[Resolved]  Irctc — Limit on the number of tickets per month

IRCTC has a limit on the number of tickets that you can book per month, and that is 10. When people are paying for their tickets, I do not understand why anyone should limit the number of tickets to 10 per month.

Other issues with the website :
1. Service unavailable often - if your website is down, what should a consumer do if they want to cancel a ticket. Dont you think you should have a backup server, like so many (even small) companies like yahoo, zapak, etc. for something like this? Or there could be a mechanism where at least the payment can be queued at another website, in case the primary website is down.
2. Onward Journey cannot be planned - people have to pay for the break-up journey, which comes to a lot more than if onward journey could have been planned.
3. Credit Card mechanism not robust - Session expires too soon.
4. The website expires by the time you fill up the form. And then you have to fill all over again. Sites like godaddy.com give you a notice that your session is expiring - just click here if you want to keep this session alive. This is a nagging problem, as you have to fill the same form again and again. Granted, the credit card part is critical, but not the form filling and booking section, so why this low session expiry time?

Hope people take this positively, and do positive changes. Otherwise the site is quite good and flexible, quite unlike what is expected out of an indian government site.
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Aug 14, 2020
Complaint marked as Resolved 
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This is a real painful thing. I travel a lot and plan a lot in advance with multiple tickets to take care o[censored]nforeseen schedule. If not me some one else in my family is travelling here or there.

Now I also am Shubh yatra member. I paid Rs 550 for this.

I want to do all my tickets via my irctc account so that I can utilize the Rs 550 amount that I pay for my membersihp. But I am not being allowed to do that. This is completely unfair
I am a subhyatra member having number [protected]. I am travelling frequently. Hence I need to book morre than 10 tickets per month for me only. This is not a commercial activity. Why should IRCTC limit this?
One the one hand IRCTC is promoting subhyatra membership and in the other hand limiting the customers to book tickets. What is the strategy behind it?
Is there a hidden agenda of IRCTC to promote their agents and to trouble their customers to stand in a long queue infront of the booking counter?
It would be nice if I get an answer on e-my mail ID [protected]@gmail.com

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