[Resolved]  LG Electronic — Replacement of A/C Fan Motor

Address:

Delhi

Reminder 1.

------Original Message------
To: [protected]@lge.com
To: [protected]@lge.com
Subject: Re: LGEIL Customer Email
Sent: Jun 9, 2011 8:49 PM

Dear Madam,

As per engineer my A/C unit fan motor is faulty and it will take to replace three to four days.

Please let me know how mach time to take replace of faulty fan motor because my daughter left hand in fracture and doctor recommended for A/C room.

In view of my problem please arrange to replace faulty fan motor at the earliest.

Hope you understand my problem.

Regards,

Kamal Kumar

[protected]

------Original Message------
From: [protected]@lge.com
To: Kamal
Subject: LGEIL Customer Email
Sent: Jun 9, 2011 5:09 PM

09/06/2011 Thank you for contacting LG Electronics[protected]Reply to Customer Enquiry[protected] Dear Customer, We acknowledge your concern & forward it to our branch office in order to take an immediate step in this regards. To help us serve you better, please provide us your valuable feedback, on our service ID [protected]@lge.com <mailto:[protected]@lge.com>. Thanking you and reassuring you of our best services always. Thanks & Regards Madhuri Vishwas Customer Service Dept. LGEIL- Head Office Greater Noida(UP[protected]Customer Details[protected]--- Name : Kamal Kumar Street : village Samas Pur post office ujwa City : new delhi State : delhi Post Code : 110001 Tel : [protected] Country : India E-mail : [protected]@avi-oil.com[protected]Original Customer Inquiry[protected] Received Date : 09/06/2011 16:35 08 The type of inquiry : Customer Service Product/Model No. : Window/LWA5EW1DF1 Dear Sir / Madam, I have 1.5 Ton window A/C which was not working from 06.06.2011 and I have made complaint on 06.06.2011 morning and again on 07.06.2011 evening and complaint no. RNA[protected]. I wish to inform you that nobody call me for attending my complaint and I suffering for this problem last 4 days and I have made three to four call to customer service for status of my complaint but nobody taking my complaint seriously. I request to you please take immediate action on my complaint and rectify the unit without further delay otherwise I don’t have to option go to consumer court. Regards, KAMAL KUMAR Mobil No. [protected][protected][protected][protected] Click here if you have more question The following survey will be used for the improvement of LG service only. Please feel free to give us your frank feedback. How would you rate the e-mail response on the following? Very dissatisfied Dissatisfied Moderate Satisfied Very satisfied If you are not satisfied with the answer we provided Please do not reply back to this e-mail message as this addres
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