Kent RO — Worst service

Mail sent to the compamy :

"This mail is written with utter frustration over your service support.
My complaint to Kent support was on 5th to Miss. Jothy at Bangalore and my complaint number is 2144. I have made follow-up calls every day and the response I get is “Today it will be resolved” after a week I started interacting with Mr. Vikrant from your head office and I still continue to get the same response.

I am your customer who’s bought your product Kent Grand based on the commitment that I would get support on the product I buy.
I certainly don’t deserve to be stressed like this with a feeling of being cheated for having bought Kent, how deceiving your advertisement could get?
This is not the first time I have been cheated of your service, it started right from the time I have purchased your product.

I hope this mail reaches someone responsible enough to resolve.

Regards"

Dear Consumers,
I am starting a campaign against Kent’s policy of cheating customers.
I have sent the above mail to all the email ID’s available on the kent web site and not a single response.
here are few amoung the hundreds complaints, who in other words say the say the same thing.

https://www.consumercomplaints.in/complaints/kent-ro-c21578.html
https://www.consumercomplaints.in/complaints/kent-ro-c88258.html
https://www.consumercomplaints.in/complaints/kent-ro-water-purified-c183828.html
http://www.complaintsboard.com/complaints/kent-ro-systems-water-purifier-c2204.h...
http://www.complaintsboard.com/complaints/kent-ro-c126722.html
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Comments

I am agreeing fully with the above improper kent service. Dealers are not providing proper service to the customers. If Kent wants to improve their sales figures, first they have to provide proper service to the customers

Regards

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    +91 92 7891 2345
    +91 12 0307 5075
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    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
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