[Resolved] Indian Railways Tatkal Reservation — Possible fraud in booking | |
I have successfully booked online thru internet & travelled on Tatkal booking several times. But, after the introduction of 2 days Tatkal, it is impossible to get a booking online. Even if I am online, it doesnot accept until 08.00 AM. But, the moment it opens, the system stops working & comes back after 5-10 mins. only. By this time, all the tatkal quota is full. The change intrduced by the new Railway minister in her budget is just for the change, it is neither benefitting genuine tatkal travellers. Also, I suspect, there is a fraud being done by agents. Otherwise, it is impossible that all the tatkal tickets can go offline within 1-2 mins. Indian Railways Software/Commercial people, I request you to investigate. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 29 Comments | |
Comments
So true! It is a fraud and nothing can be done about it. Jai Ho!
Indian Railways - online booking — Potential fraud in online booking facility
Today, all Tatkal tickets across all classes on Hyderabad-Bangalore route for 3-Jan-2010 vanished by 8:15 itself. One may be tempted to dismiss this as a case of sour grapes, but what is to be noted is that none of the websites (irctc, yatra, cleartrip) were able to proceed beyond accepting the source & destination stations for me - and I have a 512 kbps broadband.At 8:15 they started showing availability and by that time already waitlist of 100+ started showing. How is that possible?
I strongly suspect illegal collusion between people in charge of the online booking facility and some travel agent(s) whereby the facility will be withheld for a few minutes for the common man while agent(s) with specific IPs can make merry. Request immediate investigation into this issue.
Indian Railways — Taking 2 forms from Travel Agency Agents at 8AM
When a normal person goes to any Railway Station in Pune, there they can find so many Travel Agency Agents at Ticket Booking Counters with many reservation forms in the hand.If it is after 8:30 AM, that is somewhat ok. But in Tatkal Time (Morning 8AM - 8:30 AM), at some counters, some of Ticket booking clerks accept two or three forms from the Agents. I don't know how they accept more than one at that peak time. So that remaining people do not get the Tatkal Tickets.
If anybody asks those clerks regarding accepting multiple forms, those clerks get angry and they stop doing booking the tickets and go away from the system at that peak moment of Tatkal booking time. I have faced an issue regarding this with a woman clerk at KHADAKI station, Pune on 10th March'2010. If this happens, how do the normal people get the Tatkal Tickets?
To get the Tatkal Ticket at reservation counters, everybody needs to go the railway station around 4 AM. So many people are coming at 4 AM also. Still because of those agents with multiple forms, normal people are not able get the tickets.
The number of agents is being increased day by day and they occupy all the first places. If some agents are there in the Queue, some other agents come into the Queue. If anybody asks "Why are you joining the queue when you don't stand in the Queue?", they say cock and bull stories like "I slept in the station only, I went for tea/smoke. So I stand in the Queue."
Every normal passenger is facing these kinds of problems now days. Please take proper action to control the agents and clerks giving and accepting multiple forms.
It's a scam run by Indian Railway...Indian government has no morale... Official said Tatkal booking will be opened before 2 days... I kept my eye on net and was following the number of seats... It was Available-30...and could not book due to restrictions of two days... Fine... All of the sudden, Available has become-005 just three days before... Where was all the Tatkal tickets gone? What about restriction of two days... Isn't it some kind of scam? Jai India and Jai Indian Raiways...Keep up your scam...
Truly,
Frustrated Indian.
Truly,
Frustrated Indian.
Reg Tatkal Booking of Railway Tickets
I have successfully booked online thru internet & travelled on Tatkal booking several times.
But, after the introduction of 2 days Tatkal, it is impossible to get a booking online. Even if I am online, it doesnot accept until 08.00 AM. But, the moment it opens, the system stops working & comes back after 5-10 mins. only. By this time, all the tatkal quota is full.
The change intrduced by the new Railway minister in her budget is just for the change, it is neither benefitting genuine tatkal travellers.
Also, I suspect, there is a fraud being done by agents. Otherwise, it is impossible that all the tatkal tickets can go offline within 1-2 mins.
Indian Railways Software/Commercial people, I request you to investigate.
Ye mere desh ki mitti hey...or mujhe isi mein hi palna or bara hona hey...vande mataram...!
I have successfully booked online thru internet & travelled on Tatkal booking several times.
But, after the introduction of 2 days Tatkal, it is impossible to get a booking online. Even if I am online, it doesnot accept until 08.00 AM. But, the moment it opens, the system stops working & comes back after 5-10 mins. only. By this time, all the tatkal quota is full.
The change intrduced by the new Railway minister in her budget is just for the change, it is neither benefitting genuine tatkal travellers.
Also, I suspect, there is a fraud being done by agents. Otherwise, it is impossible that all the tatkal tickets can go offline within 1-2 mins.
Indian Railways Software/Commercial people, I request you to investigate.
Ye mere desh ki mitti hey...or mujhe isi mein hi palna or bara hona hey...vande mataram...!
1) TATKAL RESERVATION
TATKAL RESERVATION IS ALMOST IMPOSSIBLE TO MAKE BY TRAVELLING PASSENGERS / PUBLIC ON INTERNET FROM 8 A.M. (7.55 AM. ITSEL[censored]) FOR ALMOST 45 MINS. to 1 HOUR. IRCTC WEBSITE JUST DOES NOT OPEN / BECOMES EXTREMELY SLOW / TIMED OUT / ‘THIS PAGE CAN NOT BE OPENED’ etc. AND IF, BY CHANCE IT OPENS & WE ARE ABLE TO LOGIN, AND BY THE TIME WE CAN GO THROUGH SERIES OF STEPS / WEB PAGES, ALL TATKAL SEATS ARE GONE (IN LESS THAN 5 MINTUES ITSELF)!!!
AT THE SAME TIME, AMAZINGLY, MANY RAILWAY AGENTS ARE VERY MUCH ABLE TO MAKE TATKAL BOOKINGS DURING THE SAME TIME THROUGH THE NET! HOW COME THEY HAVE A SPECIAL PRIVILEGE IN THEIR FAVOR? SO, IT SEEMS, THE AGENTS’ LINK WORKS WONDERFULLY WELL & THAT OF PASSENGERS, WHO MAKE THEIR OWN BOOKINGS, SEEM TO BE MADE DELIBERATELY SLOW TO FACILITATE THE AGENTS TO BOOK THE TATKAL SEATS OR WHAT???!!!
AT RAILWAY BOOKING COUNTERS ALSO, BY THE TIME OUR TURN COMES, TATKAL SEATS ARE ALL GONE!
5 DAYS TATKAL BOOKING EARLIER (THOUGH NOT THE BEST) WAS FAR BETTER THAN 2 DAYS OF TATKAL BOOKING. NOW, THOUSANDS OF PASSENGERS GET STRANDED WITHOUT BEING ABLE TO MAKE ANY KIND OF TATKAL BOOKING (TATKAL WAIT LIST IS WORSE / MEANINGLESS THAN GENERAL WAITLIST ) WITH NO ALTERNATIVE POSSIBILITIES OF TRAVELING AS BUSES TO SHORTER DISTANCES ARE ALSO FULL DURING WEEKENDS / HOLIDAYS / PEAK SEASONS.
TATKAL HAS BECOME NEARLY IMPOSSIBLE TO GET ON OUR OWN!
BARE MINIMUM, ON A WAR FOOTING, & IN THE MOST TATKAL MANNER, IT IS EXTREMELY NECESSARY TO MAKE TATKAL BACK TO 5 DAYS FOR THE TIME BEING.
BUT FOR MOST OPTIMUM REVAMPING, and for the BEST SOLUTION / OPTIONS FOR TATKAL WOULD BE as follows:
TO MAKE TATKAL into 4 DIFFERENT CATEGORIES AS:
8 DAYS IN ADVANCE (RS. 50 EXTRA & 10% OF TOTAL RESERVED SEATS), 5 DAYS IN ADVANCE (RS. 75 EXTRA & 10% OF TOTAL RESERVED SEATS), 3 DAYS IN ADVANCE (RS. 100 EXTRA & 10% OF TOTAL RESERVED SEATS), AND LAST DAY UNTIL CHART PREPARATIONS, RS. 150 EXTRA (5% OF TOTAL RESERVED SEATS).
<<<CHART SHOULD BE PREPARED MINIMUM 12 HOURS IN ADVANCE (AS EXPLAINED BELOW)>>>
SO TOTAL ABOUT 25 to 35% OF ALL RESERVED SEATS CAN BE UNDER TATKAL SCHEME AS ABOVE TO MAKE LIFE EASY FOR TRAVELLERS.
IT WILL ALSO BE ADDTITIONAL REVENUE FOR RAILWAYS.
2) RESERVATION CHART PREPARATION
CHARTS ARE NOW PREPARED BARELY 1.5 TO 2 HOURS BEFORE TRAIN DEAPRTURE IN MANY CITIES. THIS IS EXTREMELY ANNOYING, causing ENOURMOUS PROBLEMS TO RAC / WAITLISTED PASSENGERS! They are in suspense about their fate of traveling.
CHARTS FOR ALL TRAINS SHOULD BE PREPARED AT LEAST 12 HOURS BEFORE DEAPRTURE.
PEOPLE HAVE TO PLAN SEVERAL THINGS IF THEY ARE TRAVELING (OR NOT)!
IN MANY CITIES, PASSENGERS HAVE TO TRAVEL 1-2 HOURS TO REACH STATIONS. HOW CAN THEY WHEN THE CHARTS ARE PREAPARED ONLY 2 HOURS BEFORE TRAIN?! SO, THEY HAVE TO KNOW WHETHER THEIR WAIT LIST / RAC IS CONFIRMED or NOT! AND MANY OTHER ISSUES / PLANS NEED TO BE MADE!
ALSO, MANY PEOPLE TAKE HOME FOOD (CAN'T COMPEL THEM TO CONSUME TRAIN FOOD), AND NEED PREPARATION TIME.
THESE CHANGES ARE NEEDED with IMMEDIATE EFFECT, as the 2-day TATKAL SCHEME is A MISERY & GIVES ENORMOUS PROBLEMS TO TRAVELERS.
WE HOPE DEEPER & ELABORATE THINKING FROM THE PASSENGERS' VIEWPOINT & PLIGHT WOULD BE BORNE SUPREME BY BOTH INDIAN RAILWAYS & IRCTC AND ABOVE CHANGES WOULD BE INCOROPORATED WITH IMMEDIATE EFFECT, WHICH SHOUD HAVE BEEN DONE LONG TIME AGO!
THERE ARE MANY OTHER INNOVATIVE & PRM (PASSENGER RELATIONSHIP MANAGEMENT) ISSUES, WHICH WE CAN CONTRIBUTE IF THERE ARE ANY SERIOUS LISTENERS & IMPLEMENTERS IN THE RAILWAYS!
TATKAL RESERVATION IS ALMOST IMPOSSIBLE TO MAKE BY TRAVELLING PASSENGERS / PUBLIC ON INTERNET FROM 8 A.M. (7.55 AM. ITSEL[censored]) FOR ALMOST 45 MINS. to 1 HOUR. IRCTC WEBSITE JUST DOES NOT OPEN / BECOMES EXTREMELY SLOW / TIMED OUT / ‘THIS PAGE CAN NOT BE OPENED’ etc. AND IF, BY CHANCE IT OPENS & WE ARE ABLE TO LOGIN, AND BY THE TIME WE CAN GO THROUGH SERIES OF STEPS / WEB PAGES, ALL TATKAL SEATS ARE GONE (IN LESS THAN 5 MINTUES ITSELF)!!!
AT THE SAME TIME, AMAZINGLY, MANY RAILWAY AGENTS ARE VERY MUCH ABLE TO MAKE TATKAL BOOKINGS DURING THE SAME TIME THROUGH THE NET! HOW COME THEY HAVE A SPECIAL PRIVILEGE IN THEIR FAVOR? SO, IT SEEMS, THE AGENTS’ LINK WORKS WONDERFULLY WELL & THAT OF PASSENGERS, WHO MAKE THEIR OWN BOOKINGS, SEEM TO BE MADE DELIBERATELY SLOW TO FACILITATE THE AGENTS TO BOOK THE TATKAL SEATS OR WHAT???!!!
AT RAILWAY BOOKING COUNTERS ALSO, BY THE TIME OUR TURN COMES, TATKAL SEATS ARE ALL GONE!
5 DAYS TATKAL BOOKING EARLIER (THOUGH NOT THE BEST) WAS FAR BETTER THAN 2 DAYS OF TATKAL BOOKING. NOW, THOUSANDS OF PASSENGERS GET STRANDED WITHOUT BEING ABLE TO MAKE ANY KIND OF TATKAL BOOKING (TATKAL WAIT LIST IS WORSE / MEANINGLESS THAN GENERAL WAITLIST ) WITH NO ALTERNATIVE POSSIBILITIES OF TRAVELING AS BUSES TO SHORTER DISTANCES ARE ALSO FULL DURING WEEKENDS / HOLIDAYS / PEAK SEASONS.
TATKAL HAS BECOME NEARLY IMPOSSIBLE TO GET ON OUR OWN!
BARE MINIMUM, ON A WAR FOOTING, & IN THE MOST TATKAL MANNER, IT IS EXTREMELY NECESSARY TO MAKE TATKAL BACK TO 5 DAYS FOR THE TIME BEING.
BUT FOR MOST OPTIMUM REVAMPING, and for the BEST SOLUTION / OPTIONS FOR TATKAL WOULD BE as follows:
TO MAKE TATKAL into 4 DIFFERENT CATEGORIES AS:
8 DAYS IN ADVANCE (RS. 50 EXTRA & 10% OF TOTAL RESERVED SEATS), 5 DAYS IN ADVANCE (RS. 75 EXTRA & 10% OF TOTAL RESERVED SEATS), 3 DAYS IN ADVANCE (RS. 100 EXTRA & 10% OF TOTAL RESERVED SEATS), AND LAST DAY UNTIL CHART PREPARATIONS, RS. 150 EXTRA (5% OF TOTAL RESERVED SEATS).
<<<CHART SHOULD BE PREPARED MINIMUM 12 HOURS IN ADVANCE (AS EXPLAINED BELOW)>>>
SO TOTAL ABOUT 25 to 35% OF ALL RESERVED SEATS CAN BE UNDER TATKAL SCHEME AS ABOVE TO MAKE LIFE EASY FOR TRAVELLERS.
IT WILL ALSO BE ADDTITIONAL REVENUE FOR RAILWAYS.
2) RESERVATION CHART PREPARATION
CHARTS ARE NOW PREPARED BARELY 1.5 TO 2 HOURS BEFORE TRAIN DEAPRTURE IN MANY CITIES. THIS IS EXTREMELY ANNOYING, causing ENOURMOUS PROBLEMS TO RAC / WAITLISTED PASSENGERS! They are in suspense about their fate of traveling.
CHARTS FOR ALL TRAINS SHOULD BE PREPARED AT LEAST 12 HOURS BEFORE DEAPRTURE.
PEOPLE HAVE TO PLAN SEVERAL THINGS IF THEY ARE TRAVELING (OR NOT)!
IN MANY CITIES, PASSENGERS HAVE TO TRAVEL 1-2 HOURS TO REACH STATIONS. HOW CAN THEY WHEN THE CHARTS ARE PREAPARED ONLY 2 HOURS BEFORE TRAIN?! SO, THEY HAVE TO KNOW WHETHER THEIR WAIT LIST / RAC IS CONFIRMED or NOT! AND MANY OTHER ISSUES / PLANS NEED TO BE MADE!
ALSO, MANY PEOPLE TAKE HOME FOOD (CAN'T COMPEL THEM TO CONSUME TRAIN FOOD), AND NEED PREPARATION TIME.
THESE CHANGES ARE NEEDED with IMMEDIATE EFFECT, as the 2-day TATKAL SCHEME is A MISERY & GIVES ENORMOUS PROBLEMS TO TRAVELERS.
WE HOPE DEEPER & ELABORATE THINKING FROM THE PASSENGERS' VIEWPOINT & PLIGHT WOULD BE BORNE SUPREME BY BOTH INDIAN RAILWAYS & IRCTC AND ABOVE CHANGES WOULD BE INCOROPORATED WITH IMMEDIATE EFFECT, WHICH SHOUD HAVE BEEN DONE LONG TIME AGO!
THERE ARE MANY OTHER INNOVATIVE & PRM (PASSENGER RELATIONSHIP MANAGEMENT) ISSUES, WHICH WE CAN CONTRIBUTE IF THERE ARE ANY SERIOUS LISTENERS & IMPLEMENTERS IN THE RAILWAYS!
Yes. There must me something fishy going on without the lnowledge of the Railway officials.We are able to log on to IRCTC website throughout the day except for an hour every day at 8 am in the morning.How this can happen particularly when TATKAL booling starts. It is only to help corruption and nothing else.Who is responsible for this.Is somebody in the Railway department using some technique to block the website at 8 am every day?
Who will investigate?Whether the Vigilance department of Railways aware of this problem and if so what is the action taken by them? Public need a convincing answer or the Tatkal booking should be possible throughout the day as is available in respect of general bookings-online atleast a week in advance.Otherwise, for genuine trave;llers TATKAL booking is a mere useless scheme.Providing information of ID at the time of booking should be re-introduced to prevent Agents from booking all the tickets everyday at 8 am.
Who will investigate?Whether the Vigilance department of Railways aware of this problem and if so what is the action taken by them? Public need a convincing answer or the Tatkal booking should be possible throughout the day as is available in respect of general bookings-online atleast a week in advance.Otherwise, for genuine trave;llers TATKAL booking is a mere useless scheme.Providing information of ID at the time of booking should be re-introduced to prevent Agents from booking all the tickets everyday at 8 am.
I would suggest railways to make it mandatory to carry ID Proof for each passenger whom the ticket is assigned to, even for the counter tickets as well. this way the agents will not be able to book tickets with anonymous names and they wont have any option to book tickets without the proper customer details.
i hope this is implemented.
i hope this is implemented.
Dear Friends,
There was a time when people used to say it proudly that we are Indians...Those days are no more left. Since here everyone has engaged herself or himself in order to collect printed papers marked with the pic of Mahatma Gandhiji.
Few of them(9.14% of entire population) have collected the same in such a large number, if they want, they can exchange the same in order to avail all kind of facilities for their entire life by simply sitting idle. (These personalities have their own private vehicles to commute from one state to another rather countries.)
Category: Non Railway users.
Few of them(15.85% of entire population) just thinking to collect the papers in order to catter their hunger on a daily basis. (These personalities never think about commuting for long distance rather they want to live & die in the same place where they born & brought up.)
Category: Rare Railway users.
Few of them(75.01% of entire population) simply spent 70% of their life in commuting. For higher studies, to avail good job oppurtunities, to find out the good life partner, to attend family functions, to meet friends & family members, to avail good living standard, for taking care of parental properties, in attending condolense, for health treatment, for attending official meetings & ofcourse to collect printed papers as well. (These personalities are 95% dependent on Public transportation & railway is one of them.)
Category: Frequent Railway users.
By using the advancement of new technology(Internet Reservation) Railway Employees, (who are desperately waiting for the oppurtunity to adopt the short cut for collecting printed papers in bulk) have added new flavour into the behavior of Frequent Railway Users & converted them to Frustated Railway Users.
So guys if you want to live your remaining life with the flavour of Happy Railway Users, kindly show your violence which is hiding behind your silence & lets gather to let them know that even we can also use the technology(Mass Media), to add the flavour of "Ex + Railway Employees".
Thanks for your time.
Regards
ABCDEFGHIJKLMNOPQRSTUVWXYZ.
There was a time when people used to say it proudly that we are Indians...Those days are no more left. Since here everyone has engaged herself or himself in order to collect printed papers marked with the pic of Mahatma Gandhiji.
Few of them(9.14% of entire population) have collected the same in such a large number, if they want, they can exchange the same in order to avail all kind of facilities for their entire life by simply sitting idle. (These personalities have their own private vehicles to commute from one state to another rather countries.)
Category: Non Railway users.
Few of them(15.85% of entire population) just thinking to collect the papers in order to catter their hunger on a daily basis. (These personalities never think about commuting for long distance rather they want to live & die in the same place where they born & brought up.)
Category: Rare Railway users.
Few of them(75.01% of entire population) simply spent 70% of their life in commuting. For higher studies, to avail good job oppurtunities, to find out the good life partner, to attend family functions, to meet friends & family members, to avail good living standard, for taking care of parental properties, in attending condolense, for health treatment, for attending official meetings & ofcourse to collect printed papers as well. (These personalities are 95% dependent on Public transportation & railway is one of them.)
Category: Frequent Railway users.
By using the advancement of new technology(Internet Reservation) Railway Employees, (who are desperately waiting for the oppurtunity to adopt the short cut for collecting printed papers in bulk) have added new flavour into the behavior of Frequent Railway Users & converted them to Frustated Railway Users.
So guys if you want to live your remaining life with the flavour of Happy Railway Users, kindly show your violence which is hiding behind your silence & lets gather to let them know that even we can also use the technology(Mass Media), to add the flavour of "Ex + Railway Employees".
Thanks for your time.
Regards
ABCDEFGHIJKLMNOPQRSTUVWXYZ.
This is our India on which we feel proud .We should feel shame on our infrastructure that we cant even provide a basic things to people.whether its lalu or momta it doesnt matter they all work for money.if they dont have enough train they should talk o big banners in this country like private airplanes.Shame on momta banerjee and railway.
Do we know why we have so manu issues in railways becasue its for common people..big shots of this contry travel in airplane or i[censored]nfortuately they have to travel in train they have there special train...Cant say more apart from i dont feell pround to be an indian...it just alike poor man cant feel proud on him self what he has..He oviously need to grow more to feel proud on him self.
Thanks
Manjit Yadav
Do we know why we have so manu issues in railways becasue its for common people..big shots of this contry travel in airplane or i[censored]nfortuately they have to travel in train they have there special train...Cant say more apart from i dont feell pround to be an indian...it just alike poor man cant feel proud on him self what he has..He oviously need to grow more to feel proud on him self.
Thanks
Manjit Yadav
I strong believe that there is some fraud/scam going on in TATKAL reservation.
I needed to travel from bangalore to delhi (dep: 19th june arr: 21st june).
There were 3 trains available... karnataka express, sampark kranti & rajdhani, of which RAJDHANI had more number of seats (3A) for tatkal reservations (96) compared to others.
Hence, i went to a local travel agent in bangalore on 16th june and made the full payments in advance (Rs.2400), as i was sure getting a ticket by online reservation on 17th june 8am myself is going to be difficult.
I really don't understand why the railways has put a restriction of 2 DAYS ADVANCE BOOKING ONLY FOR TATKAL QUOTA.
Now the funny part is that, when i went to the travel agent on 17th june 9am, with whom i relied for my confirmed tickets says that he could give only a WAITLIST ticket 32, and assured the ticket would be confirmed within 2 days before my travel date.
Please note that before 8am, there were 96 seats available... and at 9am the availability position is -32... ie 108 RESERVATIONS DONE WITHIN 1 HOUR FOR 1 TRAIN IN TATKAL QUOTA??
Now as the travel agent had advised, I collected the CKWL ticket (Tatkal Waitlist ticket) no. 32, with an assurance that my tickets would be confirmed. The travel agent asked for another Rs.80 which I payed without dispute.
The actual fare in ticket was Rs.2385 plus IRCTC charge = Rs.20 and Agents charge = Rs.20.
So the actual fare as decided by railways was Rs.2425... and I paid Rs.2480 to the agent... an excess of Rs.55 which I ignored.
Now, to verify if there is any fraud/scam going on, I had tried myself to do an online tatkal booking for the same train on 20th june today (ie. 18th june) just before 8am, when the irctc website promptly alerted:
"Please Check The Journey Date...
The Date Of Journey Should Be Within Two Days From Today eg., on 1st you can book for journey upto 3rd."
And right from 8 hrs to 8.20 hrs, the https://www.irctc.co.in website was not accessible.
"SERVICE UNAVAILABLE" was the message which I was getting for the 1st 20min.
At 8.20 hrs, when I was able to login to the website, I was not able to fetch the station code in the reservation screen.
"REQUEST FAILED: 503 SERVICE UNAVAILABLE" was the new error message I was getting.
Untill 8.40 hrs, I was not able to fill all the details in reservation screen without errors.
When I checked the SHOW AVAILABILITY at 8.40 hrs, I was shocked to see that the status was showing WL 6 / WL 6.
In 40min, all the available 96 seats in tatkal quota were booked & the position showed minus 6... all in all... 102 reservations done in 40min.
Now the next funny thing was that, when I tried to book the waitlist ticket by clicking on BOOK TICKET option, again I received an error message: SERVICE UNAVAILABLE!!!
NOW WHAT AM I TO JUDGE???
Is anybody at Railway authorities trying to find what is wrong??... and how can this be corrected??
Regards,
Pravin
I needed to travel from bangalore to delhi (dep: 19th june arr: 21st june).
There were 3 trains available... karnataka express, sampark kranti & rajdhani, of which RAJDHANI had more number of seats (3A) for tatkal reservations (96) compared to others.
Hence, i went to a local travel agent in bangalore on 16th june and made the full payments in advance (Rs.2400), as i was sure getting a ticket by online reservation on 17th june 8am myself is going to be difficult.
I really don't understand why the railways has put a restriction of 2 DAYS ADVANCE BOOKING ONLY FOR TATKAL QUOTA.
Now the funny part is that, when i went to the travel agent on 17th june 9am, with whom i relied for my confirmed tickets says that he could give only a WAITLIST ticket 32, and assured the ticket would be confirmed within 2 days before my travel date.
Please note that before 8am, there were 96 seats available... and at 9am the availability position is -32... ie 108 RESERVATIONS DONE WITHIN 1 HOUR FOR 1 TRAIN IN TATKAL QUOTA??
Now as the travel agent had advised, I collected the CKWL ticket (Tatkal Waitlist ticket) no. 32, with an assurance that my tickets would be confirmed. The travel agent asked for another Rs.80 which I payed without dispute.
The actual fare in ticket was Rs.2385 plus IRCTC charge = Rs.20 and Agents charge = Rs.20.
So the actual fare as decided by railways was Rs.2425... and I paid Rs.2480 to the agent... an excess of Rs.55 which I ignored.
Now, to verify if there is any fraud/scam going on, I had tried myself to do an online tatkal booking for the same train on 20th june today (ie. 18th june) just before 8am, when the irctc website promptly alerted:
"Please Check The Journey Date...
The Date Of Journey Should Be Within Two Days From Today eg., on 1st you can book for journey upto 3rd."
And right from 8 hrs to 8.20 hrs, the https://www.irctc.co.in website was not accessible.
"SERVICE UNAVAILABLE" was the message which I was getting for the 1st 20min.
At 8.20 hrs, when I was able to login to the website, I was not able to fetch the station code in the reservation screen.
"REQUEST FAILED: 503 SERVICE UNAVAILABLE" was the new error message I was getting.
Untill 8.40 hrs, I was not able to fill all the details in reservation screen without errors.
When I checked the SHOW AVAILABILITY at 8.40 hrs, I was shocked to see that the status was showing WL 6 / WL 6.
In 40min, all the available 96 seats in tatkal quota were booked & the position showed minus 6... all in all... 102 reservations done in 40min.
Now the next funny thing was that, when I tried to book the waitlist ticket by clicking on BOOK TICKET option, again I received an error message: SERVICE UNAVAILABLE!!!
NOW WHAT AM I TO JUDGE???
Is anybody at Railway authorities trying to find what is wrong??... and how can this be corrected??
Regards,
Pravin
Can any body explain me what is this forum and how does it take our complaints forward and upto what level. I have very bitter experiences with Tatkal booking and i wanted to cry here too but only if i know that somebody is listeing to those cry and taking action, other wise there is no point in crying here.
Hi Friends,
I have also faced same type of issues while doing TATKAL RESERVATION. Just to tell you frankly there is nobody to help you out of this neither any Travel agent(since they are blocked now for 1hr from 8 to 9 am). So what is the solution??
I have got some solutions to do this and it works perfectly. There are some processes that you have follow before you make booking. Mail me at garg.[protected]@yahoo.com to know more.
Regards,
Ankur
I have also faced same type of issues while doing TATKAL RESERVATION. Just to tell you frankly there is nobody to help you out of this neither any Travel agent(since they are blocked now for 1hr from 8 to 9 am). So what is the solution??
I have got some solutions to do this and it works perfectly. There are some processes that you have follow before you make booking. Mail me at garg.[protected]@yahoo.com to know more.
Regards,
Ankur
Can anybody tell, whether this tatkal tickets are over and above the standard available tickets or the regular tickets are blocked and sold for a higher price.Because, I remember that when TATKAL scheme was introduced, additional coaches were attached to cater for tatkal reservations. Now a days I feel that the regular seats are blocked by the rlys and sold for higher price... Can any offical reply????
Indian Railways — Fraud in reservation service by Indian Railways
My name is Bhanu Pratap Singh. I booked 2 tickets in KOTA JANSHTBDI( train no.-2060) for 17 Nov,2010 from NZM to KOTA in 2S class. My PNR Number is[protected]. My tickets were confirmed and seat number D2,103 & D2,104 were alloted to me. But on boarding the train i found that there was no seat number 104. The last one was 103. Even the chart on the coach shown the confirmation of the seats, one of which doesn't existed. Who is responsible for this fraud and the harrasement caused? What kind of action can i take whatsoever? I completely agree. Now getting tatkal booking is not difficult but impossible. Even booking agents after galloping a lot of money are unable to confirm on booking. It seems to be only benefiting the agents and worst for general public... dear railway minister please bring back old policy of 5days tatkal booking
Indian Railways — Online Bookings
Online ticket booking is issue right from the beginning we all know that. Even for Tatkal, the website is not available for common man. Even when Star news was giving the news of particular software, How it stopped giving the news, on the day of Railway Budget. Yes good part that from that day there are some good changes in the website of the Railways, but from last week the website itself is not working properly even on the day time. Would the Indian Railways pay attention to the common man? SIR
TATKAL BOOKING IS REALLY VERY DIFFICULT
PLEASE LOOK INTO THIS MATTER AND HELP GENERAL
PUBLIC.IT IS A SERIOUS ISSUE
TATKAL BOOKING IS REALLY VERY DIFFICULT
PLEASE LOOK INTO THIS MATTER AND HELP GENERAL
PUBLIC.IT IS A SERIOUS ISSUE
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I have successfully booked online thru internet & travelled on Tatkal booking several times.
But, after the introduction of 2 days Tatkal, it is impossible to get a booking online. Even if I am online, it doesnot accept until 08.00 AM. But, the moment it opens, the system stops working & comes back after 5-10 mins. only. By this time, all the tatkal quota is full.
The change intrduced by the new Railway minister in her budget is just for the change, it is neither benefitting genuine tatkal travellers.
Also, I suspect, there is a fraud being done by agents. Otherwise, it is impossible that all the tatkal tickets can go offline within 1-2 mins.
Indian Railways Software/Commercial people, I request you to investigate.