[Resolved]  Photon Whiz Data Card — REFUND of Money of my after cancellation of order by company itself

Address:

Hassan, Karnataka

Dear Concern

I have placed internet data card online from TATA Teleservises, my order got
cancelled due to non availibility of postpaid services in hassan.

Placed order on 5th June, i got call from company on 7th june stating my
order is canclled becoz on serviceses not available, my concern still my
money has not got refunded till today..

Kindly help....

company trail mail enclose below

--
REGARDS

ANJUM SHARIFF
[protected]



On 6/15/10, ANJUM SHARIFF <anjum.[protected]@gmail.com> wrote:
--
REGARDS

ANJUM SHARIFF

[protected] Forwarded message[protected]
From: customer.[protected]@tatatel.co.in <customer.[protected]@tatatel.co.in>
Date: Jun 14, 2010 7:42 PM
Subject: Data Card payment nt credited to my account~~M1875524

To: anjum.[protected]@gmail.com


Dear Mr. Anjum Shariff,

Greetings from Tata Indicom!

We regret the inconvenience caused to you.

This is with reference to your email dated 14/06/2010 expressing concern over cancellation for the new Tata Indicom connection.

We would like to inform you that your complaint has been registered and the docket number for the same is[protected].We request you to kindly make a note of this docket number for your future correspondence and the same will be processed within 16-JUN-2010 13:37:24.We will revert to you shortly.

For any assistance please feel free to call us at 121(In case of prepaid query 12524), our 24x 7 Customer Care toll-free numbers from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Ms.Stella Thomas on [protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

For faster & better processing of your requests you can also register & manage your account at www.tataindicom.com.

Assuring you the best of our services at all times.

Thanks and Regards,

Suresh Babu.S
Manager | Customer Care - Karnataka | Tata Tele Services Limited
[protected]
www.tataindicom.com

-----Original Message-----
From: anjum.[protected]@gmail.com
Sent: [protected]:34:14.0
To : customercare.[protected]@tatatel.co.in
Cc: anjum.[protected]@yahoo.com
Subject: Data Card payment nt credited to my account~~M1875524
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Dear Concern

I have placed online order on 5th june for data card purchase.

I have received mail from Mr Vinayakaa K Prabhu regarding services not
avaiable at hassan.

Kindly refund my amount to my account.

I dont know why it is taking so long time to clear the issue, once it is
clear that no services at hassan, then why my amount is blocked.

Iam speeking to Mr Vinayakaa K Prabhu but sad to say that their is no
response from him.

*kindly confirm me by tomorrow, other wise i have to contact consumer
court....for not giving resulotion on time & keeping my money....*
**
**
*Anjum Shariff*
*[protected]*

**


[protected] Forwarded message[protected]
From: Anjum Shariff <anjum.[protected]@yahoo.com>
Date: Jun 14, 2010 3:16 PM
Subject: FW: ANJUM :: ET00201468 :: SAT Jun 05 13:06:21 2010 :: HASSAN ::
To: Anjum.[protected]@gmail.com




----Forwarded Message----
From: anjum.[protected]@yahoo.com
To: anjum.[protected]@yahoo.com
Sent: Tue, 08 Jun 2010 16:29 IST
Subject: FW: ANJUM :: ET00201468 :: SAT Jun 05 13:06:21 2010 :: HASSAN ::

Dear sir



I regret to inform you that, post paid service at hassan is not available at
present. Hence we are processing it for the cancellation.



Regards





Vinayakaa K Prabhu

Cluster Service Executive | Corporate-Central Operation Service | Tata
TeleServices Limited

TATA Teleservices Ltd| 'A' Block| Silicon Terraces| # 30/1| Hosur Main Road|
Koramangala | Mysore-132001

(

+[protected]

È

+[protected]

:

www.tatateleservices.com





From: Taranath R. Ghatge
Sent: Tuesday, June 08, 2010 3:11 PM
To: Vinayakaa K Prabhu
Subject: FW: ANJUM :: ET00201468 :: SAT Jun 05 13:06:21 2010 :: HASSAN ::



fyi







From: Dhalapathi Kaleeswaran
Sent: Saturday, June 05, 2010 2:25 PM
To: Taranath R. Ghatge
Subject: FW: ANJUM :: ET00201468 :: SAT Jun 05 13:06:21 2010 :: HASSAN ::



Please do the needful



From: [protected]@tatatel.co.in [mailto:[protected]@tatatel.co.in]
Sent: Saturday, June 05, 2010 1:45 PM
To: Dhalapathi Kaleeswaran
Subject: ANJUM :: ET00201468 :: SAT Jun 05 13:06:21 2010 :: HASSAN ::



Dear All,

A fresh order has been received from Mr. ANJUM SHARIFF.
Please find below the details of the Transaction:

Date of Registration

SAT Jun 05 13:06:21 2010

Applicant Name

ANJUM SHARIFF

Father's/Mother's Name

SAMIULLA SHARIFF

Application Form Number

ET00201468.
FORM60 :. Selected

E-mail ID

anjum.[protected]@yahoo.com

Handset Model

PHOTONWHIZ

Tariff Plan

Value 325

Value Added Services


Add on Packs


Purchase Mode

Outright

GCC Amount

100

Total Amount

1499

Transaction Id Number

MHDF[protected]

FC Detail

HASSAN

Address

WARD NO 28, RAJA RAJESHWARI MATCH FACTORY STREET , IST CROSS SALEEM NAGAR ,
HASSAN - 573021

Office Contact No.

[protected]

Residence Contact No.

[protected]



http://webapps.ttsl.com:7777/etrade/login_new.jsp


======================================
i-choose online store at www.tataindicom.com
Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is
confidential and may be privileged. If you have received it by mistake
please notify the sender by return e-mail and permanently delete this
message and any attachments from your system. Any dissemination, use,
review, distribution, printing or copying of this message in whole or in
part is strictly prohibited. Please note that e-mails are susceptible to
change.TATATELESERVICES LTD. (including its group companies) shall not be
liable for the improper or incomplete transmission of the information
contained in this communication nor for any delay in its receipt or damage
to your system. TATA TELESERVICES LTD. (or its group companies) does not
guarantee that the integrity of this communication has been maintained nor
that this communication is free of viruses, interceptions or interference.







----Forwarded Message----

From:* anjum.[protected]@yahoo.com*
To:* anjum.[protected]@yahoo.com*
To: *anjum.[protected]@yahoo.com*
Sent: *Tue, 08 Jun 2010 16:29 IST*
Subject:* FW: ANJUM :: ET00201468 :: SAT Jun 05 13:06:21 2010 :: HASSAN :: *

Dear sir



I regret to inform you that, post paid service at hassan is not available at
present. Hence we are processing it for the cancellation.



*Regards*

* *

**

*Vinayakaa K Prabhu *

Cluster Service Executive | Corporate-Central Operation Service | Tata
TeleServices Limited

TATA Teleservices Ltd| 'A' Block| Silicon Terraces| # 30/1| Hosur Main Road|
Koramangala | Mysore-132001

(

* +[protected] *

È

* +[protected] *

:

* www.tatateleservices.com *

* *



*From:* Taranath R. Ghatge
*Sent:* Tuesday, June 08, 2010 3:11 PM
*To:* Vinayakaa K Prabhu
*Subject:* FW: ANJUM :: ET00201468 :: SAT Jun 05 13:06:21 2010 :: HASSAN ::



fyi



[image: Untitled4]



*From:* Dhalapathi Kaleeswaran
*Sent:* Saturday, June 05, 2010 2:25 PM
*To:* Taranath R. Ghatge
*Subject:* FW: ANJUM :: ET00201468 :: SAT Jun 05 13:06:21 2010 :: HASSAN ::



Please do the needful



*From:* [protected]@tatatel.co.in [mailto:[protected]@tatatel.co.in]
*Sent:* Saturday, June 05, 2010 1:45 PM
*To:* Dhalapathi Kaleeswaran
*Subject:* ANJUM :: ET00201468 :: SAT Jun 05 13:06:21 2010 :: HASSAN ::



Dear All,

A fresh order has been received from Mr. ANJUM SHARIFF.
Please find below the details of the Transaction:

Date of Registration

SAT Jun 05 13:06:21 2010

Applicant Name

ANJUM SHARIFF

Father's/Mother's Name

SAMIULLA SHARIFF

Application Form Number

ET00201468.
FORM60 :. Selected

E-mail ID

anjum.[protected]@yahoo.com

Handset Model

PHOTONWHIZ

Tariff Plan

Value 325

Value Added Services

Add on Packs

Purchase Mode

Outright

GCC Amount

100

Total Amount

1499

Transaction Id Number

MHDF[protected]

FC Detail

HASSAN

Address

WARD NO 28, RAJA RAJESHWARI MATCH FACTORY STREET , IST CROSS SALEEM NAGAR ,
HASSAN - 573021

Office Contact No.

[protected]

Residence Contact No.

[protected]



http://webapps.ttsl.com:7777/etrade/login_new.jsp

======================================
i-choose online store at www.tataindicom.com
Your Comfort. Your Convenience. Your Choice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is
confidential and may be privileged. If you have received it by mistake
please notify the sender by return e-mail and permanently delete this
message and any attachments from your system. Any dissemination, use,
review, distribution, printing or copying of this message in whole or in
part is strictly prohibited. Please note that e-mails are susceptible to
change. TATA TELESERVICES LTD. (including its group companies) shall not be
liable for the improper or incomplete transmission of the information
contained in this communication nor for any delay in its receipt or damage
to your system. TATA TELESERVICES LTD. (or its group companies) does not
guarantee that the integrity of this communication has been maintained or
that this communication is free of viruses, interceptions or interferences.

======================================
i-choose online store at www.tataindicom.com
Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.






--
REGARDS

ANJUM SHARIFF