Kent RO — After sales services

Kent RO (UV) — No post sales services available

I unfortunately purchased a Kent RO (UV model) in last week of March 09. It was informed that during next one year 4 free services shall be provided. On completion of 3 months from purchase, I have been contacting sales persons, Kent company and Kent's local representative at Lucknow, but no fruitful response I got till date when 2nd service is about to fall due. I opine that Kent is not at all providing post sales services.

I pray Got to bless with patience to those, who want to purchase Kent RO.


Roopesh Gupta

Hi my name is anurag uramaliya from jaipur. I have purchased kent's RO approx six months back and since then I have only recieved free services call however no executive has ever visited us. I feel as if their service engineers are so untrained as they never take prior appointment of the customer and visit as per their convenience. While asking them tlto visit on saturday since me and my wife both are working and we are only available on saturdays as which is also kent's working day probably their executive's find themselves more engaged on enjoying their weakend. I first demand to extend my free service warranty extention to minimum six more months. Expect quick response. if in case any person in my family fell ill it will be completly Kent's responsibilty

Anurag Uramaliya
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