Kolkataonlineflorists.com — Refund Details

Address:

West Bengal

Hi,
The customer service department of Kolkataonlineflorists.com is absolute rubbish. They are not courteous and one of them even hung up the phone while I was still speaking.

The website takes ages to update status of the order (48 hours gone and still nothing).

If a person is cancelling the order, neither is there any sms or any mail which states that the order has been cancelled and by this many days a refund will be done.

My order no. is HKOF[protected] and just because of the terrible service both in terms of web updates and delivery timing, I called up the customer care today ( 4/4/13) to cancel my order, I have no clue if the order has been cancelled and if I would get back the money or not.
Never Ordering anything again from this website and will recommend the same to friends and family.