[Resolved]  India Bulls Real Estate — PAID 8.5 LAC BUT POSITION NOT A LOT (FEBRUARY 2013 ONWARDS)

GRIEVANCES CELL wrote:
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> Dear Customer
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> This is a system-generated response to acknowledge receipt of your e-mail to Grievance Redressal Cell. The subject line contains the reference number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence related to same subject. Your feedback is important to us and we are committed to provide a satisfactory resolution.
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> Our Customer Care Executive will respond within 7 working days. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.
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> Please ensure you write from your registered email id along with the Client ID in all your communications with us in order to ensure faster resolution.
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> For any queries, our Customer Care Helpline is available to assist you from Monday to Friday (excluding all trading Holidays) between 9:00 a.m. to 6:00 p.m at[protected].
>
> Regards
> GRIEVANCES CELL
> Indiabulls
>
>
> -----Original Message-----
> From: Bibhas Das [bibhas.dasSent: Saturday, Aug 17 2013 5:49PM
> To: [protected]@indiabulls.com [[protected]@indiabulls.com]
> Subject: Indiabulls=[protected]' Re: Proposal Pending - Smart Homes(BibhasDas
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>
>
> -------- Original Message --------
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> Subject:
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> 'Indiabulls=[protected]' Re: Proposal Pending - Smart Homes(Bibhas Das)
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> Date:
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> Tue, 13 Aug 2013 12:01:41 +0530
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> From:
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> wealthmanagement <[protected]@indiabulls.com>
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> Reply-To:
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> wealthmanagement <[protected]@indiabulls.com>
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> To:
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> Bibhas Das
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> Dear Mr.Prasenjeet Mukherjee (EVP/OS/CAL)
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> As per my below reference mail till date (April’2013 onwards) I have not received any confirmation from your side. As a small customer you can ignore me but as per my knowledge you people are “dream maker, not breaker”.
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> Please note as per appreciation of real estate market I have already loose Rs. 400/- to 600/- per sq. Ft. Compare to Unitech & Godrej Prakiti and also loss of interest as on date.
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> So once again request you to short out my problem and confirm.
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> Regards
> Bibhas Das
> [protected]
> wealthmanagement wrote:
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> Dear Customer,
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> Thank you for your e-mail received Jul 23 2013 7:53PM
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> This is an auto-response generated by the Customer Service Email Handling team to let you know that we have received your e-mail. Your acknowledgement Number is 6074221.
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> We will respond to you in 7 working days.
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> For any queries, our Customer Care Helpline is available to assist you from Monday to Friday (excluding all trading Holidays)between 9:00 a.m. to 6:00 p.m at[protected].Alternatively, you can also e-mail us at [protected]@indiabulls.com. The Email Service Provider may redirect the mails from Indiabulls to the Junk Folder. In order to ensure timely updates from us, you can add the following email addresses to your Address Book: [protected]@indiabulls.com
>
> Regards
> Wealth Management Team
> Indiabulls
>
>
>
> -----Original Message-----
> From: Bibhas Das
> Sent: Tuesday, Jul 23 2013 7:52PM
> To: [protected]@indiabulls.com [[protected]@indiabulls.com]
> Cc: [protected]@indiabulls.com [[protected]@indiabulls.com]; [protected]@vedicrealty.com [[protected]@vedicrealty.com]; [protected]@indiabulls.com [[protected]@indiabulls.com]; [protected]@vedicrealty.com [[protected]@vedi Dear Mr. ABHISHEK SARDA,
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> I have booked 3BHK flat (namely “smart homes” inside of vedic village, developed by Greentech City and marketed by India Bulls) dated 23.02.2013 with booking amount Rs.1,03,090/- (After that till date paid Rs.8.5 Lac). At the time of booking your representative confirm us block number 6D 4Th Floor is three side open (South, West & Part of the East) alongwith garden & Water Body (front side). In my reference two of my other friends Mr.Suman Saha (6D 2nd Floor) & Mr. Shankar Samanta (6D 3rd Floor) also booked with opening of DSA BA122.
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> But after one month we came to know that location has been changed by Green Tech City (Block 6D changed by 6C). After that we request you to interchange between 6C & 6D, because you sold position only. You people not able to do the same and Mr Saha & Samanta has been shifted in block number 11B (2nd & 4th Floor) as there was no other option.
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> As per last discussion held at your Lee Road office, you committed to shift my position (after telephonic discussion with your EVP when he was in Mumbai) toward your new project (Flat between two Duplex), but till date I have not received any confirmation from your side.
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> I am expecting suitable option because Greentech City & Indiabulls both are big organization as well as high market reputation.
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> Now request you to short out my problem & confirm.
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> Thanks
> Bibhas Das
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>
>
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Aug 14, 2020
Complaint marked as Resolved 
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Indiabulls — ivy greens

1 Review
Ta tashat on Oct 22, 2017 Mark as Resolved

This is reference to project IVY GREENS whose builder is M/s. Vedic Realty Pvt. Ltd. with office at 1/1B Upper Wood Street, Kolkata 700 017 and marketed by M/s. Indiabulls Distribution Services Pvt. Ltd with its office at 15 Park Street, APEEJAY House, Kolkata 700016, project address at Shikharpur, P.O. - Bagu, P.S. Rajarhat, Kolkata - 700 135.

I purchased the flat in IVY GREENS after being lured by the sales team of INDIABULLS in July 2014 with a delivery date after 36 Months from the sale date alongwith 06 months grace period. However till date no considerable development has taken place apart from from few incomplete blocks. I also happen to taken a loan from central Bank of India who were the bankers of the project and my EMI commence this Oct 2017.

Please note that neither Indiabulls Distribution Services Pvt. Ltd. nor Vedic Realty Pvt. Ltd. has issued any concern and / or statement on the delay in delivery of the said project. This has parted us with our families mental peace and has caused us huge financial losses. All I receive is an automated email from Indiabulls stating that they will respond but till date no senior personnel (s) has ever responded who could comment on the way forward. Please note many senior personnel of Indiabulls are addressed to in the mails. This proves to me that behind such a big brand name lies farce policies and pathetic customer services, which was not expected from Indiabulls on whose assurances and anticipated customer services we had purchased the flat.

Basis above circumstances and conditions, I formally lodge a complaint and warn others not to deal with both Indiabulls Distributions Pvt. Ltd. & Vedic Realty Pvt. Ltd.

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