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R
R.Rajappan
from Bengaluru, Karnataka
Nov 29, 2008
Resolved
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30/11/2008
Dear Sir,

I have booked a gas cylindeer on 23rd of October 2008, but I have not received my filled cylinder till todate(39days already over). Not only that, the dealer is behaving very badly manner, yesterday I gone to the dealer's office on that time one of the staff said that you can complaint we have no problem and the filled cylinder will deliver after one week only.

This is bring your kind notice that this is very ashamed from your side.


If you have a principle please help me and take the action immediately.

consumer no : 30986

Distributr's code D0 53510
Distributr's name : Ajoy Gas Agencies, Indane distributors, 38/1800A, Saikripa, Gandhi Nagar, Kadavanthra, Kochi-20
TIN:[protected] CST.0718C008660
Aug 14, 2020
Complaint marked as Resolved 
At baruipur, south 24 pargonas, west bengal gas agent behave to customer like dog, got etc
dear sir me ahmedabad me indane lpg distibuter ambica gas service isanpur me 20218 no.se gas connection holder hu to gas service ek dum third class service hai 50 bar reminder na karo tab tak book kiya hua cylinder nahi milta office ka phone kabhi lagta nahi to customer jaye kaha merio complain ka kuch karo

thanking you
parmar hemang bharat bhai
ghodasar
ahmedabad 305 050
[protected]
05/02/2009
Dear Sir,

I have not received my filled cylinder till todate(39days already over). Not only that, the dealer is behaving very badly manner, yesterday I gone to the dealer's office on that time one of the staff said that you can complaint we have no problem and the filled cylinder will deliver after one week only.
AND DOING BLACK SALE OF CYLINDER BY DELIVERY BOYS.
This is bring your kind notice that this is very ashamed from your side.


If you have a principle please help me and take the action immediately.

consumer no : CH20775

Distributr's code 59030345
Distributr's name : M/s CHIRAG, SEFALI SADAN, Gr. FLR., Opp.LIC OFFICE, S F ROAD, SILIGURI, WEST BENGAL
25/02/2009
Dear Sir,

I have not received my filled cylinder till todate(29days already over). Not only that, the dealer is behaving very badly manner, yesterday I gone to the dealer's office on that time one of the staff said that you can complaint we have no problem and the filled cylinder will deliver after 45 Days only.
AND DOING BLACK SALE OF CYLINDER BY DELIVERY BOYS.
This is bring your kind notice that this is very ashamed from your side.


If you have a principle please help me and take the action immediately.

consumer no : 180

Distributr's name : M/s Gupta Gas Agency Kasganj (kanshiram Nagar) Uttar Pradesh
Staff at AJOY GAS agencies are selling the cylinders elsewhere for double the price. I had confronted the gas delivery man to find out the exact reason for delay in delivery and this is what he said, "Sir, if you want gas call my cell no. I will supply within 15 days but you wil have to pay me double...around Rs.600/-"
He may be saying the same thing to other residents as well. And that brings us back to the reason for delay.

Pls look into the matter because AJOY GAS is making life hell for people in Cochin.

Alphonse
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    K
    K.Thiruppathi
    from Hyderabad, Telangana
    Nov 29, 2008
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    I'm Thiruppathi from (Alanganallur-Edayappatti ) Madurai, Tamilnadu. Our gas customer no - 13638.

    For many days the service of the Indane is very poor and as a Consumer we are suffering.
    Dear Sir,
    Last week, we have received only information for gas cylinder comes from madurai - pudure agency office and alloted for above customer no, but we heared in mobile phone every one and half month(1 1/2) loadman says and calls to few customers comes to all on his own area, distance between from house to loadman says area - 15 kilomtrs, really we have no two wheeler vechicle suppose urgency we borrowing bycychle or two wheeler got from friend cirucle, then after going to arrive that place, but loadman saids very cooly cylinder's finished, So after one week later we comes to your area.This probelom everymonth doing here... what can we do ?.. we are think they are sold black sale. we don't know anythink about it.
    why ? to submitt this complaint, because my mother operations two eyes.. she can't work nature stove and my father can't walk to anywhere? i am also staying outside.. ..
    That's why submitted this complaint to you.
    Sorry for the trouble!!
    I hope till onwards do the needful help and co-operation to us and all people.
    Pls don't mind above it ...
    Thanking you,
    BY,
    K.T. Edayappatti.
    I'm anguchamy from (bethaniyapuram ) Madurai, Tamilnadu. Our gas customer no - 34605.

    For many days the service of the Indane is very poor and as a Consumer is suffering for irresponsible answer in gas agency.
    Sir,
    Last week, 7th January I was booking gas cylinder. but still now we don’t have received any gas cylinder. At booking time supplier inform to deliver in your cylinder 12th January. what can we do ?.. we don't know anythink about it. why ? to submitt this complaint, because my mother is aged person.
    Sorry for the trouble!!
    I hope till onwards do the needful help and co-operation to us and all people.
    Thanking you,
    BY,
    anguchamy.
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      V
      Vinay4299
      from Delhi, Delhi
      Nov 29, 2008
      Resolved
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      The owner of GOLDEN GAS in Palam Vihar is a guy called Chadha. He comes to the office only at 2 pm, so thereis no way to contact him before that. His mobile phone No is a closely guarded secret. If you meet him, you will be forgiven if you mistake him for a truck driver. He has evidently missed his vocation - from his vocabulary and his behaviour, it is obvious that he would have done well behind the wheel.

      I have two gas connections - 8141 and 8142. The second one was given to me as a special case when I was at the National Defence College in 1994. Last week I received a letter from the agency accusing me of having multiple connections in different names. The letter bore no date and was unsigned. What was worse, the address on the envelope read VK Gupta, instead of VK Singh. The letter warned : "If you do not surrender the connection your supply will be totally stopped and action will be taken against you as per the Gas Control Order. The Company/Distributor shall ahve no option except to intitiate legal action gainst you & you will be responsible for the same.'

      I tried to tell him that the second connection was not obtained by me surreptiously. It was given to me by Indian Oil. I have since been transferred to 5-6 stations and used the connection at all my postings. He was welcome to confirm this from Indian Oil. Of course, if it they decided to withdraw it, i would have no hesitation in surrendering it.

      What i object to is the rude behaviour of the manager. He is uncouth, unkempt and rude. The fact that there are 250 complanits against him on this site was news to me. Why must we suffer such people?

      When I initially moved here in 2004, I found his cylinders were underweight by 5-6 Kgs. When I threatend to report the matter, things improved. But the practice continues. I am sure many others will vouch for this.

      Maj Gen VK Singh
      G-31, Palam Vihar
      Gurgaon
      Aug 13, 2020
      Complaint marked as Resolved 
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        P
        P.KANNAN
        from Delhi, Delhi
        Nov 29, 2008
        Resolved
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        DEAR SIR,
        I AM WORKING IN B.S.N.L KODAVASAL Xge AND Having a GAS Connection (consumer no: 07970) in NATHAN INDANE GAS AGENCY, NO.59, EAST STREET, VALANGAIMAN, PIN-612804, THANJAVUR(dt), TAMILNADU.I Booked a cylinder through telephone(to[protected] on 18/11/2008 10:30 hrs, and was informed by the gas agency, the cylinder will be delivered within a week time. But the cylinder is not delivered till now (29/11/2008, 20:00).Later i come to know my neighbour got the cylinder (consumer no: 2406)through door delivery on 28/11/2008, 11:00hrs by the same agency which is booked on 23/11/2008, 10:00hrs.I Personnaly contact the nathan gas agency thro phone and ask, "i am waiting for the past 11 days but my neighbour got it within five days from the date of booking".They DONT give any explanation about this fraud activity.This is not the first time. More frequently i suffered by this nathan gas agency by the same kind of activity. They should be punished for this ugly activity otherwise the sufferer will be the puplic.convey the remedy.
        Aug 14, 2020
        Complaint marked as Resolved 
        Sir,
        My consumer no 32485 with Niranjan Gas Ajancy Vidhydhar Nagar Jaipur, I booked my gas on 12 Dec11 & Whenever I book the cylinder telling that will get after 40 days even after 40 days they do not supply the gas till today they have not supply telling that you will get tomorrow.
        Kindly tell after how many days I can get refilled my cylinder and take the necessary action against the ajency.
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          A.Sridhar
          from Udupi, Karnataka
          Nov 28, 2008
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          we had booked our gas from our indane gas dealer from our kadirenhalli, bangalore dealer, shreyes agencies, every time they are taking to delivar the cylinders more then 15 days, even the delivar date in the bill will be 15 days back dated, please look into this dealer, if no action is taken we will be forced to go to consumer forum
          sir,
          it is to your kind information that i booked gas cylinder nearly 18days ago in tucs gas in allendur chennai-16.my cosumer no-9714.two times asked in direct and through phone severel times.the response is sent sent.but never delivered sofar.1st they replyed in just ten days then 11th jan.again on 16th they said sent.we were tired of waiting on 16th.asked in direct also.but all in vain asking.they are simpy playing.hence i kindly reqest you to take action on both incharge of tucs allendur and opretor in computing.
          thaking you,
          sincerely,
          james phone-[protected]
          respected sir,
          it is to your kind information that i had complained in allendur tucs for gas at chennai-16(o[protected] and 18) regarding gas leak in regulater for the past 3months.they never turned back.then i phoned to[protected] from where a lady without telling her name asked my nearest gas agency.then sent a man from vijayakumar agency from pammal and found gas smell in regulater.but till now no one turned back sofar.
          thanking you,
          yours,
          james
          phone-[protected]
          Sir,
          I like to draw your kind attention that I booked gas cylinder on 19.12.2008 in North End Gas Centre, Jessore Road, Barasat, Kolkata-700124. My cosumer No.is 12728. I paid at least six visits to the Dealer's shop from 25th day of booking but, every time they noted my Consumer No. and told me that the Gas Cylinder would be supplied within a day or two.On 27.01.2009 I met the Incharge of the shop who opined that he had nothing to do.
          I would, therefore, request you kindly to do the needful and arrange to supply me Refilled Cylinder immediately apart from restoring regular supply.
          Thaking you,
          Yours sincerely,
          Bidhan Krishna Chakraborty
          I am a customer of Indane with customer no ks-8032 and have been register with K2 International, 255-A, PKT-N Sarita vihar ND-76. I booked my gas cylinder on 13.2.09 through centralized complain position 1260 vide complaint no 06, no delivery has been made by the agency. I visited their office on 6.3.2009 no person was there on counter only one gate man note the customer no and told you will get in 2-3 days. When I have not get delivery up to 12.3.2009, I again visit the agency office on 13.3.2009 I request to man sitting on counter who told me you have not booked any gas, I also request him to book the same. He booked but no complained no given me and told you will get it within 3-4 days . I still not get any delivery of gas cylinder.
          I request concern authority look in to this matter and make necessary action in this regard. I solicit you to provide me with the action taken to address the problem and prevent such deficiencies from happening in future.
          Thanking you.

          Bhudev Singh
          L-15 Saurabh Vihar
          New Delhi -44
          Telephone No 26661616
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            O
            O.P.chawla
            from Chandigarh, Chandigarh
            Nov 27, 2008
            Resolved
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            Resolved

            i am consummer of indane having my customer no. 2086 with M/S SECULAR GAS SERVICE, SECTOR:11, Panchkula, code[protected].Tel.[protected], 2585676.As per norms i have to book my refil after 21 days of receiving the filled refil and supply is to be insured by the gas agency in 2-3days. But in these days the gas agency is taking 15days to supply the refil after 21days booking viz i am getting the refil after 36 days.Inspite of double
            cylinder connection, i am facing the problem of shortage of cooking gas. Please look in to matter.Thanks.
            Aug 14, 2020
            Complaint marked as Resolved 

            Indane Cooking Gas -Indian Oil — Delay in Supply of Gas

            There has been substantial delay in supply of Gas by Verma Gas Agency, F-6, Paul Market, Mandawali, Delhi 110 092 (Tel:[protected] &[protected]. Booking of Gas is accepted only after 20 days of delivery. Again supply is delayed by more than 5 days. Thus it takes around a month for supply of a cylinder of gas.
            I have got two cylinders with no purpose being served as both the cylinders remain empty some time.
            I approached to Verma Gas Agency and he refused to accede to my request telling that it is beyond his powers.
            Could the Indian Oils please intimate the reasons for delay in supply of cooking gas.
            My consumption of cooking gas is one cylinder/20 days.
            I have been using the Indane Gas for long time and have never had such problem and think probably it is due to the Verma Gas Agency's behaviour.
            May kindly streamline the position so that our regular supply of cooking gas is maintained.
            Kind Regards
            Faiyaz Ahmad Khan
            Consumer No. M08691,
            E-6, Friends Apartments,
            Plot No. 49,
            I.P.Extention,
            Delhi 110 092
            SIR,
            CONNECTION NO:-9507
            NAME :- SANTOSH KUMAR/HAZARI LAL SRIVASTAVA
            VENDER NAME:- TAPESHWARI GAS SERVICE
            ADDRESS :- ADJ KHERE PATI BABA MANDIR,THE MALL ROAD,KANPUR-208001

            COMPLAINT:- DATE OF BOOKING OF GAS WAS 18.08.2010.TILL DATE THE DELIVERY IS NOT MADE.ON CONTACTING ON PH.NO.[protected] THE RESPONSE WAS IT WILL TAKE 5 TO 6 DAYS MORE. THIS IS NOT THE FIRST TIME IT HAPPEN REGULARLY.

            PL.TAKE SERIOUS STEP TO SOLVE THIS PROBLEM.
            THANING YOU,
            YOURS FAITHFULLY,
            ANURAJ SRIVASTAVA(SON)
            MO.NO.[protected]

            Indian Oil — delay in delivery

            Respected Sir / Madam,

            We had booked our Gas Cylinder on 29th January,12 with M/s Sri Ram Gas Agencies. Till now we have not received the Cylinder and non of the numbers of the gas agency is not working.

            Details are as follows:

            Consumer No. 11267
            Reference No.. 210390

            On 5th March,12 I received an SMS stating " Dear Inande Customer, against your refill booking 210390, cash memo 158 generated, cylinder shall be delivered shortly" but till now we have not received the same.

            Yours faithfully,

            M. Ajitha
            [protected]
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              A
              amit agarwal
              from Lucknow, Uttar Pradesh
              Nov 27, 2008
              Resolved
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              I am Amit agarwal i am a customer is ak indian gas service district hardoi cus. no. is AK-843 i am pick up the gas is dated[protected] and i am complent is gas leackeg is dated[protected] but no Resposnce give me there are no any complent ragister & he told ho jaye gi abhi koi hai nahi time lage ga

              What mean ho jaye ga gas is leakeg .
              Aug 14, 2020
              Complaint marked as Resolved 
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                S
                SOURAV HAZRA
                from Agra, Uttar Pradesh
                Nov 26, 2008
                Resolved
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                Dear Sir,
                I received a new lpg connection conformation latter from I.O.C.L via sridharpur co-operative bank ltd( a dealer of iocl/lpg) in my name before a month ago. But They (sridharpur co-operative bank ltd) are doing many kinds of rough behaviour with me and refused to give me the connection.

                Please give me suggestion and help me to get the connection as soon as possible.

                phone no of Sridharpur Co-operative Bank ltd
                manager[protected], chairman- [protected], office[protected]

                i am waiting for your kind reply.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  R
                  Rajesh Sinha
                  from Pune, Maharashtra
                  Nov 25, 2008
                  Resolved
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                  Resolved

                  complaint against Indane GAS LPG service

                  I m a consumer of Indane gas. My consumer no is K16094 & the agency Name is Kasna Gas agency, Greater Noida. I had booked for a cylinder (online booking ref no 4, at 8:46pm on 14 Nov 2008) but till now it is not Delivered at my home. Also their phone is impossible to get....
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                  R
                  Rajeev Sharma
                  from Mumbai, Maharashtra
                  Nov 25, 2008
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                  Dear Sir,
                  This is regarding to that i had booked my cylender in Indain Gas-Agency Name-M/s Vikram Krishna Gas Agency, B-1, Govind Marg Sethi Colony, Jaipur Code No.[protected].
                  My Gas Connection No. is 007642, and i had booked my cylender on 14th Nov08 and booking no is 3151.
                  Sir they had nod deliver us cylender still
                  So please do the needfull
                  Regards
                  Rajeev Sharma
                  [protected]
                  Dear Sir,
                  This is regarding to that i had booked my cylender in Indain Gas-Agency Name Badriram sarraf, Sonari Mohala, Nautanwa, Maharajgang Code No. 6101077.
                  My Gas Connection No. is 5038, and i had booked my cylender on 11th Nov2011.
                  Sir they had nod deliver us cylender still
                  So please do the needfull
                  Regards
                  Nand Gopal Verma
                  [protected]
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                    S
                    Sampath Kumar N
                    from Bengaluru, Karnataka
                    Nov 25, 2008
                    Resolved
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                    Hi iam a regular customer of IOCL i alway fill petrol in the same bunk and the same pump(Gun) every time when i visit to Anjanadri Enterprised 7th cross Chamraj pet bangalore near ramamandira close to TR Mill. I have complained about the services to the Owner of the bunk to Mr.Prasanna that there guys are cheating while they fill the petrol and once i had an argument that according to the Manufacturer of my car (Hyundai Santro) the Tank capacity of the car is 35ltrs but when i had an argument with Mr.Prasanna he said we never cheat to our customers and he messured the petrol in front of me using 5lts messuring can and i asked him to change the gun becose the stopper was not working properly, after that till today it was alright but when i filled the tank on 25th nov 08( Today) the tank is not filled even after 36.12ltrs of petol was already filled accroding to the reding meter
                    but befor this when ever i have filled the petrol the tank use to full for 31.11to max 31.50ltrs before filling the petrol the cheasher Mr.Chanappa asked me weather i give cash or Card when i said card, he said the swaiping meachin is not working when i argued that always i fill the petrol here only and the card is accepted he said ill try with the other mechain.

                    the details of prevaious bill are here

                    1) Bill no 43479 Dated 22ndOct 08 card ROC no 8376 Filled 31.11ltrs
                    2) Bill no 69355 Dated 30th Oct 08 Card ROC no 8757 Filled 33 .93ltrs
                    3)Bill no 69937 Dated 5th Nov 08 Card ROC No 9010 Filled 31.42ltrs
                    4) Bill no 71917 Dated 14th Nov 08 Cad Ref no 9370 Filled 31.80 Ltrs
                    5) Bill no 47768 Dated 25th Nov 08 Card ROC no 300024 Filled 36.89 ltrs


                    Befor i have also filled the car at Mysore Sree mahaganapathi services station JLB Road next to Advaith Hyundai
                    Bill no 1140 Dated 18th Oct 08 Card ROC No 023593 Filled 31.05ltrs

                    To Indian Oil Coropration People pls Check the Bunk properly .

                    Regards

                    Sampath Kumar
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Hyundai Santro — Cheating Petrol while filling

                    Hi iam a regular customer of IOCL i alway fill petrol in the same bunk and the same pump(Gun) every time when i visit to Anjanadri Enterprised 7th cross Chamraj pet bangalore near ramamandira close to TR Mill. I have complained about the services to the Owner of the bunk to Mr.Prasanna that there guys are cheating while they fill the petrol and once i had an argument that according to the Manufacturer of my car (Hyundai Santro) the Tank capacity of the car is 35ltrs but when i had an argument with Mr.Prasanna he said we never cheat to our customers and he messured the petrol in front of me using 5lts messuring can and i asked him to change the gun becose the stopper was not working properly, after that till today it was alright but when i filled the tank on 25th nov 08( Today) the tank is not filled even after 36.12ltrs of petol was already filled accroding to the reding meter
                    but befor this when ever i have filled the petrol the tank use to full for 31.11to max 31.50ltrs before filling the petrol the cheasher Mr.Chanappa asked me weather i give cash or Card when i said card, he said the swaiping meachin is not working when i argued that always i fill the petrol here only and the card is accepted he said ill try with the other mechain.

                    the details of prevaious bill are here

                    1) Bill no 43479 Dated 22ndOct 08 card ROC no 8376 Filled 31.11ltrs
                    2) Bill no 69355 Dated 30th Oct 08 Card ROC no 8757 Filled 33 .93ltrs
                    3)Bill no 69937 Dated 5th Nov 08 Card ROC No 9010 Filled 31.42ltrs
                    4) Bill no 71917 Dated 14th Nov 08 Cad Ref no 9370 Filled 31.80 Ltrs
                    5) Bill no 47768 Dated 25th Nov 08 Card ROC no 300024 Filled 36.89 ltrs


                    Befor i have also filled the car at Mysore Sree mahaganapathi services station JLB Road next to Advaith Hyundai
                    Bill no 1140 Dated 18th Oct 08 Card ROC No 023593 Filled 31.05ltrs

                    To Indian Oil Coropration People pls Check the Bunk properly .

                    Regards

                    Sampath Kumar
                    I m staying in Dhayari, sinhagad road .many times I go to Three S Service Station (Indian oil petrol Pump), Manikbaug, Sinhagad Rd, Manik Baug, Pune - 411051.

                    In the last month I visited the captioned petrol pump, The petrol pump service man was distracting me and the other man who was filling the petrol didn't ask me to check for the meter reset, after filling it when I checked it was far less than the usual quantity

                    Today on 27th april 2010, I again visited on same place, the same service man was there, & today also his position was doubtful as he didn’t want to show me meter, & tried to filling the petrol without reset the meter . I told him to make zero before the filling the petrol, he arrogantly replied that it will get atomically get zero before filling & also it is time consuming, than i shouted on him than he did acting to reset the meter but he didn’t did. I threatening him about complaint to owner than he reset the meter & filled the petrol, however he filled the of Rs 499/- . I strarted abusing that they never fill the petrol of actual amt its always less than actual amount. Due to my alertness i warned him and took the petrol for 500Rs but this way they cheat everybody. And people keep complaining.but i guess nothing is happining with this complaints.because after filling petrol I gone to complaint to owner of petrol pump, however I met with incharge Mr Datta ( as confirm by him ) I told him my incidence but he dose not shown any courtesy or apology abut the same. this way they must be cheating so many customers daily and dont get caught.
                    i request the Indian oil Managements to take serious action against this petrol pump.
                    Even Sharada Enterprises(subsidary of Indial oil )near Kodigehalli gate has cheating while filling the petrol.
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                      B
                      Balwinder Singh
                      from Mumbai, Maharashtra
                      Nov 25, 2008
                      Resolved
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                      Resolved

                      We had 2 gas connections(both DBC) one in my name and second in the name of my father but since ours is a joint family comprising of my parents along with me and my brotheralongwith our wives and children, the gas company has disconnected one connection saying that there is only one Ration card.
                      I have applied for a fresh ration card for my self and my family-will i get back my connection or not as per rules?
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      can I have a gas connection without ration card. If so kindely let me know what are its grounds on which I can get connection
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                        Saurabh Banerjee
                        from Pune, Maharashtra
                        Nov 24, 2008
                        Resolved
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                        Resolved

                        Hi,
                        I have registered double cylinder under my mother name at Chirantani Gas Agency 3 Bangur Avenue Block- c- Kolkata . I have booked my cylinder on 24-Oct-2008 and they confirmed filled cylinder will be given in 3 days. But today 24-Nov-2008 I didnt receive the saame. Everyday I call them and they keep on saying that the cylinder will be reached by tomorrow and the reception/answer given by person is equally bad as their services..
                        Consumer No. 27107
                        Customer Name : Bulu Banerjee

                        Please do the needful.

                        Thanks
                        Saurabh Banerjee
                        [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Not getting delivery of booked Indane gas at "Seba Fuel" Chowdhury Para Road, Nimta, Kolkata 700049. Booked for Refil of cylinder on 18.9.10 (booking No. 13882)and they confirmed within 10/12 days filled cylinder would be supplied. For last four days I phoned them several times and everytime they used to say Cylinder would reach tomorrow. But sorry so far, they have not supplied it. Please do needful.

                        Consumer Name: Sikha Basu
                        Consumer No.: SFT 2129.
                        Thanks.

                        Swarup Kumar Basu
                        I booked a cylinder refill on 28/4/2011 through IVRS and got the booking no.200202 through sms on the same day.On 04/05/2011 i received another sms that "refill cylinder had been delivered for booking no.200202 against cash memo no.8158". and till 14/05/2011 i didnt received the cylinder. Please justify the sms to me...otherwise i have to go to consumer court.
                        Hi,

                        Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

                        Thanks
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                          M
                          Manoj Negi
                          from Delhi, Delhi
                          Nov 24, 2008
                          Resolved
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                          Resolved

                          Below are the particulars of my email which I had written to Indian Oil company and also various government authorities, but my complaint was apart from unheard not even acknowleged.


                          [protected]@indianoil.co.in
                          cc


                          [protected]@hotmail.com,
                          uc.[protected]@nic.in,
                          [protected]@gmail.com,
                          sec.[protected]@nic.in
                          date Nov 18, 2008 10:49 PM
                          subject Complaint again Retail outlet of Petrol Pump at Patparganj, Delhi-110091.
                          mailed-by sify.com


                          Dear Sir,

                          There is a petrol pump located at Patparganj, Delhi-110091 of your company i.e., Indian Oil Corporation.

                          This petrol filling station have recruited those fools and uncultured petrol filler boys who fill petrol at this retail outlet. They not only talk in a nonsense manner but also the Manager of the outlet is giving them hand over their heads "do whatever you want to do for making extra easy money by hook or crook from customers who visit for filling petrol/ diesel - not-filling the petrol as paid by us". They are also selling petrol / diesel on their own way : like most of the sub-pumps for filling the petrol are left with free but they do not allow anyone to fill from a vacant pump rather they force to fill from only one pump, our main compulsion is as there is no other petrol pump nearby when coming way to office to Parliament of India.

                          OK. If there is any other petrol pump available but is this the way of doing their businesses, by way of harrassing common people?

                          Also there is no basic facilities available like filling of air to bikes/ cars etc. Also the staff posted there misbehave like they are very big goondas/ badmaas, and we cannot do anything to them. They are functioning in this way whenever I visited to their petrol pump as there is no other alternative available with me.

                          You are, therefore, requested to forward the complaint to the respective department of your company, and take immediate stern action against this petrol pump so that the further harrassment to us could be avoided.

                          With best regards,

                          (Manoj Negi)
                          R/o Brothers Appartment
                          Patparganj, I.P. Extension,
                          Delhi-110091
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            B
                            BASKAR RAJAN
                            from Salem, Tamil Nadu
                            Nov 24, 2008
                            Resolved
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                            Resolved

                            Dear Sir,

                            I V.BASKARRAJAN registered for New Gas connection with Indane with M/s ERODE GAS AGENCIES., INDANE COMPLEX, 143 SAMPATH NAGAR, ERODE VIDE THEIR REGISTRATION NO : [protected] dated 10.2008 and been informed that I will get letter within 10 days times but so far I have not received any alotment letter.

                            I request you to do the needful at your end to let me know the status to proceed further.

                            Pleae let me know phone no if any to contact the concerned person.

                            With Regards.

                            V.BASKARRAJAN.
                            12/1, SECOND STREET,
                            VNM CHINNA GOUNDER NAGAR,
                            MANICKAMPALAYAM,
                            ERODE - 638 004.
                            TAMILNADU
                            INDIA
                            PHONE :[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              B
                              BASKAR RAJAN
                              from Salem, Tamil Nadu
                              Nov 24, 2008
                              Resolved
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                              Resolved

                              Dear Sir,

                              I registered with M/s ERODE GAS AGENCIES., INDANE COMPLEX, 143 SAMPATH NAGAR, ERODE ERODE, TAMILNADU for asking new connection of INDANE GAS on 18.10.2008 VIDE REGN NO: [protected] and I have been informed that will get allotment in 10 days time but so far till today 24.11.2008 I have not received any allotment through any letter.

                              Kindly check the status and let me know the details when I can get the connection.

                              I sincerely expecting your Immediate reply in this regard.

                              Please let me know any Phone no to followup purpose.

                              With Regards.

                              V.Baskarrajan.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Sir,
                              I am residing in (Pradeep Yadav)Kanpur up. I went to Armapur Gas Agency
                              to book a new LPG connection. But they said that booking for a new connection is closed.

                              Please tell me that truely booking for a new connection is closed and if it is true then when I can book for new connection.

                              Thanks
                              Pradeep Yadav
                              SF-704, Sunder Nagar,
                              Panki, Kanpur.
                              UP. 208020
                              [protected]
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                                M
                                M.Thirunavukkarasu
                                from Mhasvad, Maharashtra
                                Nov 22, 2008
                                Resolved
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                                Resolved

                                My consumer ID is 12260, agency- SABHA INDANE GAS AGENCIES, MADUVINKARAI, GUINDY, Chennai-32.
                                I wish to inform with pain that I am receiving the cylinder with a a gap of more than 45 days by making a lot of phone call, personal visits. A lot of illegal activities are going on.I would like to know the vigilance number.
                                My cell No; [protected]
                                office[protected]
                                Home[protected]
                                Office Address;
                                Asst.Engineer(Electrical)
                                Airports Authority of India
                                Chennai Airport
                                Chennai -27
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                i booked on 10 november 2008 but not delivery today and later i booked on 18 november 2008 but still did not gas cylendar delivered my booking no. is 9437

                                and also want to now that the dealer when iam booked first time he sell in black or not please check that number.

                                my first time booked date is over crosed twenty days in between the gas dealer again booked and sale in black.

                                please look into the matter

                                and send me a detailed statement when i booked and when delivered. from 1.01.08. to till date i want check the facts.

                                thanking you

                                g.mahender
                                gas no.27454
                                bhagyanagar gas agencies.
                                vidyanagar, hyderabad.

                                my mobile no. [protected]

                                if any clearification please call me.
                                An empty cylinder was supplied at my home on 21.12.2009. by the delivery man Nitesh. my consumer ID No CG-9355. and the distributer name is Chatterjeehut gas service 93, sarat Chatterjee road Howrah-2. I contact with the distributor.but they wont give any responce. and the customer care phone is also not responding.
                                An empty cylinder was supplied at my home on 21.12.2009. by the delivery man Nitesh. my consumer ID No CG-9355. and the distributer name is Chatterjeehut gas service 93, sarat Chatterjee road Howrah-2. I contact with the distributor.but they wont give any responce. and the customer care phone is also not responding.
                                my address is- Dr gargi Chatterjee. 16/1 harinath nayratna lane .Howrah -2
                                Mobile no [protected]

                                SRIDHAR GAS SERVICE - INDANE — ABNORMAL DELAY IN SUPPLY OF CYLINDERS

                                THE CYLINDER BOOKING DONE ONLY AFTER 21 DAYS FROM THE DATE OF SUPPLY. AFTER THAT DELIVERY TAKES 15 DAYS MINIMUM. ONCE THE SUPPLY IS MADE IN DAD STAFF QUARTERS NANDAMBAKKAM, NEXT DELIVERY IS ONLY AFTER 15 DAYS.. HENCE THE SUPPLY IS ABNORMALLY DELAYED.
                                Iam totally agree with complaint made by customer. I have also one of the victim . I have transfer my gas connection from Ranie Gas agency . Keelkattalai, Chennai to Shabha Indane Gas Agency, Maduvankarai, Guindy on 20 Jul 2010. vide my cunsumer No;-23647 and booked for the refill cylinder on the same day but till to date i have not got my refill cylinder. I inquired with delivery boy and found my delivery challon in his hand.
                                Shall I know from the official what cause the delay the supplying of cylinders after handing over the delivery challon to delivery boys.

                                Is any body there in the higher officials to look after the customers grievances.

                                With regards

                                A Ravi
                                [protected]
                                Hi Pained of Sridhar Consumers! Please do login in Indane Gas Company official Website for logging your complaint, an ideal place to register your complaints!

                                http://webapp.indianoil.co.in/paribhavam/?toMktgIS=2

                                I guess we definitely need to have a change in the system. THis is going from bad to worse! Afira Alandur
                                My Gas connection consumer no. 74165 - booked the gas on 08.06.12 and booking register no.314223 and on the same date i have recd. a sms stating cash memo 1709 has been created on 08.06.12.

                                After receiving this message i have contacted my Agency Sridhar gas agency - Ph. no[protected] / 22328349. They said only after another SMS stating it has been delivered. I asked when will i get, they said it may take 15 days.

                                Waited for 15 days, but no SMS. Finally i got SMS on 29.06.12 (after 21 Days from Cash memo created). But still i have not recd. the Gas cylinder till 05.07.12 (ie. even after 6 Days from Cylinder delivered SMS recd )

                                From Booking date to delivery it take by 1 month. But on Saturdays cylinders are being delivered from Godown directly to people who bring the empty cylinder. There is no booking date priority given for delivering the cylinder.

                                This is the second time such a delay is happening only from this Agency. Previously I was having with Prathna at Madipakkam. No delay, prompt service was given. But this Sridhar gas agency delivery boys blocking the Prathna delivery people not to enter Meenambakkam area. Due to this Prathna agency forced us to change to Sridhar Gas agency at St, Thomas Mount.

                                Kindly take it up to have prompt delivery of cylinder or transfer to Pranthna with assurance that Sridhar agency delivery person should allow to do service in Meenambakkam area.


                                Premchander Gnaniah
                                Meenambakkam.
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                                  S
                                  SAN
                                  from Eluru, Andhra Pradesh
                                  Nov 21, 2008
                                  Resolved
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                                  Resolved

                                  Bad service & Irresponsible behaviour - Indane gas distributer KK enterprises

                                  To whomsover it may concern,

                                  This is to bring to your notice that the Indane gas agency - KK enterprises at HSR layout Bangalore has very bad customer service & the proprietor has a very callous & irresponsible behavior towards customers. In fact, in the last 1 year that I have been a customer in this agency, I have had to go myself and get the gas cylinder myself except in one case. The agency is not reachable most...
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                                  Rahul Sinha
                                  from Delhi, Delhi
                                  Nov 21, 2008
                                  Resolved
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                                  Resolved

                                  I went to my nearest dealer (Saptasikha Indane) of Indane LPG to have a new LPG connection for my home. They charged me a total sum of Rs 4222.75. But whatever i have understood and known till now the total cost must limit within Rs. 3600.
                                  I got a letter in the middle of October from Indane where the detail of cost was stated as
                                  Security deposite(cylinder) : Rs. 1250.00 Per Cylinder which is refundable
                                  Security deposite(Regulator) : Rs. 150.00 Per Cylinder which is refundable too
                                  Installation charge : Rs. 150.00
                                  Suraksha hose : Rs. 200.00
                                  Customer card : Rs. 25.00
                                  [protected][protected][protected]--------
                                  Total Rs. 1775.00

                                  They have taken all the above mentioned charges along with an additional charge of Rs 1650.00 for an Avita Hot plate.
                                  the problem is that they have forced me to take the other accessories as:
                                  Apron : Rs. 270
                                  Lighter : Rs. 145
                                  additional charge for filled cylinder : Rs. 362

                                  which are optional accessories. They forced these products with a normal product receipt of their own(Not the Indane one). Also the installation charge they have taken is not worth as they did not come to the house for installation. They too force the people to take the hotplate from their stall.
                                  Please help
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  INDANE GAS LPG DOMESTIC — OVERCHARGING AT THE TIME OF BOOKING NEW CONNECTION

                                  Dear Sir,

                                  We have booked one new connection on 11.01.2008 for which we are charged Rs. 3100/- but receipt is given for Rs. in total 1251/-( 850+ 100 + 301=1251) including cylinder, 01 regulator and LPG gas charg.
                                  Consumer NO. is 757 and our distributor for area is Prakash Gas Service Telibandha Raipur. code is 142348

                                  I request you to get my money back which is taken extra from actuals.

                                  please take necessary action immediately .

                                  Regards

                                  Sunil Kumar
                                  [protected]
                                  At Baruipur. south 24 pargonas, west bengal. They forced to take oven, appron, lighter etc. and told us 'if you want on time service, you should pay Rs.50/- extra
                                  respected sir
                                  Abhinab gas agency's nagla rambal agra -6 dealer shows excuses in booking the new connection and says statement that they are not ordered from above to give new connection of lpg

                                  they also says that govt. has banned the new connection till today dated 10/12/2008
                                  respected sir
                                  with offecne of you work i would like to say that please raise strict steps towards abhinab gas agency nagla rambal agrathey were showing very misbehabiour in booking the new gas connection and say that lpg department and govt has banned the gas connection please do some strict towards this agency as it is a also misguide the citizens
                                  I have taken a connection for Indane today from M/s. Chirantani Gas Agency, Bangur Avenue, Kolkata. They have forced to take all the accessories from their shop with a high price( compare with market price and we had an gas oven). Is it really, if anyone takes a new connection has to take all the accessories? Is Indian Oil Co. Ltd will take any step against the dealership? My consumer Id is 28108
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                                    tarkeshwar sharma
                                    from Nanpara, Uttar Pradesh
                                    Nov 21, 2008
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                                    dear sir,
                                    iam book my refill in madhupur indane gas on 3-11-08 my my mi no is 1967 & my grand father mi no is 0014 in madhupur indane gas faizabad my booking no is 269/3-11-08&270/3-11-08
                                    his sales agent mr.arvind verma & sher bhadur daley tell me your cylinder suply tomarrow but till 21-11-08 iam not recived gas his hocker black cylender in my colony everyday Rs 500/- pl. take action on agency for proper suply of gas.
                                    Thanking you.
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