[Resolved]  Irctc — Worst food and higher charges than actual price

Dear Sir,

This is the complaint regarding catering services of Pushpak Express train no 2534 from Mumbai CST to Lucknow. My PNR no was[protected] coach no S-10 seat no 20.

All over India veg meal rate in train is Rs 32/- but in this train I got meal in Rs 35/- When I complaint than waiter start fighting and say in Pushpak rate is Rs 35/- and tea in train is also was very costly all type tea was Rs5/- and it should be RS 3/- without tea bag and with tea bag it should be Rs 4/- and coffee should be Rs 5/-.
In Pushpak when I ask for receipt then gave me a fake receipt which is in the name of R.C. Goel Licensee and receipt no is 186.

But no waiters were following these entire rates and were selling any how.
If in a train 1000 customer is taking veg food and waiter is earning 3000/- for his pocket and cheating with the customers and spoiling railway name.

Kingly see the matter and do the need full.

Thanks,

Yadvendra Singh
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Sir Train No 2591/2592 pantry car venders are charging Rs 50/-for Veg meals instead of Rs 32/- even after
complaing to pantery car manager. they are telling this is the rate . All items are being sold at very rate.
Authories please look into it.
sir
i m agree that in train journey waiters are charging rates of a meal from 40 to 50 Rs...i recently did journey in swaraj exp from pathankot to vadodara on 13 jun 09 ...they charged Rs 50 for a Veg meal...on asking abt rates they showed fake list...on asking bill they hesitate...and gave a fake bill without any no. etc...
i hope new rail minister mamta banerjee will have a surprise round in train to check all this ...then can only situation will improve...
anil

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