact date and time to complete my MNP request but then in middle a person came from idea to my office to take a signature on a form by asking the reason to sign he descibe that he need this sign to close ur idea service before you switch to vodafone but then later I came to know that sign was to cancel my MNP request

3 .Third time again they raised the contractual obligation error and rejected my request.

Please help me out as I no more want to continue with this service.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

naseemfaiz

from Agra, Uttar Pradesh

Idea Cellular Ltd — MNP Rejected on Prepaid Number

I have applied for MNP on my prepaid number, and they rejected.. and no one in Idea is replying with the satisfactory answer..

What a service "GET AN IDEA"..

Can anyone help me.

lakkoju

from Palakollu, Andhra Pradesh

Idea Cellular — MNP - rejected

MNP - rejected
Dear Sir/Madam

Number : [protected]
This is the prepaid connection.

I applied for the MNP from Idea to BSNL Prepaid. But it was rejected by the idea. i called the customer care there is no information from them. finally i called to the nodal officer, the reason what they are saying is my number is premium number, i have to pay the premium amount. then only they will release. i took this connection long back as post paid and after few months it was converted to prepaid more than 9 to 10 months ago.

Now they are asking me to pay the amount for the number. So, kindly help me to migrate my number to BSNL.

Regards
Lakkoju Pavankumar

sandipbiranwat

from Nagar Karnul, Telangana

IDEA/Prepaid Cellular service — MNP rejected by IDEA

I, sandip Biranwar from Hyderabad using prepaid IDEA cellular service(Mobile No. [protected]). I wanted to opt for BSNL service through MNP. I have sent SMS on 1900 on dt:04.02.2011 and received UPC code IA256936. With this i have approached BSNL and filled up the required application form with fees Rs 30/- on dt:05.02.2011. I have received a message from 1900 stating that " Your Port in request for mobile no. [protected] has been rejected by your service provider due to legal reasons" without giving any reasons whatsoever.
I am requesting you to take up this matter on which grounds they rejected my MNP request. Is it possible to reconsider my request for MNP by IDEA service.

Thank you and regards

chinmayshah

from Mumbai, Maharashtra

Idea Cellular — MNP Rejected - No information

Hi,
I have a Idea number [protected]. I have applied for Port OUT from Idan to vodafone.
The application has been rejected by Idea twice.
First time it was rejected, after a 1000s of calls to customer care, I got to know that it is because of CUG. And I should deactivate CUG to be eligible for porting out.
I did deactivate CUG and applied again, the application has been once again rejected.
I have tried to make numerous calls again to Idea customer care but they don't divulge the process I need to follow to be eligible for Port OUT.
When I visited Idea showroom, the staff had no information on MNP. They tried to call customer care, MNP but no one gave them information.
I want to know the 'contractual obligation' ground on which the request has been rejected and what is the process and time required to be eligible for porting out from Idea.

Thanks & Regards,
Chinmay