Airtel Digital TV — airtel digital tv no response after realizing payment | |||
This is regarding my new connection. My customer ID: [protected] I applied for new connection on Last Friday (june, 15) though net banking card . Transaction ID[protected]. Your associate committed me that day we ll definitely install it on the next day but one week past no call from your side . The most disappointing is, I called you 8 times , every time somebody picks and ask for the details of my connection and tells we ll call you back in 1 hour or 45 minutes. No body call me back. Just I think Airtel is fooling me . I don’t have any time to call you or waste my time and money on that. This sms i got when i pay online on 15/6/2012, today its 21/06/2012 no response shame on airtel brand!! assured me to serve connection within 48 hrs .... your northeast region personnels are making a very good reputation of your brand.. Namaste! Thank you for choosing airtel digitalTV. Your booking details are:customer ID: [protected] Order no: 2066016 Pack name: Mega 12M Bundle Feb-12(Upfront NRC Rs.4770) Validity: 365 days Rent post free period: Rs325/mnth please drag them to the court and try to give them exemplary punishment your sincerely s.k.khan [protected]@hotmail.com Was this information helpful? | |||
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AIRTEL DIGITAL TV — No response from Airtel
Dear Sir,My Airtel Digital TV Customer ID is [protected] and this is to bring to notice that since last one month, I am requesting Airtel Digital TV customer care to activate Channels- Movies Now HD (No.198) and Discovery HD (No.338) but after so much follow up through email and telephone there is no response from Airtel.
So my request is to take immediate agaist my complaint.
Regards,
Nitin Mayekar
Hi ,
From friday i m continuesly but customer call center guys are not responding , i gave call atleast 10 time and explain the same to each agent , but no solution provided for my problem .Every time they told with in some time engineer will call you and fix . Finally i told to disconnect my connection . I don't want to use service any more .
Problem was wire broke from conneector , airtel engineer came to my place and he asked 350 + 100 (service charge) , that is not acceptable .
Here i want to name few agents who i talked Soni Morya(TL),Rinki,Imran,Sridhar,PrathviRaj.
From friday i m continuesly but customer call center guys are not responding , i gave call atleast 10 time and explain the same to each agent , but no solution provided for my problem .Every time they told with in some time engineer will call you and fix . Finally i told to disconnect my connection . I don't want to use service any more .
Problem was wire broke from conneector , airtel engineer came to my place and he asked 350 + 100 (service charge) , that is not acceptable .
Here i want to name few agents who i talked Soni Morya(TL),Rinki,Imran,Sridhar,PrathviRaj.
my contact number is [protected]
plz do the needful
plz do the needful
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AIRTEL DIGITAL TV — No Response
Nobody has yet responded. Its a fortnight now.Yashwant Parashar
[protected] Forwarded message[protected]
From: [protected]@airtel.in <[protected]@airtel.in>
Date: Fri, Jan 22, 2010 at 12:29 PM
Subject: Re: Fwd: Complaint Reminder 2 Message From Yashwant Parashar <[protected]@gmail.com> [REF:[protected]]
To: [protected]@gmail.com
Dear Mr.Parashar,
Thank you for writing to us at Airtel Digital TV.
This is with reference to your mail regarding service issue.
Please accept our apologies for the inconvenience faced by you.
We would like to inform you that your complaint regarding remote issue has been forwarded to the concerned department. The concerned department would contact you at the earliest.
It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.
Regards,
Lekha.
Airtel digital TV.
PS: In case you require any further assistance, please:
- Email us at [protected]@airtel.in
- Or call us at [protected] (toll free)/[protected]tolled)
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---- Original Message ----
My complaint has not yet been addressed.
Yashwant Parashar
[protected] Forwarded message[protected]
From: Yashwant Parashar <[protected]@gmail.com>
Date: Sat, Jan 16, 2010 at 12:45 PM
Subject: Complaint
To: [protected]@airtel.in
Cc: [protected]@gmail.com
Dear Sir/Madam
I am unfortunate enough to have an Airtel DTH vide Customer ID [protected].
I am
facing problems with the remote control of my system.
With great difficulty and after changing three telephones I could get
across to
your complaint nos. And after three mismanaged calls I could finally convey
my
problem to a person (arrogant and devoid of any courtesy) at your place.
This
was on 12th January evening. Nobody has yet contacted me or tried to sort
out
my problem.
I even went twice to your service centre with the equipment a few months
back
with same problem and was told that everything was alright. Besides this I
would also like to draw your attention towards the kind and quality of
installation done by you. You can compare the quality of TATA Sky installed
next to it.
Now I am not ready to wander places with this equipment and in case this is
not
fixed I will prefer to dispose it.
--
Yashwant Parashar