Irctc — FAULTY SYSTEM THAT TAKES UP MONEY

Hi,

This is regarding a faulty software system running at https://www.irctc.co.in. I am not sure if it was designed by one of Mamata Banerjee's illiterate relatives. You wont believe the deficiencies present in this website. Earlier itself, this system had the following issues:

1. You try to book a ticket on a day 3 months ahead. you find that no ticket is available. You replan, but always it selects the current date (Why the [censored] they have decided with this... either they can leave it blank and always prompt for a date OR they can go with the same date user had chosen earlier)

2. It is not a scalable system. It can probably be used at a time by maximum 1000 users I believe. During festival seasons, when a hell lot of people use the system, it literally dies out (it is probably [censored]ed up and exhausted). You cannot access it for quite a long time.

Recently mamata seems to have given contract to her illiterate Maoist relatives to redo the website. They have done a "Good" work by completely tampering the station selection system.

1. Earlier system had an option to search for a station by entering the first letters (if the pop-up did not work). Since the pop-up is not always guaranteed to work, that option was provided. Now that has completely been removed.

Kindly take steps to restore this system to a useful state.

Thanks
Joby