Indian Oil Corporation [IOC] Complaints & Reviews

30/11/2008
Dear Sir,

I have booked a gas cylindeer on 23rd of October 2008, but I have not received my filled cylinder till todate(39days already over). Not only that, the dealer is behaving very badly manner, yesterday I gone to the dealer's office on that time one of the staff said that you can complaint we have no problem and the filled cylinder will deliver after one week only.

This is bring your kind notice that this is very ashamed from your side.


If you have a principle please help me and take the action immediately.

consumer no : 30986

Distributr's code D0 53510
Distributr's name : Ajoy Gas Agencies, Indane distributors, 38/1800A, Saikripa, Gandhi Nagar, Kadavanthra, Kochi-20
TIN:[protected] CST.0718C008660

I'm Thiruppathi from (Alanganallur-Edayappatti ) Madurai, Tamilnadu. Our gas customer no - 13638.

For many days the service of the Indane is very poor and as a Consumer we are suffering.
Dear Sir,
Last week, we have received only information for gas cylinder comes from madurai - pudure agency office and alloted for above customer no, but we heared in mobile phone every one and half month(1 1/2) loadman says and calls to few customers comes to all on his own area, distance between from house to loadman says area - 15 kilomtrs, really we have no two wheeler vechicle suppose urgency we borrowing bycychle or two wheeler got from friend cirucle, then after going to arrive that place, but loadman saids very cooly cylinder's finished, So after one week later we comes to your area.This probelom everymonth doing here... what can we do ?.. we are think they are sold black sale. we don't know anythink about it.
why ? to submitt this complaint, because my mother operations two eyes.. she can't work nature stove and my father can't walk to anywhere? i am also staying outside.. ..
That's why submitted this complaint to you.
Sorry for the trouble!!
I hope till onwards do the needful help and co-operation to us and all people.
Pls don't mind above it ...
Thanking you,
BY,
K.T. Edayappatti.

The owner of GOLDEN GAS in Palam Vihar is a guy called Chadha. He comes to the office only at 2 pm, so thereis no way to contact him before that. His mobile phone No is a closely guarded secret. If you meet him, you will be forgiven if you mistake him for a truck driver. He has evidently missed his vocation - from his vocabulary and his behaviour, it is obvious that he would have done well behind the wheel.

I have two gas connections - 8141 and 8142. The second one was given to me as a special case when I was at the National Defence College in 1994. Last week I received a letter from the agency accusing me of having multiple connections in different names. The letter bore no date and was unsigned. What was worse, the address on the envelope read VK Gupta, instead of VK Singh. The letter warned : "If you do not surrender the connection your supply will be totally stopped and action will be taken against you as per the Gas Control Order. The Company/Distributor shall ahve no option except to intitiate legal action gainst you & you will be responsible for the same.'

I tried to tell him that the second connection was not obtained by me surreptiously. It was given to me by Indian Oil. I have since been transferred to 5-6 stations and used the connection at all my postings. He was welcome to confirm this from Indian Oil. Of course, if it they decided to withdraw it, i would have no hesitation in surrendering it.

What i object to is the rude behaviour of the manager. He is uncouth, unkempt and rude. The fact that there are 250 complanits against him on this site was news to me. Why must we suffer such people?

When I initially moved here in 2004, I found his cylinders were underweight by 5-6 Kgs. When I threatend to report the matter, things improved. But the practice continues. I am sure many others will vouch for this.

Maj Gen VK Singh
G-31, Palam Vihar
Gurgaon

DEAR SIR,
I AM WORKING IN B.S.N.L KODAVASAL Xge AND Having a GAS Connection (consumer no: 07970) in NATHAN INDANE GAS AGENCY, NO.59, EAST STREET, VALANGAIMAN, PIN-612804, THANJAVUR(dt), TAMILNADU.I Booked a cylinder through telephone(to[protected] on 18/11/2008 10:30 hrs, and was informed by the gas agency, the cylinder will be delivered within a week time. But the cylinder is not delivered till now (29/11/2008, 20:00).Later i come to know my neighbour got the cylinder (consumer no: 2406)through door delivery on 28/11/2008, 11:00hrs by the same agency which is booked on 23/11/2008, 10:00hrs.I Personnaly contact the nathan gas agency thro phone and ask, "i am waiting for the past 11 days but my neighbour got it within five days from the date of booking".They DONT give any explanation about this fraud activity.This is not the first time. More frequently i suffered by this nathan gas agency by the same kind of activity. They should be punished for this ugly activity otherwise the sufferer will be the puplic.convey the remedy.

we had booked our gas from our indane gas dealer from our kadirenhalli, bangalore dealer, shreyes agencies, every time they are taking to delivar the cylinders more then 15 days, even the delivar date in the bill will be 15 days back dated, please look into this dealer, if no action is taken we will be forced to go to consumer forum

i am consummer of indane having my customer no. 2086 with M/S SECULAR GAS SERVICE, SECTOR:11, Panchkula, code[protected].Tel.[protected], 2585676.As per norms i have to book my refil after 21 days of receiving the filled refil and supply is to be insured by the gas agency in 2-3days. But in these days the gas agency is taking 15days to supply the refil after 21days booking viz i am getting the refil after 36 days.Inspite of double
cylinder connection, i am facing the problem of shortage of cooking gas. Please look in to matter.Thanks.

I am Amit agarwal i am a customer is ak indian gas service district hardoi cus. no. is AK-843 i am pick up the gas is dated[protected] and i am complent is gas leackeg is dated[protected] but no Resposnce give me there are no any complent ragister & he told ho jaye gi abhi koi hai nahi time lage ga

What mean ho jaye ga gas is leakeg .

Dear Sir,
I received a new lpg connection conformation latter from I.O.C.L via sridharpur co-operative bank ltd( a dealer of iocl/lpg) in my name before a month ago. But They (sridharpur co-operative bank ltd) are doing many kinds of rough behaviour with me and refused to give me the connection.

Please give me suggestion and help me to get the connection as soon as possible.

phone no of Sridharpur Co-operative Bank ltd
manager[protected], chairman- [protected], office[protected]

i am waiting for your kind reply.

I m a consumer of Indane gas. My consumer no is K16094 & the agency Name is Kasna Gas agency, Greater Noida. I had booked for a cylinder (online booking ref no 4, at 8:46pm on 14 Nov 2008) but till now it is not Delivered at my home. Also their phone is impossible to get....

Dear Sir,
This is regarding to that i had booked my cylender in Indain Gas-Agency Name-M/s Vikram Krishna Gas Agency, B-1, Govind Marg Sethi Colony, Jaipur Code No.[protected].
My Gas Connection No. is 007642, and i had booked my cylender on 14th Nov08 and booking no is 3151.
Sir they had nod deliver us cylender still
So please do the needfull
Regards
Rajeev Sharma
[protected]

Hi iam a regular customer of IOCL i alway fill petrol in the same bunk and the same pump(Gun) every time when i visit to Anjanadri Enterprised 7th cross Chamraj pet bangalore near ramamandira close to TR Mill. I have complained about the services to the Owner of the bunk to Mr.Prasanna that there guys are cheating while they fill the petrol and once i had an argument that according to the Manufacturer of my car (Hyundai Santro) the Tank capacity of the car is 35ltrs but when i had an argument with Mr.Prasanna he said we never cheat to our customers and he messured the petrol in front of me using 5lts messuring can and i asked him to change the gun becose the stopper was not working properly, after that till today it was alright but when i filled the tank on 25th nov 08( Today) the tank is not filled even after 36.12ltrs of petol was already filled accroding to the reding meter
but befor this when ever i have filled the petrol the tank use to full for 31.11to max 31.50ltrs before filling the petrol the cheasher Mr.Chanappa asked me weather i give cash or Card when i said card, he said the swaiping meachin is not working when i argued that always i fill the petrol here only and the card is accepted he said ill try with the other mechain.

the details of prevaious bill are here

1) Bill no 43479 Dated 22ndOct 08 card ROC no 8376 Filled 31.11ltrs
2) Bill no 69355 Dated 30th Oct 08 Card ROC no 8757 Filled 33 .93ltrs
3)Bill no 69937 Dated 5th Nov 08 Card ROC No 9010 Filled 31.42ltrs
4) Bill no 71917 Dated 14th Nov 08 Cad Ref no 9370 Filled 31.80 Ltrs
5) Bill no 47768 Dated 25th Nov 08 Card ROC no 300024 Filled 36.89 ltrs


Befor i have also filled the car at Mysore Sree mahaganapathi services station JLB Road next to Advaith Hyundai
Bill no 1140 Dated 18th Oct 08 Card ROC No 023593 Filled 31.05ltrs

To Indian Oil Coropration People pls Check the Bunk properly .

Regards

Sampath Kumar

We had 2 gas connections(both DBC) one in my name and second in the name of my father but since ours is a joint family comprising of my parents along with me and my brotheralongwith our wives and children, the gas company has disconnected one connection saying that there is only one Ration card.
I have applied for a fresh ration card for my self and my family-will i get back my connection or not as per rules?

Hi,
I have registered double cylinder under my mother name at Chirantani Gas Agency 3 Bangur Avenue Block- c- Kolkata . I have booked my cylinder on 24-Oct-2008 and they confirmed filled cylinder will be given in 3 days. But today 24-Nov-2008 I didnt receive the saame. Everyday I call them and they keep on saying that the cylinder will be reached by tomorrow and the reception/answer given by person is equally bad as their services..
Consumer No. 27107
Customer Name : Bulu Banerjee

Please do the needful.

Thanks
Saurabh Banerjee
[protected]

Below are the particulars of my email which I had written to Indian Oil company and also various government authorities, but my complaint was apart from unheard not even acknowleged.


[protected]@indianoil.co.in
cc


[protected]@hotmail.com,
uc.[protected]@nic.in,
[protected]@gmail.com,
sec.[protected]@nic.in
date Nov 18, 2008 10:49 PM
subject Complaint again Retail outlet of Petrol Pump at Patparganj, Delhi-110091.
mailed-by sify.com


Dear Sir,

There is a petrol pump located at Patparganj, Delhi-110091 of your company i.e., Indian Oil Corporation.

This petrol filling station have recruited those fools and uncultured petrol filler boys who fill petrol at this retail outlet. They not only talk in a nonsense manner but also the Manager of the outlet is giving them hand over their heads "do whatever you want to do for making extra easy money by hook or crook from customers who visit for filling petrol/ diesel - not-filling the petrol as paid by us". They are also selling petrol / diesel on their own way : like most of the sub-pumps for filling the petrol are left with free but they do not allow anyone to fill from a vacant pump rather they force to fill from only one pump, our main compulsion is as there is no other petrol pump nearby when coming way to office to Parliament of India.

OK. If there is any other petrol pump available but is this the way of doing their businesses, by way of harrassing common people?

Also there is no basic facilities available like filling of air to bikes/ cars etc. Also the staff posted there misbehave like they are very big goondas/ badmaas, and we cannot do anything to them. They are functioning in this way whenever I visited to their petrol pump as there is no other alternative available with me.

You are, therefore, requested to forward the complaint to the respective department of your company, and take immediate stern action against this petrol pump so that the further harrassment to us could be avoided.

With best regards,

(Manoj Negi)
R/o Brothers Appartment
Patparganj, I.P. Extension,
Delhi-110091

Dear Sir,

I V.BASKARRAJAN registered for New Gas connection with Indane with M/s ERODE GAS AGENCIES., INDANE COMPLEX, 143 SAMPATH NAGAR, ERODE VIDE THEIR REGISTRATION NO : [protected] dated 10.2008 and been informed that I will get letter within 10 days times but so far I have not received any alotment letter.

I request you to do the needful at your end to let me know the status to proceed further.

Pleae let me know phone no if any to contact the concerned person.

With Regards.

V.BASKARRAJAN.
12/1, SECOND STREET,
VNM CHINNA GOUNDER NAGAR,
MANICKAMPALAYAM,
ERODE - 638 004.
TAMILNADU
INDIA
PHONE :[protected]

Dear Sir,

I registered with M/s ERODE GAS AGENCIES., INDANE COMPLEX, 143 SAMPATH NAGAR, ERODE ERODE, TAMILNADU for asking new connection of INDANE GAS on 18.10.2008 VIDE REGN NO: [protected] and I have been informed that will get allotment in 10 days time but so far till today 24.11.2008 I have not received any allotment through any letter.

Kindly check the status and let me know the details when I can get the connection.

I sincerely expecting your Immediate reply in this regard.

Please let me know any Phone no to followup purpose.

With Regards.

V.Baskarrajan.

My consumer ID is 12260, agency- SABHA INDANE GAS AGENCIES, MADUVINKARAI, GUINDY, Chennai-32.
I wish to inform with pain that I am receiving the cylinder with a a gap of more than 45 days by making a lot of phone call, personal visits. A lot of illegal activities are going on.I would like to know the vigilance number.
My cell No; [protected]
office[protected]
Home[protected]
Office Address;
Asst.Engineer(Electrical)
Airports Authority of India
Chennai Airport
Chennai -27

To whomsover it may concern,

This is to bring to your notice that the Indane gas agency - KK enterprises at HSR layout Bangalore has very bad customer service & the proprietor has a very callous & irresponsible behavior towards customers. In fact, in the last 1 year that I have been a customer in this agency, I have had to go myself and get the gas cylinder myself except in one case. The agency is not reachable most...

I went to my nearest dealer (Saptasikha Indane) of Indane LPG to have a new LPG connection for my home. They charged me a total sum of Rs 4222.75. But whatever i have understood and known till now the total cost must limit within Rs. 3600.
I got a letter in the middle of October from Indane where the detail of cost was stated as
Security deposite(cylinder) : Rs. 1250.00 Per Cylinder which is refundable
Security deposite(Regulator) : Rs. 150.00 Per Cylinder which is refundable too
Installation charge : Rs. 150.00
Suraksha hose : Rs. 200.00
Customer card : Rs. 25.00
[protected][protected][protected]--------
Total Rs. 1775.00

They have taken all the above mentioned charges along with an additional charge of Rs 1650.00 for an Avita Hot plate.
the problem is that they have forced me to take the other accessories as:
Apron : Rs. 270
Lighter : Rs. 145
additional charge for filled cylinder : Rs. 362

which are optional accessories. They forced these products with a normal product receipt of their own(Not the Indane one). Also the installation charge they have taken is not worth as they did not come to the house for installation. They too force the people to take the hotplate from their stall.
Please help

dear sir,
iam book my refill in madhupur indane gas on 3-11-08 my my mi no is 1967 & my grand father mi no is 0014 in madhupur indane gas faizabad my booking no is 269/3-11-08&270/3-11-08
his sales agent mr.arvind verma & sher bhadur daley tell me your cylinder suply tomarrow but till 21-11-08 iam not recived gas his hocker black cylender in my colony everyday Rs 500/- pl. take action on agency for proper suply of gas.
Thanking you.