[Resolved]  L.I.C. Of India — REFUSE TO REIMBURSE EXPENSES DUE TO LIC'S MISTAKE

Address:

Mumbai City, Maharashtra

I AM HOLDING 5 LIC POLICIES NUMBERED[protected] TO 18, ISSUED AND ADMINISTERED BY BRANCH NO. 89 - C, BORIVALI (W), MUMBAI 400 092.I HAD APPLIED FOR CHANGE IN BANK ECS MANDATE FROM ICICI BANK TO HDFC BANK FOR PREMIUM PAYMENT ON MY ABOVE 5 POLICIES . LIC AGREED TO MY REQUEST AND WROTE ME ON 17.02.2009 CONFIRMING THE NEW BANK NAME, BRANCH A/C NUMBER, BANK MICR CODE AND OTHER DETAILS. THEY ADVISED ME TO PAY MARCH-2009 PREMIUM FROM OLD BANK A/C WHICH I COMPLIED WITH. THEREAFTER I HAD REDUCED THE USE OF MY ICICI BANK A/C AND I WAS NOT KEEPING LARGE BALANCE IN THAT BANK A/C IN MARCH-2010, THEY MADE ERROR AND SENT ECS COLLECTION INSTRUCTION TO MY OLD AND DORMANT ICICI BANK A/C WHERE SUFFICIENT BALANCE WAS NOT AVAILABLE, WHEREAS I WAS READY WITH SUFFICIENT AMOUNT IN HDFC BANK TO HONOUR MY PREMIUM PAYMENT LIABILITY. DUE TO INSUFFICIENT BALANCE, TWO ECS INSTRUCTIONS FAILED AND ICICI BANK SLAPPED A FINE OF Rs. 276+276=552.
I HAD LOT OF CORRESPONDANCE WITH LIC BRANCH, LIC OMBUDSMAN AND IRDA OFFICE , BUT LIC IS REFUSING TO REIMBURSE ME THE ABOVE LOSS WHICH OCCURED TO ME FOR NO FAULT OF MINE.
I HAVE KEPT ALL THE DOCUMENTS TO SUPPORT TO SUPPORT MY CLAIM.
LIC BRANCH NO. 89-C, BORIVALI (W), MUMBAI 400 092 IS LIABLE TO REIMBURSE ME THE ABOVE LOSS PLUS OTHER EXPENSES I INCURRED TO REDRESS MY GRIEVANCE.
APPLICANT : MR. TEJAS PRAFULCHANDRA SHAH
CONTACT : (R[protected]M) [protected]
E-MAIL ID : [protected]@yahoo.com / [protected]@rediffmail.com / [protected]@rediffmail.com