[Resolved] Aircel — KERALA AIRCEL-- NO INCOMING CALLS while using @GPRS -POCKET INTERNET | |
My name is Shine babu thomas. KERALA Aircel NO: [protected]. Handset model NOKIA E63 Latest SOFTWARE [protected]..RM(437) I took my sim when aircel was lunched at ..COCHIN,KERALA STATE.. I am one of first customers of kerala aircel.. For last 6 MONTHS I have Recharged RS 97 Pocket internet RECHARGE.... PROBLEM/COMPLAINT....I have no INCOMING when using aircel GPRS when using gprs i am in out of coverage... Area when there is full coverage... I had called CUSTOMER CARE and lodged a complaint there..1st complaint on february ..... latest complaint number 1-[protected]. AT last one customer executive told me AIRCEL network is upgraded so .... U cannot get incoming calls while....using GPRS.... SPECALITES OF KERALA AIRCEL........ 1.NO INCOMING CALLS wHEN USing GPRS (i[censored] have a lover she will leave u next day)personal exp 2.GPRS- EDGE NETWORK SPEED 1.37 TO 2.75kb/s lowest speed internet in kerala 3.LOW BANDWITH COVERAGE 1KM MAXIMUM(working on idea towers) 4. Call drop 6.30pm to 10PM 5.USING GPRS U CANNOT CONNECT LAPTOP OR COMPUTER (DNT EVEN THNK ABT IT) HIGH SPEED OF 10KB/S cities only 2AM T0 3AM cochin thrissur calicut trivandrum )) DEAR brothers I request u to make a written request to TRAI to ensure basic quality of a service provider.....i am going to change my AIRCEL number using MOBILE NUMBER portal system which will launched on january...BROTHERS! PLEASE DONT FALL INTO ATTRACTIONS! OF OFFERS AWARE OF CHEATING PLEASE I HAD SUFFERED LOT! Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved | |
 1 Comment | |
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Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Warm regards,
Team Aircel India