[Resolved]  Kaya Skin Clinic — Poor Services

I am taking laser treatment at Kaya Skin Clinic, Banashankari, Bangalore. Once you give them your money, they are least bothered about you or your treatment.. These big cheats know nothing other than to mint money.. On the first day their hospitality is amazing.. once you give them your money, they are least bothered.. I have taken appointment for second sitting of laser treatment and the day of appointment when I called they said they have not given me the appointment, but I am still having there appointment card. Still they called me at their clinic and when I went they said they don have free slot and I came without taking service. They gave me the appointment for another week and the same way the day I have to take services they said doctor is not available. Their services are very poor. So beware before handing over your hard earned money. Its better to spare some more amount in place of taking any package.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2015
Kaya Skin Clinic Customer Care's response
Dear Ms Lodha, Greetings!! In response to your feedback, our team got in touch with you and addressed the matter. Hope we have been able to address it to your satisfaction. Warm Regards, Kaya Skin Clinic Team
Complaint comments 

Comments

Hi All,

I have had bad expereince with Kaya Clinic Jaynagar Branch.The receptionist is mannerless and uncivilised wretch.its hopeless even the products are of no use!!
more than helping it damages ur skin even more from bad to worse.. more harm is caused..
and abt the peels it makes ur skin more sensitive dat is u cannot go out in the sun, i[censored] step out in the sun ur skin becomes even more dark that to in patches which looks awful!! ur skin begins to sag, wrinkles for sure...
ater doin the peels and the mesoglows the results are the skin looks diseased!!!
Hi All,

I have had bad expereince with Kaya Clinic Jaynagar Branch.The receptionist is mannerless and uncivilised wretch.its hopeless even the products are of no use!!
more than helping it damages ur skin even more from bad to worse.. more harm is caused..
and abt the peels it makes ur skin more sensitive dat is u cannot go out in the sun, i[censored] step out in the sun ur skin becomes even more dark that to in patches which looks awful!! ur skin begins to sag, wrinkles for sure...
ater doin the peels and the mesoglows the results are the skin looks diseased!!!
thanks a lot . I was planning to visit clinic today, but after reading this I dont want to visit and spend my time for the same .
Hey guys is any one here has gone through intensive hair root therapy in kaya clinic as one of the doctors suggested me for hair fall treatment in which the inject vitamins directly into our scalp.Charges are very high so if it is really effective then i would go.Your suggestions invited.
Oh My God, I was planning to go to Kaaya clinic this weekend, . After reading this comments, I have dropped the plan. Thank you guys for putting your experience. Helped us.
I am having a very bad experience at Kaya koramangla, Bangalore . I went there with a complain of skin tan ...met the Doctor who suggested me to take PRS-DEEPER PIGMENTATION (6 sessions) charging around Rs16, 000.00. She assure me that I will be able to see the difference within 3 sessions ...but my experience was totally different. After the 2nd treatment I got some new burning marks on my face and when I complained about it in the next session...no attention was given to the matter. Every time in response to my complain the Doctor suggested me some more new very costly creams.

After the 4th session I strongly complained to the Manager regarding my dissatisfaction and wanted to stop the peeling session ...in response the doctor said "I am rude" again gave me a new cream and stopped it for some time. As they have already taken the entire money from me ...I went to them again ...but it's just in vain, they repeated the same process.

I am really upset ...it's an entirely waste of time and money. Staff is good but that doesn't compensate for your loss of time, money and faith. Doctors are mechanical ...and there is no reason for trusting their words. I won't suggest anyone to go for this treatment.
Bannhi
Kaya Clinics are frauds. I have had not just one but 2 experiences wherein depite paying for six sittings, at the time of the 4th session they tell me that i have exhausted my package and that i have to pay extra now. They themselves have filled in their book about my visit to their clinic but have not taken my signature near it. Despite me repeatedly telling them they refused to listen and made me pay extra. I have half a mind to file a report against them of fraud.
The above feedback is for Kaya Goregaon
i am planning to visit kaya 4 my laser treatment...now after reading these comments i m a little scared..can anyone suggest some other good place for laser treatment.
I had taken facial pakage of 6 session in 2014 Aug at KAYA, NEW BEL ROAD, BANGALORE, i had completed my 3 session and 3 were pending, since i was out of country and could go for almost 6 months, and if i go now and ask for my session, they straight way say '' you dont have any session''.
This is ridiculous and very annoying. I requested so much to check it properly, but there is no response from them.
I called the kaya helpline and they said they will get back to me in 48hrs, but no response from one week.
This really bad, and i am really scared to take any packages from them.
I have been going to kaya for 4 years and because of this incident i feel I am being badly cheated.
I agreed with the above comments. I got the receipt on which they mentioned 3 numbers. Two landline numbers are wrong and the cell number is always not reachable. When I dropped the message the response was not good. They didn't call me for the appointment. Lost my day in stupid appointment.
Yesterday I visited kaya skin care clinic... dermatologist suggested me PRP sessions in Rs. 66080/- without checking my skin problem... I told her my skin is healthy just facing some problems of open pores from last 2-3 mnths. I was confused to take services or not coz i'm 29 years old and PRP session is for who's skin is dull, unhealthy, having dark circles and wrinkles. I don't think so I need it.
Thank God I checked all reviews... now i'm sure not to take any services from kaya.
Dear Ms Nisha,

Greetings,

We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team
Worst services. Charged havoc guaranteed ultimate cleansing. But fooled me. Just an eye wash. Ultimate waste of money. Instead i should have gone to a local parlor and had atleast got 10 facials in that amount which i spent in kaya.
Kaya is just fooling people. Pathetic service. Kaya pitampura
Dear Ms. Ankita,

We read through your review.
Request you to please share your contact details with us which will help in addressing this matter.
You can write to us at [protected]@kayaindia.net.
Thank you for patronizing Kaya Skin Clinic and we will look forward to your response.

Warm Regards,
Kaya Skin Clinic Team
Dear Ms. Divya,

Thank you for your review.
In response to the same our team was in touch with you.
We hope all your queries have been addressed to your satisfaction.
It’s our goal to retain you as a satisfied customer and will look forward to serving you again in the future.
It will be our pleasure to assist you, should you require any future assistance.
Please feel free to contact us at [protected]@kayaindia.net.
Warm Regards,
Kaya Skin Clinic Team
Not at all good my skin became damaged more after the treatment i lost 6000 rs in the treatment however i could manage to get some money back, there is no coordination among the team and also the staff is rude at Ahmadabad cg road branch, would not recommend to go in kaya and spoil your skin also products arent effecitve at all, acne prone girls should avoid taking services especially
Hey i just heard a laser treatment for rs 85 and i am thinking of gng der.. Is dat worth or i shuld not go..?? Plz anyone share their experiences with me plz and suggest me..
i took my first session of rapid 360 acne control today. It was very quick..like in just 20 minutes everything was done. 3 peels were used and were kept for half a minute only. Keeping my fingers crossed to get some positive results
I have taken peeling sessions with kaya skin clinic CG Road in 2012. It has really helped me and boosted my confidence. Kaya soothing gel has been outstanding for me.

I do agree, it is costly but it is where I found solutions to my skin problems.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kaya Skin Clinic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    621
    Pending
    47
    Resolved
    490
    Kaya Skin Clinic Phone
    1800 209 5292
    Kaya Skin Clinic Address
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all Kaya Skin Clinic contact information