[Resolved] Irctc — money not refunded | |||
While booking ticket from irctc my money was deducted from my account but i was unable to book the tickets. Now when im asking for the refund of money they (irctc-ggm ,chennai) are saying that they have already refunded my money. But till yet i havn't recieved my money. Im attaching all the details regarding this complain. This is the refund details send to me bye them. Transaction vide id:[protected](this is my ticket booking id) Refund Details Refund Date 16-Feb-2012 Refund Amount 3746 Refund Status Refunded Settlement ID 4169804 Receipt Number 4220145 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
34 Comments | |||
Comments
Sir
I am a registered user of IRCTC. I cancelled one ticket but the amount not refunded. Details of cancellation is as follows:
Cancelled Transaction Details
Transaction ID: [protected]
PNR No: [protected]
Train No./ Train Name 12006 / KALKA SHTBDI
Date of Journey: 22-Oct-2014
Date Of Boarding: 22-Oct-2014
Class: EXECUTIVE CLASS (EC)
From: KALKA (KLK)
To: NEW DELHI (NDLS)
Boarding: KALKA (KLK)
Resv Upto: NEW DELHI (NDLS)
Quota: GENERAL (GN)
Date of Cancellation: 19-Oct-2014 18:21:46 HRS
Ticket Type: E-Ticket
Cancellation ID: [protected]
Cancelled19-Oct-2014 18:21:46 HRS
I need your help
I am a registered user of IRCTC. I cancelled one ticket but the amount not refunded. Details of cancellation is as follows:
Cancelled Transaction Details
Transaction ID: [protected]
PNR No: [protected]
Train No./ Train Name 12006 / KALKA SHTBDI
Date of Journey: 22-Oct-2014
Date Of Boarding: 22-Oct-2014
Class: EXECUTIVE CLASS (EC)
From: KALKA (KLK)
To: NEW DELHI (NDLS)
Boarding: KALKA (KLK)
Resv Upto: NEW DELHI (NDLS)
Quota: GENERAL (GN)
Date of Cancellation: 19-Oct-2014 18:21:46 HRS
Ticket Type: E-Ticket
Cancellation ID: [protected]
Cancelled19-Oct-2014 18:21:46 HRS
I need your help
Dear Sir
I am a registered user of IRCTC. I cancelled a ticket but its amount was not returned. Please find the details of the cancelled ticket.
Cancelled Transaction Details
Transaction ID: [protected]
PNR No: [protected]
Train No./ Train Name 12006 / KALKA SHTBDI
Date of Journey: 22-Oct-2014
Date Of Boarding: 22-Oct-2014
Class: EXECUTIVE CLASS (EC)
From: KALKA (KLK)
To: NEW DELHI (NDLS)
Boarding: KALKA (KLK)
Resv Upto: NEW DELHI (NDLS)
Quota: GENERAL (GN)
Date of Cancellation: 19-Oct-2014 18:21:46 HRS
Ticket Type: E-Ticket
Cancellation ID: [protected]
Passenger Details
SNoNameAgeGenderStatusCancellation Date1U PAL49MaleCancelled19-Oct-2014 18:21:46 HRS2B SINHA47MaleCancelled19-Oct-2014 18:21:46 HRS3G MUKHERJEE45MaleCancelled19-Oct-2014 18:21:46 HRS
Please help me get my refund.
Dr. Goutam Mukherjee
Associate Professor
M: [protected]
Kolkata
I am a registered user of IRCTC. I cancelled a ticket but its amount was not returned. Please find the details of the cancelled ticket.
Cancelled Transaction Details
Transaction ID: [protected]
PNR No: [protected]
Train No./ Train Name 12006 / KALKA SHTBDI
Date of Journey: 22-Oct-2014
Date Of Boarding: 22-Oct-2014
Class: EXECUTIVE CLASS (EC)
From: KALKA (KLK)
To: NEW DELHI (NDLS)
Boarding: KALKA (KLK)
Resv Upto: NEW DELHI (NDLS)
Quota: GENERAL (GN)
Date of Cancellation: 19-Oct-2014 18:21:46 HRS
Ticket Type: E-Ticket
Cancellation ID: [protected]
Passenger Details
SNoNameAgeGenderStatusCancellation Date1U PAL49MaleCancelled19-Oct-2014 18:21:46 HRS2B SINHA47MaleCancelled19-Oct-2014 18:21:46 HRS3G MUKHERJEE45MaleCancelled19-Oct-2014 18:21:46 HRS
Please help me get my refund.
Dr. Goutam Mukherjee
Associate Professor
M: [protected]
Kolkata
From: learner.[protected]@hotmail.com
To: [protected]@irctc.co.in; [protected]@irctc.co.in
Subject: TDR not refunded file the case again
Date: Mon, 17 Mar 2014 21:15:49 +0530
My money has not been refunded, why is irctc or rail department doing this kind of misbehaviour to me. Case is crystal clear and still im not getting my amount back...Please forward this case to your concerned authoroties and refund my money at the earliest, now this has been the height of toleranace for me...I will defenately take the action against this if not resolved early..
Ph-[protected]
PNR No:[protected]
From: learner.[protected]@hotmail.com
To: [protected]@irctc.co.in
Subject: Consumer Forum Court case
Date: Wed, 13 Nov 2013 16:21:44 +0530
Ph-[protected]
PNR No:[protected]
From: learner.[protected]@hotmail.com
To: [protected]@irctc.co.in
Subject: RE: Email From IRCTC
Date: Thu, 1 Aug 2013 19:22:28 +0530
I have also mailed to courier department of IRCTC but no reply was given, I am attaching screenshot of email as a proof that no Ticket was delivered to me.
To: [protected]@irctc.co.in; [protected]@irctc.co.in
Subject: TDR not refunded file the case again
Date: Mon, 17 Mar 2014 21:15:49 +0530
My money has not been refunded, why is irctc or rail department doing this kind of misbehaviour to me. Case is crystal clear and still im not getting my amount back...Please forward this case to your concerned authoroties and refund my money at the earliest, now this has been the height of toleranace for me...I will defenately take the action against this if not resolved early..
Ph-[protected]
PNR No:[protected]
From: learner.[protected]@hotmail.com
To: [protected]@irctc.co.in
Subject: Consumer Forum Court case
Date: Wed, 13 Nov 2013 16:21:44 +0530
Ph-[protected]
PNR No:[protected]
From: learner.[protected]@hotmail.com
To: [protected]@irctc.co.in
Subject: RE: Email From IRCTC
Date: Thu, 1 Aug 2013 19:22:28 +0530
I have also mailed to courier department of IRCTC but no reply was given, I am attaching screenshot of email as a proof that no Ticket was delivered to me.
Dear Rakesh Kumar Tondon,
I am sending this mail to you, because how IRCTC people working and not taking care of customer and no one care of customers money.
I hope you will care of issue.
Please check my all mail before this mail all correspondent with IRCTC and Overnight Express
Thanking You,
Prakash Rasal
I am Prakash Rasal regular customer of IRCTC, I Have booked my session ticket on 11 September 2014, as per IRCTC ticket will delivered within 36hrs. and my session ticket is valid form 15 September 2014 (I have attached the screen shot of ticket below) I have called overnight courier services on [protected] they confirm my address and said we are close on every saturday and sunday (13-14 September 2014) I told i have booked ticket on 11 September 2014 they said me we got late ticket from IRCTC today (Monday 15 Sept 2014) from IRCTC but overnight courier web site shows status In-Transit : Out For Delivery at MUMBAI Saturday, September 13, 2014, (Screen shot attached) overnight courier told me you will get ticket today or tomorrow (15 or 16 Sept 2014) but the have not delivered monday I have called 2-3 times to overnight courier finally i have taken 2days windows ticket Virar to Churchagate and 17 September I have booked the new session ticket from windows.
Today date 19 September 2014 courier person come my door 8:30am to delivered the session ticket i have not accepted ticket I told him please return this ticket IRCTC.
What is the my loss?
1) I have paid Rs. 865 and i can't get ticket on time,
2) 2 Days Virar to Churchgate ticket purchased with log Q
3) After waiting 5 days I have purchased new session ticket
What I need?
Refund my money Rs. 865 from
I don't want to deal with overnight courier services,
Please let me know refund status asap;
Thanking You,
Prakash Rasal
Mo. [protected]
I am sending this mail to you, because how IRCTC people working and not taking care of customer and no one care of customers money.
I hope you will care of issue.
Please check my all mail before this mail all correspondent with IRCTC and Overnight Express
Thanking You,
Prakash Rasal
I am Prakash Rasal regular customer of IRCTC, I Have booked my session ticket on 11 September 2014, as per IRCTC ticket will delivered within 36hrs. and my session ticket is valid form 15 September 2014 (I have attached the screen shot of ticket below) I have called overnight courier services on [protected] they confirm my address and said we are close on every saturday and sunday (13-14 September 2014) I told i have booked ticket on 11 September 2014 they said me we got late ticket from IRCTC today (Monday 15 Sept 2014) from IRCTC but overnight courier web site shows status In-Transit : Out For Delivery at MUMBAI Saturday, September 13, 2014, (Screen shot attached) overnight courier told me you will get ticket today or tomorrow (15 or 16 Sept 2014) but the have not delivered monday I have called 2-3 times to overnight courier finally i have taken 2days windows ticket Virar to Churchagate and 17 September I have booked the new session ticket from windows.
Today date 19 September 2014 courier person come my door 8:30am to delivered the session ticket i have not accepted ticket I told him please return this ticket IRCTC.
What is the my loss?
1) I have paid Rs. 865 and i can't get ticket on time,
2) 2 Days Virar to Churchgate ticket purchased with log Q
3) After waiting 5 days I have purchased new session ticket
What I need?
Refund my money Rs. 865 from
I don't want to deal with overnight courier services,
Please let me know refund status asap;
Thanking You,
Prakash Rasal
Mo. [protected]
Dear Sir,
I have cancelled 2 tickets against which I yet not received the refund amount of Rs.430(approx). Following are the details:
Name - P ALOK, Age-21,
PNR No Transaction id Train Name and No
[protected] [protected] 12704/FALAKNUMA EXPRESS
[protected] [protected] 13071/HWH JMP EXPRESS
I have cancelled 2 tickets against which I yet not received the refund amount of Rs.430(approx). Following are the details:
Name - P ALOK, Age-21,
PNR No Transaction id Train Name and No
[protected] [protected] 12704/FALAKNUMA EXPRESS
[protected] [protected] 13071/HWH JMP EXPRESS
I had booked 3 tickets for 29th May 2015 from Kolkata to Hyderabad .My transaction id:[protected]. PNR number:[protected], Train name:Faluknuma, time: 7:25am, Train no:12703, date of journey:29th May 2015, from HWH TO SC. My one ticket was RAC 15 and the other two tickets were on waitlist one and two. As I did not get confirmed tickets I cancelled my tickets at 8 am on 29th May.2015. I registered TDR. My status now shows CR Registered. I still have not received my money. I would like to know in how many days will I receive my amount.
NOT RECEIVED REFUND
PNR NO-[protected] ID-[protected]Password automatically appears
When I attempt to type the User ID, the Password is automatically appears without typing my secret password by default, which is to be stopped. Please suggest the procedure to rectify. PSN MURTY [protected] [protected]@yahoo.comticket booked but it is not showing in irctc booked ticket history
Recently I booked 3-4 tickets they all are not showing in my booked history, as I want to cancel this e-ticket dated 21 June 2014 with PNR no - [protected] train no 12823, please cancel this ticket sir and refund my money17%
Complaints
10797
Pending
0
Resolved
1834
+91 44 2530 0000
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
transaction id.[protected]..train no.12295 from chennai cent. to patna jn. please try to refund as soon as possible..email id . [protected]@gmail.com