Irctc — Poor IRCTC Serves

Address:Delhi

IRCTC online service for rail reservation is very very poor...
It can't handle its users online; specially at 10:00 AM (Tatkal Time) ...
IRCTC "must" learn from GOOGLE who handles users all over the world with no delay...

I tried to book tatkal ticket (availability: 154 tkts); i succeeded till payment (amount deducted from my account) but after that BOOOOM... Service Unavailable, hahahaha...
Again i tried (availability: 94 tkts); i succeeded till make payment but then hahahahaha......
I tried 3rd time (availability: 09 tkts); i succeeded till make payment & saw waiting list 15 ....... sooo funny...
i don't know how much my blood was vaporized during this rubbish "1 hour 20 mins" process ...

My question is that if i paid the amount when availability was 154 then during 2nd attempt why availability was 94, it should be ZERO.

Sir, i tried their customer care no. but of no use
Its my request please ask my question to IRCTC.
Thanks

Shaman Shreshth
Delhi
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information