[Resolved]  IFB Washing Machine — Service centre

The chennai centre of IFB does not respect its service contract . My machine is under AMC. Its more than 10 days and I have made several calls to them and also sent them emails but no one has the courtesy or decency to either reply or attend. On 4 occasions during these last 10 days, they have said that a service personnel would call on us but not respected this.
Was this information helpful?
No (0)
Yes (0)
Mar 15, 2017
Complaint marked as Resolved 
Verified Support
Jun 21, 2016
IFB Industries Customer Care's response
Dear Kartheek,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: [protected]
Other subscribers: [protected]  
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.                                                                     
 
Verified Support
Jun 21, 2016
IFB Industries Customer Care's response
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Verified Support
Jun 24, 2016
IFB Industries Customer Care's response
Dear Mohan,

Hope your issue has been resolved.

In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: [protected]
Other subscribers: [protected]  
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team
Complaint comments 

Comments

Dear Sir,
This is to inform you that IFB people do not take complaints seriously.I have complaint regarding my washing machine T2000DX.which stopped working as there was some short circuit inside.I was told by your customer care that it will take 48 hours to attend this complain.It means that if a machine catches fire due to short circuit and if person dies till you will send your engineer after 48 hours.I have gone through your site which states that lots of customers are not satisfied with your after sales.I would like to take this case legaly.Pls reply at earliest
Pls visit, the machine is malfunctioning at
b-236,
salora vihar,
sector 62,
noida-201301,
u.p.
I have purchased one Elena model IFB Washing Machine - 3 months back. The front door rubber covering sensation does not work properly which creates inconvenience. This is not expected from a brand like IFB. I had purchased the machine with very high hopes. Regret to say- it did not stay upto my expectations. Would appreciate if some service engineer could be sent to my residence to get it checked across..
I Have IFB washing machinefrom som time. Now some problame in spining high noise so Can you send me your othories service senter in ANAND city (Gujarat)
our iFB washing machine not working
kindly come and service the machine .

Regards
k Ganesh
My IFB Washing machine produces noise from the water solenoid valve during operation.I have booked a complaint with the customer service one and a half months back.They promised to send their service personel with in 48 hours.Since no body was deputed for service, once again i contacted them over phone.they gave me a cell number of chennai sevice centre.But no body is attending the phone.Even after booking the complaints repeatedly for more than 4 times with the customer care centre no body is bothered.Really iam frustated and i have never seen this type of worst serveice from any of products which i have.Surely here after i wont buy any IFB products in my life time.
My IFB Washing Machine is not working proper .
Request to service Guys to call me at 0 [protected] for service call .
Preferred day : Saturday / Sunday
My IFB Washing Machine is not, because pipe & connectors attached to it has been worn out / damaged.
Request to service Guys to call me at[protected] for service call .
Preferred day : any day
Please note the correct contact no[protected]
Inconvenience is regretted.
Service is not satisfied.
please send your representative for fixing of washing machine after calling at [protected] in indirapuram
Dear Sir,

I have purchased IFB washing machine last three years back it was running good but just one month back there was a problem in front door rubber and diyer. i am staying in allahabd (UP) I am not getting any service station their, please inform me about the service station in Allahabad its urgent.


Ritesh Mallick
[protected]
I totally agree. IFB service is the worst. AMC is just fooling public. I am waiting for the last 10 days for my washing machine to be repaired. No response.

I will never agian buy an IFB machine, nor would I recomment tit
Please Tell Service Centre In Hyderbad & Phone Numbers
my IFB washing machine working at 19, MA Farm, Kallekulangara, Near SBI, Palakkad-678009, Kerala
(Tel No. [protected]) not working. Please arrange your Mechanic.

sam
I AM USING IFB WASHING MACHINES FOR MORE THAN A DECADE. I WANT TO KNOE YOUR SERVICE CENTER AVILABLITY AT SALEM TOWN /TAMILNADU. KINDLY GIVE THE CONTACT NUMBER AND CONTACT PERSOC ETC.,
my IFB washing machine is not working since last four months.i had registered complaint on phone at nasik service center(maharashtra).technician came on 25th of feb with used spares to fix the problem.
i didnt accept that spares, so he told me that he will come with new spares within day or two.yet he has not returned.since then i try to call at srvice center no.but now they dont respond.
pls send technician to fix the problem.my cell no. is [protected].
The AMC service offered in Chennai is the worst I have ever seen. They simply dont attend calls and even if they attend calls midway they cut off the lines and keep the mobile switched off. Very bad attitute. My washing machine is out of order since 2 months and absolutely no response from these guys. Iam thinking of taking the matter legally if my machine is not repaired immedaiately..


Will never buy IFB appliances henceforth and will never recommend this product to others.
The AMC service offered in Chennai is the worst I have ever seen. They simply dont attend calls and even if they attend calls midway they cut off the lines and keep the mobile switched off. Very bad attitute. My washing machine is out of order since 2 months and absolutely no response from these guys. Iam thinking of taking the matter legally if my machine is not repaired immedaiately..


Will never buy IFB appliances henceforth and will never recommend this product to others.
Can anyone give the service centres information in Bangalore...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information