IRCTC — ticket confirmation

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 D.Narendra on May 9, 2011
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i am Narendra , i frustrated with irctc website. i want to know the process behind arranging TATKAL reservation. How can a broker(reservation agent) set a ticket of waiting list num 84 get confirmed. And they are demanding 1000 to 1500 rs extra charges for a ticket. now, a common man can not take a tatkal ticket in irctc.. y all these fuss,,,, if we take a tatkal ticket ,, i'm sure that won't be confirmed.
We can't get availability for a trip before one month. i know,, this is a BIG SCANDAL, that a common man can not understand. PLEASE make it FAIR............
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    IRCTC - ticket confirmation