[Resolved] LG Mobiles — LG HB 620T | |||
Dear Sir, I HAVE PURCHASED THE LG HB 620 T MOBILE FROM INDIA THROUGH MY CREDIT CARD WHICH WAS DELIVERED TO ME BY DEALER NAME KAVIRAJ ENTERPRISES. AFTER USING THE PHONE FOR 6 MONTHS AND THERE IS SOME SOFTWARE PROBLEM AS WHEN EVER I AM INSERTING THE SIM CARD THE SAME IS UNABLE TO READ THE SAME. I HAVE BEEN TO LOCAL LG CUSTOMER CARE WHERE THEY COULD NOT ABLE TO LOCATE THE PROBLEM. After inserting the same also I am getting the error msg as “insert sim card”. I have tried with different sim cards the answer will be the same. There is no response with regard to my problem i am facing with my mobile. I thing the validity of your guarantee is also going to expire by this april 2010 and i am not getting any reply. Iam not able to understand why there is so much of delay with regard to attending the problem or its usual way of working with regard to LG Service. Any way i am not at all satisfied with LG Mobile Services being provided in India. Kindly help me out of the problem. I have purchased the mobile for Rs. 6900/- and the same is notfuctiong after use of 6 months. This is very unfortunate i have planned to buy LG Mobile. KIndly solve my problem at the earliest. Thanks & REgards B Krishna [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0256 0941
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P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
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lg mobiles — Touchpad not working and service centre people not providing clear details.
To,Customer Service Department
LG Electronics India Pvt Ltd,
Plot No 51,
Surajpur Kasna Road,
Greater Noida - 201306 (UP)
Sub: Tough pad not working and service centre people not providing clear details.
I am Samba siva reddy bandi, recently i purchased LG GD510 mobile, at mobile store, ( 5 months ago). suddenly the touch pad is not working.I submitted my phone to a service center in S.V electronics Ameerpat (Aditya enclaves-mythrivanam, Shop No. 41, Nilagiri Block),Hyderabad(AP). they said it will take one week to solve the problem. but the time has gone almost one month and they are saying the touch pads are not there and has to come from company for this model touch pad failure is the main problem. Some times the service center people not answering the phones also (+91 [protected],[protected], [protected]).for this reason i visited your workplace 3-4 times also, so kindly send touch pads to the service centers quickly and manufacture better models for the sake of customers.
I humbly requesting you to please provide my mobile status.
I shall be highly grateful to you for this act of kindness.
Thanks and regards,
Samba shiva reddy. Bandi
Mobile: [protected]