[Resolved] Ing Life Insurance — DENIAL IN CANCELLATION OF INSURANCE POLICY | |||
Refer Policy No.[protected], Agent Code[protected] I surrendered my original policy document for cancellation well in free look in period, that is on 13/10/2011. I waited for my refund cheque of Rs. 25000/= but till not I did not receive the same. I made several communication with ING customercare through email/telephone. Customercare tells that we can not cancell your policy as free look period is expired/over. I received policy document on 08/10/2011 and surrendered the same for cancellation on 13/10/2011.My local ING Insurance branch person also agree with my problem. I tried to contact with ING life insurance National/Registered office on phone but the moment they hear word of cancellation, they cut phone. Please resolve the issue at the earliest. Chandrabhushan Singh, 304 Gulab Avenue, Near Jogger`s Park, Jamnagar-361006,(Gujarat) Mobile: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
my comlain no.33003, plz sent me how can i free look my policy.
Greetings from ING Life Insurance.
We regret the inconvenience caused.
With reference to your concern on free-look cancellation, we would like to confirm you that your request for the free-look cancellation was processed on 3rd November 2011.
For any further assistance you can write to us at [protected]@inglife.co.in with your reference number INGORM01011.
Assuring you of our best services at all times and looking forward to a continuing relationship
Regards,
ING Life Customer Care