[Resolved]  Irctc — Neither giving seat/berth nor check chart

Sir,
On 24.07.2008, approx midday I booked an e-ticket through internet.
Transaction Id Was:-[protected]
PNR No:- [protected]
Date of Journey:- 24/7/2008
Class:- 2A, Quota:- Tatkal
From:- New Delhi to Lucknow
Train No & Name:- 2230/Lucknow Mail
Boarding from:- New Delhi
Boarding Upto:- Lucknow
My PAN CARD No :- ANOPP6054G

Reservation Status on printout:-
Coach No/ Seat no/Status
/0000/confirmed

Total Payment made Rs1116+Rs20 as IRCTC service charges.

Sir, at the schedule time i reached station, i approached to TTE:- Mr... Rajpal(2nd AC)which was on duty, TTE in Lucknow mail (New Delhi to Lucknow), after seen my printout of e-ticket he said that your ticket not confirmed and the paper which you are carrying just a scrap and nothing.
I several times request him for checking of PNR No or name as properly in chart which was having with them but he did not care. He warns me that I will treat as without ticket. And at last, train was passed at schedule time. I was so frustrated, harass. I was embarrassing by such TTE.
On that time I have not any tool to confirm my PNR status except mobile. At

msg:-1-1.12 pm-- PNR No[protected], W/L, 4, CK2230 LUCKNOW MAIL NEWDELHI -LUCKNOW24JUL----1.12HRS PM


msg-2-7.30 hRS :-PNR No[protected], W/L, 4, CK2230 LUCKNOW MAIL NEWDELHI -LUCKNOW24JUL



MSG-3-8.16 PM PNR No[protected], W/L, 4, CK2230 LUCKNOW MAIL NEWDELHI -LUCKNOW24JUL


MSG:-4-9.13 PM PNR No[protected], W/L, 4, CK2230 LUCKNOW MAIL NEWDELHI -LUCKNOW24JUL


The above supporting evidence for your satisfaction & confirmation please.
I had came back from duplicate Lucknow in excess payment of Ticket +500/-
After arriving of lucknow when I checked the status through internet I was surprised that it was confirmed with coach No A-2, berth No 32, coach position-5
It is pure injustice. Why should I penalize? What is my fault?? Why should TTE not understand my request?
If there is no any value of e ticket, why should not it close??

However, please ask the same with TTE, help me, and make a refund accordingly.
If any further quarry you can contact me:
MY CELL NO[protected]

Regards

Ashok Kr. Pandey
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

have booked ticket from Raipur Jn. to Agra cant on 10/03/2011 at 19:28 and payment has been deduct from my sbi a/c [protected] for Rs. 4392/- but i have not receive confirm ticket on your site.
the irctc reference number is POSPRCH[protected] IRCTC.
please verify the and send ticket confirmation on my email ID pushpraj.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information