[Resolved]  Pure IT — Battery not available

Address:

Mumbai Suburban, Maharashtra

Hello,

I have bought Pure it from Star bazar thane in Month of Sep, however the unit started leaking very badly in December itself. When I launched a complaint on the call center, they informed that we need to change the battery. We requested then to tell the places whee we can find the same and he also booked one customer executive to come and visit our place.
However at none of the places the places the battery is available and the customer service guy came without informing at odd afternoon hours and argued with the servant as well with me on the phone and said to let in. Our maid got scared with his rude behavior and not allowed him in for any inspection.
Post that I have been again following up with the customer service for Battery but not getting any response. The customer service does not send home the battery for 10 ltrs and they are un-necessarily delaying the matter from 25 days.
And now the 10 ltr unit is not even available in leading stores