[Resolved]  India Today Book Club — 16 CD Saaz pack not received even after 3 months of placing and payment

India Today Book Club — Amount Paid ,Books not recieved

RS.1140 Paid by S.B.I cheque no.910559 dated.18.2.2008 issued by Nalco Corporate Office S.B.I Branch Bhubaneswar.Amount has been recieved by you.As verified with the S.B.I account.The Books have not been recieved yet.I have sent 2 reminders sorry to tell that neither the books nor any communication from you have reached me.Hope you will send me the books in my adress, refer to my customer number "ITBC04235332"...

India Today Book Club — 16 CD saaz pack not received even after 3 months of payment

I have placed order for 16 CD saaz pack and payment through credit card was made on 19th July 2008. Till date I have not received the pack. I have made several phone calls to India today bookclub helpline and sent a mail to ITBC, but no use.

Pls book a complaing and do the needful

My ITBC No:08496380
Order No: 0GA[protected]

Prakash Devadas

Hi All,

I wrote Mr. Vivek Gaur -''[protected]@intoday.com' and marked a CC to the below mentioned email IDs. He is the CEO for the India Today Book Club.

You can also write to Prabhu Chawla, Editor, India Today & Group Editorial Director. His email ID is [protected]@intoday.com.

Also you can write to poonam.[protected]@intoday.com . She is the Sr. General Manger.

The below link will give you all the details to whom you can contact directly.

http://www.indiatodaygroup.com/contact.php

After sending mails, I got immediate response from them and my gift was delivered in 2 weeks.

India Today Book Club — CDs Not Delivered

I had placed the order for 16 CD SAAZ Packet and given instruction to charge my Credit Card. My Credit Card was charged on 17th July and after repeated reminder to ITBC people I have not got any CD or any information regarding that.
It seems ITBC is a fraud agency.

Dhirendra

India today book club / 16 cds SAAZ pack — Pack not yet received

From,

Narasimhan, ( Cell :[protected] )

115a, Thirumal nagar,

Mohan nagar (po),

Salem 636 030
To,

Mr Nitin Sawhney
Award Administrator,
India Today Book Club

Dear Sir,



I had sent the " VALIDATION CERTRIFICATE "(ITBC[protected] with the order form for the " 16 CD SAAZ SERIES " in the option of
3 monthly interest free instalments scheme with Rs.800/- cheque (chq.no.121011 & 121010 by State Bank of India) by courier on 01 sep 2008.


I had not yet received any acknowledgement receipt or any CD pack. What about the status of my sweepstakes status.



Please send me reply to my below mentioned e-mail id

[protected]@hotmail.com or narasimhan00711589.[protected]@rediffmail.com

Note * : (Already I had sent 2 reminders but not yet replied)


Yours

NARASIMHAN

ITBC — confirmation of free gifts

I had received a phone call regarding my selection to sweepstake. I requested for the details on my email. I sent a email seeking the mode of payment and confirmation of the following items which were told by the cutomer care dept., 1) 7 DVDs 2) Air ticket voucher. 3)Holiday voucher. 4)Reebok shoe 5)Beneton watch. While the matter was in correspondece I got an intimation from post office for a payment of Rs.2598/=. On enquiry, yourcustomer care dept apprised me that the packet consists one air ticket voucher and holiday voucher only against the order No.OGA[protected]. Iam further told that the Beneton watch is only for those customers who can make payment through credit card only.
I am at loss to understand the reasons of non coordination between your feedback & order dept. of your esteemed publishing house. My purpose of asking the mode of payment was to save VPP charges because I can pay through credit card or bank draft. I reffered the matter again to your feedback& order dept who advised me to approach your dept. I shall be thankful if you confirm me the despatching of all the four gifts so that I pay accordingly. Requesting for an early response. Mohd. Anis. Dt. 03/01/09.

I have got some emails regarding 60 lakh and 1 kg gold sweepstakes. i want to know about the originality.can it be possible without availing orders as i have cancelled my last order costing 2500. i have been issued the eligibility certificate.pls tell me the truth.

Dear Mr.Gaurav kapur Your complaint has been resolved on 9/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

India Today Book Club — after one month of payments i have not received my products

Dear Sir/Madam,
I purhased one Reebok belt, one Reebok wallet, key chain and one United colours of benetton wrist watch on 20th february 2009. I made on line payment of Rs. 1298 only through ICICI Credit card. Customer care executive was giving me my delivery no. but phone disconnected. I redialled to customer care but this time some other executive received phone. He could not give me any delivery no., but he said i will receive a call within 2-3 days. I never receive any call if i make a call, they say that no transaction has been made on that day. Credit card statement has come it is reflecting date of purchase and payment. Customer care executive gave me email ID for complain. I complained 3 days back. but i have not received any call from there side.
I am pasting detalis of Credit card statement through which payment is made.
kindly do the needful.
Your Faithfully
Manoj Kumar

Mr. SUDHIR GUPTA 4477 XXXX XXXX 6007
Statement Summary :
Previous Balance 6, 588.11 Statement Date 28/02/2009
Purchase & other Charges 18, 241.63 Payment Due Date 18/03/2009
Cash Advances 0.00 Payments and other credits 6, 590.00
Total Amount Due 18, 239.74 Minimum Amount Due 920.00
Statement Period 01/02/2009 To 28/02/2009
Credit limit (including Cash) 105, 000.00 Available Credit (including Cash) 86, 760.26
* Interest will be levied if Total amount Due is not paid.
Rewards Program:
Opening Balance Earned During the month Redeemed during the month Closing Balance
1, 839 89 0 1, 928
Transaction Details:
Card Number : 4076 XXXX XXXX 4005 - SUDHIR GUPTA
Date Ref. Number Transaction Details Transaction Amount
10/02/2009 74332749042904179128052 BIG BAZAAR 662.00
11/02/2009 74568229043000500398436 IDEA PAYMENTS 680.40
20/02/2009 74477489053009311337670 Living Media (India Today 1, 298.00
Card Number : 4477 XXXX XXXX 6015 - SUDHIR GUPTA
Date Ref. Number Transaction Details Transaction Amount
07/02/2009 74477489039008735784581 SHUBHAM TRADERS 15, 000.00
13/02/[protected] CHEQUE PAYMENT RECEIVED, THANK YOU 6, 590.00 CR
17/02/2009 74332749049904888856822 BOOKMYSHOW 330.00
23/02/2009 74332749055905497160242 RELIANCE FRESH

Kindly take action against this organization as it is obvious it is cheating thousands of customers.

Regards
Manoj

Dear Mr. Saundariya borbora Your complaint has been resolved on 9/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Manjula Your complaint has been resolved on 13/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Anil Agarwal Your complaint has been resolved on 17/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

ITBC — Have not receive SAAZ Cds and free gifts

I had received an advertisement from India Today Book Club.
They were selling a 16 CD SAAZ pack for 2249/- along with 3 free gifts
including Adidas shoes.
I sent them the cheques (4 cheques (Cheque Number[protected] to
be deducted in three months) in July 2008.
They confirmed receipt of cheques in August by calling me up.
All the cheques have cleared at one time from my account on 3rd December 2008.
I have repeatedly called them up for my CDs and free gifts. Each time i have received a reference number with the confirmation that I'd
receive everything within seven days.
membership number- ITBC08568908
Please issue me a refund of my money 2249/-

India Today Book Club — CD NOT RECEIVED

CDs not received

I have ordered CDs from India Today Book Club. My membershi no. is ITBC08488181. My order no. is 0GA[protected]. As per terms and conditions, the CDs will be despatched within 7 to 15 days. But till date (after 1 year) I have received nothing. I have sent two reminders through email at [protected]@indiatodaybookclub.com, even no reply.

My credit card account has been debited in the name of Living Media India Limited.

Please help me in this regard for getting my order or refund of my amount.

Priya Wakharkar

Dear Mr. priya wakharkar. Your complaint has been resolved on 01/06/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

India Today Book Club — Amount paid goods not received

I had placd order no. GA[protected] for purchases and paid Rs 417/- vide credit card. While confirming the order, vide their e-mail dated 20/02/2009, I was informed that I would receive an email and an sms with my despatch details soon. However, that never happened. Instead, I was sent an e-mail, wherein I was informed that I missed the delivery of my order. As advised, I contacted their call center on 18th March 2009. I was informed that they would resend the package. The complaint no. given to me was 26835. Subsequently, a series of emails were exchanged. I was asked to provide copy of my credit card statement as proof of payment, subsequent to which they would refund the money. However, despite providing them the necessary proof, they are yet to deliver the goods or refund the amount.

indiatodaybookclub — Product Not Received

Hi,

I had ordered for a product from India Today Book Club and the order no. is TELESALES/0GA[protected].
It costed me Rs.2198 and I had paid this amount on 24th April, 2009 using my Credit Card.
Though they have received this amount, they are still to deliver me this consignment.
My below attempts have not yielded any results as yet:

1. Telephonic converation with Mr. Mukul on 15th June 2009, reference No. 133302 and it was informed that consignment was sent on 2nd May 09 by Dart mail consignment No.55914433. But there is no record of that it is delivered to the customer nor it was sent back to India Today Book club.
It was confirmed that they are arranging to send again and the consignment which would reach us in 15 days. However, till date we have not received the consignment.

2. Today(24th Aug '09) again we talked over phone to Mr. Ashutosh Kumar, refer No.183111. He confirmed that delivery record is showing that consignment has not reached us. And assured yet again said that in 72 hours they will redeliver the consignment.

Please read the attached document for the mail details.

Kindly let me know if I can receive any kind of help in this regard.

Thanks & Regards,
Shivaram.
[protected].

India Today Book Club — Order not Received after Payment

I had booked an Order through Internet on INDIA TODAY BOOK CLUB. Order was booked on 6th of July 2009. Its more than 2 months I had not received any order.
When ever I try to call their customer care number :[protected] I get same answer " Due to technical failure your order details are not updated Kindly wait for 2 weeks."
Paymet was made via Credit Card which was debited insantly after order was booked.

Order Details : Reebok Shoes,Reebok suit, Reebok Towel, Reebok Bag

ITBC/Digital Camera — Free gifts not given

Against payment made by me on the 6th Oct, I received my Digital Camera on the 15th inst and since then I have been trying to claim the free gifts offered but to no purpose. This was against the order[protected].
I had placed another order on the same day for a Mobile Phone, which was also paid the same day. ITBC refused receipt of payment till the 21st Oct and finally said there is no stock and refund the money after 3 to 4 weeks. It seems they rotate customers' money for their business.
The offer of free gifts is a deliberate fraud as the website is not accessible and no reply comes forth from the e-mail i.d. they have given. I am totally frustrated spending nearly 12/15 hrs. of call time(Total waste) and exchanging more than 20 e-mails.
If I were inDelhi I would have proceeded against them legally.