Irctc — Regarding Web Booking

I am sorry to say this is another typical government facilities, like all others this has no reliability at all.

since yesterday i am trying to book a ticket online and suddenly at any stage of booking "service unavailable" message pops up.

is IRCTC doing anything on this? as this is a frequent problem with website due to many connected users.

Does authorities understand how important it could be for someone to book tickets.? if facilities are there then proper functioning is primary responsibility.


Hoping for some improvement.

Regards,