[Resolved]  IRCTC Indian Railways — TDR Refund: Refund not available after 2.5 mths

Dear Sir/Madam,

I have filed a request for TDR refund for the railway journey that I could not make. The refund was applied for online as it was an e-ticket. The status of refund is that it is admin approved, but the refund has still not be credited to my account.

1. Can you please give me an update on the status of my refund application?
2. How much more time it will take to get refund.
3. Whats the general policy on the timelines for the refund.

The details of my particulat case is:

PNR Number [protected]
Booked On[protected]
Transaction ID [protected]
Ticket Type eticket
Class 1A Internet Service Charge Rs 25.00
Date Of Journey 26/5/2009
Ticket Charge Rs 7380.00
Bank SBI Total Rs 7405.00
Train No 2435 Railway Zone NR
From Station NEW JALPAIGURI(NJP) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Mayur 31 Male 0000 Booked
2 Smita 29 Female 0000 Booked



Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 29-May-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
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Aug 14, 2020
Complaint marked as Resolved 
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irctc ,Indian railways — TDR REFUND

Dear Sir ,

My TDR is got rejected by irctc by giving the reason that passenger travelled on this ticket ,As I raised TDR by giving the reason that train was late more than 3 hours but they said passenger travelled ,not concidered late status of train . My objection is that yes we travelled but as per the railway rules we must get the refund if the train is late more than 3 hours .as you please check the record the train was late almost 7 hrs and came at akola junction at around 2.30 am in the morning . If my point is about late status how can they said you travelled, it is some what just reply without seeing any details given by me I have all the valid details with me I think railway officals replied without understanding the matter .




PNR Number : [protected]
Reference No: ekt[protected]

Reason For TDR: Train Late More Than Three Hours

TDR Filing Date: 11-Nov-2010

Date Of Journey: 09/11/2010

Regards

Vikas S Kulkarni

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