Irctc — IRCTC Refund problem

Dear Sir / Madam,

After several phone calls; still I am in same place. Nobody is answering for refund for the tickets which I have booked through IRCTC. Today I have called to ph:[protected]; and received new way to get the money that I should send a mail to new mail id. Before one month back I was getting the answer that after 3 months automatically I will get the money in my a/c. Still I have not idea for my refund.

Ticket Details:-
After chart preparation the status of the above ticket is given below:-

Sr. No. Name Age Sex Status (After Chart Preparation)
1 PUNEET AUDICHYA 29 MALE CONFIRMED
2 SHIKHA AUDICHYA 28 FEMALE WL/1
3 NANDINI AUDICHYA 62 FEMALE WL/2

Photo Identity Card Details

Type No. Issuing Authority
PAN Card AGZPA7345R INCOME TAX

Please note the E-Ticket details:-

Transaction ID [protected]

Train No. 2952

Train Name Mumbai Rajdhani Express

Class 2A

PNR No.[protected]

Date of Booking 02/05/08

Date of Journey 27/05/08

Date of Boarding 27/05/08

From New Delhi (NDLS)

To Vadodara (BRC)

Schedule Dep. 16:30

Total Fare Rs. 4115/-

IRCTC Charges Rs. 30/-



Kindly help me!!!