[Resolved]  KSRTC — online booking refund

I booked two tickets from chennai to tumkur on24.06.2009. Date of journey on 26.06.2009. As the transaction is failed, i request you kindly to refund the detected amount

Hi
i had booked a ticket from bangalore to kolhapur and KSRTC booking history showed no tickets booked

however i was surprised to see a debit of 1392 in my account even though the status in the KSRTC site showed no tickets booked

Can some one help on this issue

Thanks
Rajan

Dear Sir,



I tried to book a bus ticket (KSRTC – Airavat) Chennai to Bangalore on[protected] through login Kini_gk.



While booking the ticket I used my credit card NO:-[protected]. Unfortunately the ticket was not booked but the ticket amount Rs.585/- got ducted in my credit card account. I checked in booked ticket details in KSRTC. There is no ticket booked on this credit card.


Due to that I wrote a mail to ICICI Bank. They given reply the refund amount KSRTC to be settle to ICICI then they will refund to me.


Plz find the given below attached & do the needful for refund my money of Rs.585/- immediately.



Regards,
M.Robert Robinson
Mobile:-[protected]

Even I have faced this problem. I have been charged by KSRTC twice and there is no response from them, inspite of sending repeated mails to [protected]@ksrtc.org.

Is there anyway to track KSRTC reference no online???

:(

Online reservation for three tickets from Chennai to Mysore for 19/07/2009(Aihravat) was made on 16/07/2009. Before the transaction completed there was an booking error and the ticket was not booked however the amount has been deducted from the account and has not been refunded. Payment was made with ICICI debit card. help me out with this issue.

KSRTC — Problem in REFUND

I had booked in KSTRC BUS Service from KODIAKANAL to BANGALORE on 16th Aug departure time 18:47, trip CODE 1847KDKBNG

First BUS Tyre got puncturted after the GHAT section was completed, he replaced the type and started the journey. Once again at 2 AM in the middle of the night the BUS BROKE DOWN completely.

The Driver in the BUS approached the passengers and told BUS is broke down and that you may take any BUS and go to bangalore and that your tickets would be refunded once raeach bangalore by SHANTINAGAR BUS STOP.

All the passengers were dumped into any bus of KSRTC which was comming to bangalore like donkeys. Passengers had no other choice than come by standing or kneeling.

After we come to bangalore and approach SHANTINAGAR BUS DEPO they say that the tickets will not be refunded because you have come by KSRTC buses.

But my compliant is that we had payed and booked for sitting and not come standing and dumped into busses like donkeys.

Is there any justice to common man in INDIA. Is KSRTC friendly when it comes to disaster handling. Is there some one listening...

Dear Sir,

Subject:Reservation facilty from Raichur to Mangalore for Airavath Volvo bus trip code:1701HYDMNG -Reg
The reservation facilty for booking tickets from Raichur for the subject service has devoloped some technical problems in the server system. Please arrange to rectify the same as we could not make reservations from Raichur for past 20days.
Thanking you
Narasimha Reddy Elluri

our pnr no j14582126 frm chennai to banglore on 04/9/2009.we were not able to traval because we were not having the identity proof so i request u to do the needful.

KSRTC — Money refund delays

Dear Sir

I tried to make an online boking from Bangalore to Tirupathi through KSRTC website. First time the money got deducted but tickets were not booked.

I made a second attempt , this time through my SBI online account, but again the same has happened. Amount deducted is INR 1292.

There is no response from them inspite of sending reminders. Its been 10 days. There has not been a single acknowledgement of the issue.

Transaction reference details are as follows:

Reference Number: OB1529712 [Amount debited is 1292].

Reference Number: OB1529174 [Amount debited INR 528.

Thanks in advance for the help

Ashok

KSRTC City Bus — Corrupt Driver

Hi,
It is such a dismay to travel in KSRTC and BMTC buses these days , I think the system's corruption level has reached its heights.Something needs to be done to handle this, dont know whether the transport minister is doing anything to handle this.
I am a regular commuter of KSRTC and BMTC buses. I commute to and from my office which is in binnamangala, i have been facing problems with the bus conductors in terms of their behavior and the fraud they do to the commuters. I have had a tit wid one of them very recently on this. He almost became violent.Today again such incident happened.
I boarded the bus from Benninganahalli , asked for the ticket, the driver(who is also the conductor) gave me an already used ticket(identified because it was already torn). I refused to take that and then after lot of arguments he gave me another ticket,he wrote the balance on it.How can he give an already used ticket ?
To my fortune i noted down the ticket number , because i knew he is going to do some foul play later.
And there it is , after getting down from the bus, the ticket i got from the driver which he gave me with the balance was a different one.What is this happening, they are corrupt to such extend that for 1 or 2 rupees they will sell their moral values ?? They are not better than the beggars on the street.

Please note down the bus no and other details

Bus number : KA-01 FA-187
Ticket Which was alloted to me before : G[protected]
Ticket which he changed while returning me the balance(The fraud) : G[protected]
Date of travel : 23/11/2009
Place of Boarding : Benninganahalli
Place of Drop : Binnamangala


I firmly believe that if each citizen does his or her bit, we surely can make a difference, i am doing it here.Please the system also needs to respond and do its bit.

Regards
Priyadarshini Nair

I not personally came across the above said incidents, but I am would believe that because I have my own experience to prove they are corrupt. I say this because, I regularly see that many conductor would ask you for 2-3 rs less than the actual amount of ticket by not issuing the ticket.

I have denied this all the time and demanded them for the ticket, obviously here I would have to pay the right amount, here he would say he has no change (just a trick). But, to the worst part of it, I see many of them do accept this and travel happily(I hardly see any checking in Bangalore, does the concept is here or not). Ultimately at the end the conductor is looting all the money (for eg 5 * 100 = 500/day) which is TAX free, all of his own. I am really condemn this activity.

Adding to this, we say lot of safety precautions to be taken while driving, but i don't understand the concept of having the driver cum conductor role, where many time they issue ticket while driving, which involves lot of risk. On the other way it also delays compared the commute time for the passengers, which is bearable but not to the safety.

I really don't know would this reach authorities and there would be any action for this/ or this is known well know and neglected issue ;).

Dear Sir,

I had cancelled 2 tickets on 17-Dec-2009 which was booked online on 8-Dec-2009 from KSRTC (URL: http://59.162.166.116/AWATAROnline/). And till now the refund amount is not credited to my Credit card Account. And there is not a reasonable and proper response from the KSRTC Customer Service Team.

After a lot of try i happened to contact a member from Accounts Section in KSRTC and on thursday(31-Dec-2009) i was informed that by monday(4-Jan-2010) the refund amount will be credited. But it has not happened. And now i have been trying to contact the Accounts Section and nobody is picking up the call. I have been keep on mailing the online refund email contact at KSRTC and they are not at all responding. Yesterday the address got invalid it seems the my last mail was not delivered.

I have been calling the KSRTC Customer Service numbers and there are not proper response. The only thing that is happening is that my Mobile Bill is increasing and for what good?

I have been using the KSRTC Bus service and i was satisfied with their Bus Service. But now i have lost all hope and i feel that they have completely lost their Dignity. Although i will keep trying to get my refund amount from KSRTC back i would request you all to never to use the Online Booking facility of KSRTC.

Thank you.

With lot of disappointments,
Vijith PV

HI All,

I have booked a ticket through "KSRTC.in" for travel from bangalore to chennai in Airavat Volvo bus on 4th Jan 2010 for tavelling date 17 Jan 2010. My Booking reference id is OB1727043. Amount has been deducted from my account but no tickets has been issued. I have called customer care 6-7 time but they are responding at all.Also I have sent a mail also to [protected]@ksrtc.org but its getting failed and return message is no mail id exist under this name.

Could you please help me getting my refund from KSRTC of 585.

Thanks,
Deepanshu
Mobile : [protected]

KSRTC — RESERVATION COMPLINTS

Driver not allowing me in bus without printout of ticket even though shown soft copy with id proof at last demanded me to purchase new ticket

Bus no.KA.09 F-4325, Bus Root is From : KumbaKonam To Mysore, I am Travel From Chamarajanagar To Mysore Time : Early Morning 05.30am Counductor is mis behaveing to me

KSRTC — Online Refund

I have booked ticket on 10th March 2010.
Date of journey was 16th March 2010 from Mumbai to Bangalore.

The following 3 transactions failed.
OB1914673
OB1914679
OB1914867
I am writing mails to [protected]@ksrtc.org.
They said me o contact on the following numbers
[protected], 22221321, 22221332 and 22221128 Extn
283

but no one picks the phone and hepls.

Please let me know how can I get refund for the failed transactions.

Regards
Amit Kumar
[protected]

I think u r mistaken with the number . RT 542 is the perumathura Trivandrum bus. RT 512 is a minibus which is now scrapped. Those buses wont stop at required stops only when the buses are running overloaded.

KSRTC should come to an end of its cheating activities by duping people through e-mail transactions.They must provide some system to issue complaint nos.in such cases where public suffer for their hard earned blocked money with KSRTC and there must be provision of tracking the status of complaint.KSRTC general manager required to have a glance to the bunch of incompetent staff sitting around him.

S, M.Sharma
mob.[protected]
Mail : surender.m.[protected]@gmail.com

KSRTC — money refund

i booked a ticket for a bus from KSRTC i got deducted my amount but ticket did not get pnr no:j13565089 so please refund my amount

Dear sir,

please refund my amount my A/C .

my transaction id 0B2525910

Regards
shashidhar
[protected]