[Resolved]  LG / Television — PANEL AND MOTHERBOARD PROBLEM

Address:East Sikkim, Sikkim

Bought LG LCD Tv , model LGCS560 from shoppingindiatimes .com and after I received it I found that TV is having a panel problem and a motherboard problem where I am experiencing a black spots on screen and also tv goes off anytime.
Tried lodging the complaint number of times to LG customer care but no use , also tried several times calling LG sevice desk to my nearest station but again useless as no one gives damm to it. feeling very much cheated and harrased as this product costed me 42000.
Product bought in june 2012. I tried contacting indiatimes shopping website for the help as product brought from them but they are saying to contact LG for the same.
Feeling helpless, pls. help.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7060
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information