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IFB WASHING MACHINE |
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93 Reviews
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Easwaran 
Send email
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Service centre
The chennai centre of IFB does not respect its service contract . My machine is under AMC. Its more than 10 days and I have made several calls to them and also sent them emails but no one has the courtesy or decency to either reply or attend. On 4 occasions during these last 10 days, they have said that a service personnel would call on us but not respected this.
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 92 Comments |
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very worst in customer service IFB
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I purchased an IFB Fully automatic Washing Machine exactly two years back. The Machine stopped working just after the Warranty period of 02 years as if it was programmed to fail. No Power and the Technician who came said that the whole Top Operational Panel need to replaced which is costing 1/3rd of the cost of the Washing Machine. I trusted the IFB brand and this is very bad on their reputation.
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the service is extremely unsatisfactory and disgusting. I have given a complaint through the call centre more than a week back, I even contacted the service centre in my area where a glib talking executive told me he would send a person the next morn . The next afternoon when i visited i was again told that he would come within two hours. there has been no response so far. Like the other people on this page, I will never buy IFB appliances. The after sales service is horiible. In a market of such fierce competition one expects that service station would be up to date,
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Worest in service. Outdated technology of Belt Drive and consume double the Electricity compare to DIRECT DRIVE. I have lodged complaint on 2nd Oct.2012 and the service people, not competent in getting repaired attended till 30th Oct.2012. almost 28 days but, added sounds like Goods Rail Engine(coal type). Fedup with service and issued notice to the IFB Branch office, Secunderabad (A.P.)demanding to Refund the balance One Year AMC charges along with Rs.200/-per day DHOBI charges and damages created in-convenience.
Selling the Product using the goodwill of BOSCH, German technology. The Washing Machine will not work after 4 to 5 years of purchase. This is a costly cheating. I have purchased DIGITAL 6Kg.diring 2008 from IFB Branch, Secunderabad, A.P. and continued Annual Maintenance Contract.
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Dear sir,
I already got AMC for my IFB Washing machine.Even then your product is branded and reliable, unfortunately i am having some noisy and unusual vibrations.My Customer ID is 1589549.I have informed to the toll free number(1800 425 5678) on 1st of this month.After 10 days only IFB Technician came and said that he is only the inspector and service engineer will come very soon.After that i went to the office in person and told the problem.The next day service engineer came and told that some spare (drum supporting element) required to fix the problem.Right now, we are not having spare and we will receive after deepavali.Till now no one came and when i called to the service engineer's mobile number, someone belongs IFB Service centre not responding properly.
In the competative world, if you are maintaining this type of approach to the end customer, your product and the branded name(fame) will come down very fast.Do not allow your company product's fame come down because of some negligence of some IFB Members.
Pls take necessary action.
Details ;
Machine Model :Senorita Dx
AMC N0: 0016348.
Regards
V.Balaji
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Our IFB washing machine is not stopping taking the water even after comletion of complete cycle.kindly depute a person to repair it.
DR AVTAR SINGH
E-14, NDRI
Karnal 132001 (HARYANA)
Email:avtar54@gmail.com
Mob:9416988988
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my washing machine is not working and my complaint no is 10357148. the product is very good but I had never seen such a bad after sales service in my life. I think that IFB industry should shut down and management of ifb should go to jail for cheating customers. I am thinking of buying Ifb dishwasher but in future I will never buy any Ifb product and always discurrage everybody-not to buy any ifb product i
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Dear Sir,
I have purchased IFB Washing Machine last 14 years back it was running good but just one weak back there was a problem in motor.I am staying in malappuram(Kerala), iam not getting any service station their, pls inform me about the service station in Malappuram (Kerala)its urgent.
Do the needful at the earlist.
Reghu
9388 026080
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our IFB ellina washing machine not working.water is regularly flowing.
kindly come and service the machine .
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my washing was bought in 2009 and AMC was appliled in 2011 and now my machine is producing heavy nice, please take action my moble number is 9176300296
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My IFB washing machine was giving abnormal jerks and sound while in operation. On behalf of IFB, AK Enterprises(Yeshwanthpur, Bangalore) service engineer attended it partially stating that the required spare part was not available and charged Rs 2700/-. Again it developed some problem and water was leaking from the bottom. Again the same man attended and charged Rs 1100/-. After his departure, when we operated the machine water was still leaking worse than previous occasion. Since more than a month I am trying to get that genleman who is promising every time that he would come and attend still he is coming...Jagadeesan, Bangalore.
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I Agree with Sanjivi. May machine is not working since last two months. Despite having AMC n service. The service engg comes and leaves without doing anything. I have spoken to their Boss. on number 8939223333 but he says that change the machine.When asked about why you take AMC when not able to provide service then fellow misbehaves and disconnect the phone.
Is any one listening...!!! don't know what to do...can any one suggest what to do...????
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Oct 4, 2012 by
Nov 5, 2012 by
