My Number is 9889415570
My native no is 03243-205461(Location west bengal, Distt-Bankura, under KHATRA BSNL exchange)
-When i connect to my native no(03243-205461) from my home network(jhansi.UP)-message is given "error number"
-Its only happening all idea numbers and its confirmed.
Now customer care unit and technical section not co operate with my problem and they saying ''idea network and connection is no problem and BSNL network not support any idea network calls that's why you unable to outgoing that number'', (Time 6:20 to 6:40 dated on 17/12/2008).
Now my question is if idea network is not support with BSNL network then why support other BSNL mobile and landlines numbers?
Secondly, why suddenly not support with BSNL no.(My native number03243-205461) because at first it was working(means out going)?
Since 1 year I have very bad experienced about your customer care section: They are given wrong information and different advices to customers, Many times i am waiting till 30 minutes as holding..(not listening) and very very poor customer service and under knowledge advices/suggestions, Again i am saying please change and improve your customer care unit and put qualified stuffs and should knowledge and experienced where we can get good customer support.
Very very Bad service..basically in UP!