[Resolved]  LG 26 " LCD TV — lg service Very bad experience with service from Vadodara Branch

I had brought Lg 26 inch LCD TV almost 4 months back. There is serious problem with my TV.
It is giving back current in AV in put and burnt my TATA SKY Digi box.
After replacement of AV board in TV it worked fine for amost 15 days.
Again same problem occured. It took more 15 days for coming new board, mean while smps also bursted. Yet SMPS is not replaced.
When i had asked for stand by TV, Mr. Neelesh from LG directly refused to give stand by tv as he is telling that There is some problem with my supply or Tata sky. due this tv back currentn my another tv having another tata sky connection parallel with this tv has also got problem with av card and digibox also.
It seems all has 0ccured due to lg power smps.

And i am fed up with branch service. From call center they had provided me no. of Mr. Parag Desai ([protected]) but after talking with him he told he will talk with dealer but when i tried to contact him at evening he is just not receiving my call . After constant giving him call he rejected my call. after 5 mins he switched off his mobile.

I am waithing for tomorrow or else I am going to Consumer Court.

Regards

Aslam Bhatkar
mob : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

AT LAST AFTER LONG HOT TELE TALK WITH CALL CENTER AND 8 REMINDERS TO VADODARA SERVICE CENTER BY CALL CENTER THEY HAD REPLACED MY TV'S SMPS AND AV BOARD FROM THEIR STANDBY TV.

BUT THE THING IS THE SERVICE CENTER OF VADODARA IS VERY WORST & MR. PARAG DESAI OF LG HAS TALKED VERY WORSTLY WITH ME.

IF YOU WANT I CAN PROVIDE AUDIO RECORDING OF TOTAL CALL.

REGARDS

ASLAM BHATKAR

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