[Resolved]  DishTV India — Regarding Rechage through rechargeitnow.com

Address:Kohima, Nagaland

Refer to my VC No. [protected]/ mob. No. [protected], my next renewal date was 12/01/11, and i have recharged my VC on 10/01/2011 by Rs. 150/- through rechargeitnow.com and the transaction was success. But surprisingly my VC was disconnected on 12/01/2011. on query i heard that the payment made through net was not received by DishTV. NOW, I paid Rs. 200/- to reconnect the same on 13/01/11, from my repayment of Rs. 200/- DishTV has deducted Rs. 20/- as reconnection charge. Although no tracing about my Rs. 150/- which already deducted from my account. Asking for bank statement/ scanned copy etc, where as i have produced the transaction details of rechargeitnow.com. Who will take care of my payment which i already made, is this payment through such site rechargeitnow.com is not safe ? Please guide me not only for correct solution but i need the preventive measure against harassment i got. Please.
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Aug 13, 2020
Complaint marked as Resolved 
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DishTV India — looting harassing customers

From Dr Anil Thakur 10h march 2009
I am having three connections with so called esteemed Dish Tv.My name is Dr Anil Thakur with following VC numbersMobile [protected] Plz Call after 5pm
VC in name of Dr Anil Thakur Delhi [protected]
VC [protected]
Vc[protected]
VC [protected]
Sir,
Despite my latest previous and repeated complaints at customer care centers, by mail at [protected]@dishtv.in and customer care blog I am sorry to say that the complaint is still persisting . Even though Mr Gurdeep and Mr neeraj ID 766 callled me on 9th March and I told them details of all channels I want of each of my VCs still many channels are not being shown. Even next renewal date as told by Mr Neeraj ID 766 as December 2010 my next information from customer care when I was again calling for channel disparities the next renewal date was told me in November 2009. One year difference. No body tried to clarify that why this is being done . This shows the way customer care of dishtv is working. They are really looting customers and I&B ministry shud look into matter. None of their official at customer care are giving which is consistent to one other. Some says onethng other totally differs. Such indifferent, callous and ridiculous behaviour needs high level inquiry and I request that my this mail be treated under RTI ands required fees may be deducted from my account. Despite everything being narrated to highest of their official of ranks of chief executive CC Mr Gurdep and MR Neeraj ID 766 supervisor daily my channels are being changed without prior information. This is highly objectionable and causing so much tensions and frustration in customers like me and now DISHTV should give me all available channels at all my VCs as compensation. Moreover I was promised three times when I wanted to talk to supervisor that they are busy and will call me back. It never happened. Earlier also same kind of drama is being done by Dishtv officials. They are like dogs tail which seems never to be straight. May I now ask how many times I have to call Customer care for same reasons. This reflects their idiotic, nonsense, ridiculous and callous attitude like . Is their any law to punish such officials who despite personally talking to me and despite that I had given them all details they still doing nonsense behaving like brainless creatures. Their such attitude are health hazards to customers as their repeated asking same question on customer care centre after getting them after so much efforts that first press star then press 1 then 2 and so on. This is highly objectionable and necessitates strict action at social an dlegal level. Even dogs get trained in that much time. Now I ask Mr Gurdeep and Mr Neeraj to explain their or theirs officials attitude and harassing customers. They still despite such mails and calls are behaving as . I am sending one copy of this to Highest of Govt. Officials in IB ministry and also written to media and ministry to have some restraints on them so that they should not act in INSANE manner and should be answerable. All complaints should be given feedback by senior officials. I also request you to kindly provide me address of owner of the company with request that such negligence in future should be taken as financial frauds as Satyam company type. I want to know how long they will continue to behave in such animal like behaviour without any sense of responsibility.

DishTV — HARASSING customer and looting them is synonym to Dishtv

From Dr Anil Thakur 10h march 2009
I am having three connections with so called esteemed Dish Tv.My name is Dr Anil Thakur with following VC numbersMobile [protected] Plz Call after 5pm
VC in name of Dr Anil Thakur Delhi [protected]
VC [protected]
Vc[protected]
VC [protected]
Sir,
Despite my latest previous and repeated complaints at customer care centers, by mail at [protected]@dishtv.in and customer care blog I am sorry to say that the complaint is still persisting . Even though Mr Gurdeep and Mr neeraj ID 766 callled me on 9th March and I told them details of all channels I want of each of my VCs still many channels are not being shown. Even next renewal date as told by Mr Neeraj ID 766 as December 2010 my next information from customer care when I was again calling for channel disparities the next renewal date was told me in November 2009. One year difference. No body tried to clarify that why this is being done . This shows the way customer care of dishtv is working. They are really looting customers and I&B ministry shud look into matter. None of their official at customer care are giving which is consistent to one other. Some says onethng other totally differs. Such indifferent, callous and ridiculous behaviour needs high level inquiry and I request that my this mail be treated under RTI ands required fees may be deducted from my account. Despite everything being narrated to highest of their official of ranks of chief executive CC Mr Gurdep and MR Neeraj ID 766 supervisor daily my channels are being changed without prior information. This is highly objectionable and causing so much tensions and frustration in customers like me and now DISHTV should give me all available channels at all my VCs as compensation. Moreover I was promised three times when I wanted to talk to supervisor that they are busy and will call me back. It never happened. Earlier also same kind of drama is being done by Dishtv officials. They are like dogs tail which seems never to be straight. May I now ask how many times I have to call Customer care for same reasons. This reflects their idiotic, nonsense, ridiculous and callous attitude like . Is their any law to punish such officials who despite personally talking to me and despite that I had given them all details they still doing nonsense behaving like brainless creatures. Their such attitude are health hazards to customers as their repeated asking same question on customer care centre after getting them after so much efforts that first press star then press 1 then 2 and so on. This is highly objectionable and necessitates strict action at social an dlegal level. Even dogs get trained in that much time. Now I ask Mr Gurdeep and Mr Neeraj to explain their or theirs officials attitude and harassing customers. They still despite such mails and calls are behaving as . I am sending one copy of this to Highest of Govt. Officials in IB ministry and also written to media and ministry to have some restraints on them so that they should not act in INSANE manner and should be answerable. All complaints should be given feedback by senior officials. I also request you to kindly provide me address of owner of the company with request that such negligence in future should be taken as financial frauds as Satyam company type. I want to know how long they will continue to behave in such animal like behaviour without any sense of responsibility.

DishTV India — looting and harassing customers

From Dr Anil Thakur 10h march 2009
I am having three connections with so called esteemed Dish Tv.My name is Dr Anil Thakur with following VC numbersMobile [protected] Plz Call after 5pm
VC in name of Dr Anil Thakur Delhi [protected]
VC [protected]
Vc[protected]
VC [protected]
Sir,
Despite my latest previous and repeated complaints at customer care centers, by mail at [protected]@dishtv.in and customer care blog I am sorry to say that the complaint is still persisting . Even though Mr Gurdeep and Mr neeraj ID 766 callled me on 9th March and I told them details of all channels I want of each of my VCs still many channels are not being shown. Even next renewal date as told by Mr Neeraj ID 766 as December 2010 my next information from customer care when I was again calling for channel disparities the next renewal date was told me in November 2009. One year difference. No body tried to clarify that why this is being done . This shows the way customer care of dishtv is working. They are really looting customers and I&B ministry shud look into matter. None of their official at customer care are giving which is consistent to one other. Some says onethng other totally differs. Such indifferent, callous and ridiculous behaviour needs high level inquiry and I request that my this mail be treated under RTI ands required fees may be deducted from my account. Despite everything being narrated to highest of their official of ranks of chief executive CC Mr Gurdep and MR Neeraj ID 766 supervisor daily my channels are being changed without prior information. This is highly objectionable and causing so much tensions and frustration in customers like me and now DISHTV should give me all available channels at all my VCs as compensation. Moreover I was promised three times when I wanted to talk to supervisor that they are busy and will call me back. It never happened. Earlier also same kind of drama is being done by Dishtv officials. They are like dogs tail which seems never to be straight. May I now ask how many times I have to call Customer care for same reasons. This reflects their idiotic, nonsense, ridiculous and callous attitude like . Is their any law to punish such officials who despite personally talking to me and despite that I had given them all details they still doing nonsense behaving like brainless creatures. Their such attitude are health hazards to customers as their repeated asking same question on customer care centre after getting them after so much efforts that first press star then press 1 then 2 and so on. This is highly objectionable and necessitates strict action at social an dlegal level. Even dogs get trained in that much time. Now I ask Mr Gurdeep and Mr Neeraj to explain their or theirs officials attitude and harassing customers. They still despite such mails and calls are behaving as . I am sending one copy of this to Highest of Govt. Officials in IB ministry and also written to media and ministry to have some restraints on them so that they should not act in INSANE manner and should be answerable. All complaints should be given feedback by senior officials. I also request you to kindly provide me address of owner of the company with request that such negligence in future should be taken as financial frauds as Satyam company type. I want to know how long they will continue to behave in such animal like behaviour without any sense of responsibility.

DishTV India — Looting and harassing customers By dishtv

From Dr Anil Thakur 10h march 2009
I am having three connections with so called esteemed Dish Tv.My name is Dr Anil Thakur with following VC numbersMobile [protected] Plz Call after 5pm
VC in name of Dr Anil Thakur Delhi [protected]
VC [protected]
Vc[protected]
VC [protected]
Sir,
Despite my latest previous and repeated complaints at customer care centers, by mail at [protected]@dishtv.in and customer care blog I am sorry to say that the complaint is still persisting . Even though Mr Gurdeep and Mr neeraj ID 766 callled me on 9th March and I told them details of all channels I want of each of my VCs still many channels are not being shown. Even next renewal date as told by Mr Neeraj ID 766 as December 2010 my next information from customer care when I was again calling for channel disparities the next renewal date was told me in November 2009. One year difference. No body tried to clarify that why this is being done . This shows the way customer care of dishtv is working. They are really looting customers and I&B ministry shud look into matter. None of their official at customer care are giving which is consistent to one other. Some says onethng other totally differs. Such indifferent, callous and ridiculous behaviour needs high level inquiry and I request that my this mail be treated under RTI ands required fees may be deducted from my account. Despite everything being narrated to highest of their official of ranks of chief executive CC Mr Gurdep and MR Neeraj ID 766 supervisor daily my channels are being changed without prior information. This is highly objectionable and causing so much tensions and frustration in customers like me and now DISHTV should give me all available channels at all my VCs as compensation. Moreover I was promised three times when I wanted to talk to supervisor that they are busy and will call me back. It never happened. Earlier also same kind of drama is being done by Dishtv officials. They are like dogs tail which seems never to be straight. May I now ask how many times I have to call Customer care for same reasons. This reflects their idiotic, nonsense, ridiculous and callous attitude like . Is their any law to punish such officials who despite personally talking to me and despite that I had given them all details they still doing nonsense behaving like brainless creatures. Their such attitude are health hazards to customers as their repeated asking same question on customer care centre after getting them after so much efforts that first press star then press 1 then 2 and so on. This is highly objectionable and necessitates strict action at social an dlegal level. Even dogs get trained in that much time. Now I ask Mr Gurdeep and Mr Neeraj to explain their or theirs officials attitude and harassing customers. They still despite such mails and calls are behaving as . I am sending one copy of this to Highest of Govt. Officials in IB ministry and also written to media and ministry to have some restraints on them so that they should not act in INSANE manner and should be answerable. All complaints should be given feedback by senior officials. I also request you to kindly provide me address of owner of the company with request that such negligence in future should be taken as financial frauds as Satyam company type. I want to know how long they will continue to behave in such animal like behaviour without any sense of responsibility.
Even prostitutes provide a better and honest service. Dish Tv really SUCKS!!!
my dishtv package is expair but namal reginal & DD channels are not cominig (free channels) so pleace send me resan sir .&how many rupees i am recharge my package.pleace send me mesge sir
Nobody is in this world to take action against such companies. This is India...
call me at my registered no [protected].
i am having problem.
Please lodge a complaint to their Mai Baap at

Secretary,
Telcom Regulatory Authority of India (TRAI)
Mahanagar Doorsanchar Bhawan, J
awaharlal Nehru Marg, New Delhi 110 002
Doctor I fully agree with your position on Dish TV.This one of the worst ever customer care I have come across.Most of the time you end up speaking to some representative who doesnt say anything except apologies, has no clue what is to be done refuse to allow you to escalate issue further keep telling you notorious procedures on "back end"calling back and system showing problem resolved.You may get several calls back invariably at late hours in the night sometimes even telling you problems is solved.You are sure to get your BP raised to alarming levels.The technicians who come for installation do not carry right tools or equipment, do not have satellite tracking meters, keep complaining about their working conditions etc etc.Pathetic indeed.If they spend a small part of the money they are spending on Shahrukh khan the customers would be a happier lot.I also have a Tatasky connection and the support mechanismis exemplary.
I have also faced the same problem. I made a payment through their website of Rs 350 and the transaction was successful. I also have an email confirmation, the money is also deducted from my account. However, when I informed them about the same they said that they have not received any payment and I need to wait or call the bank. This is utter rubbish and they are just looting the customers.
Dear Sir,

I fully agree with you. They are ruthless, unreliable and most disorganised company. All their so called agents are equally bad and once they sell the dish to the customer their work is completed. We are also suffering from their services.

We are taking up with the consumer court to expose this horrible company who are cheating the public.

DishTV — tahir ahmad dar

Please change the ALL SPORTS package.And activate family [protected]@220 package.my vc.no.[protected].please

i paid for 1 month 300 rs

i paid for 1 month 300 rs but within 17 days its asking recharge

dish tv viewing card deactivated

I have balance but dish tv show viewing card deactivated . please check balance and send me.my mail I'd Lavi. gupta.[protected]@gmail. com

registration code

my registration code

deactivated acount-fake offer dishtv india

my dish tv vc [protected] subscribes "dish freedom package" offer feb'06 Rs 2490.this package life time free 43 chanel, so kindly activatec viewing card

change my mobile phone No.

My V.C No. [protected] Name- Manoj Kumar Swain Phone No- [protected] ( change this ) Registered this Phone No- [protected].

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