[Resolved] PVR Cinemas — Failed online booking but Card charged | |
I tried 4-5 times to do online booking througfh PVR website on 26th December 2009. However, on finally calling up your customer care number the CSR told me that it is not allowed today and you will have to buy tickets in person, which I did later in the day. However, later on I realised that my account was debited 5 times, once for the koisk booking and 4 times when I attempted online. I was also getting messages online that if your credit card was debited, you will get the credit. Accordingly, please let me know when the same shall be done for Rs 590 * 4 = Rs 2360. Following are the 4 credit card payment reference number: 74477489362023669642249 74477489362023669637710 74477489361023618616246 74477489361023623587150 Above 4 debits were done on 26th Decemer 2009. Please let me know when the same shall be refunded at the earliest. [protected][protected][protected][protected][protected][protected][protected][pr...⇄ after this I have wriiten twice to their e-mail id [protected]@pvrcinemas.com and filled an online complaint on their website but no response received and neither than refund Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
Tried making advanced online booking twice on 01/01/10 morning for 3 tickets of '3 ' for 02/01/10. After making the payment of Rs.380 twice, the transaction was shown as failed. My HDFC credit card was charged Rs.760. Send a written complaint to PVR website email id and HDFC bank for dispute of charges. PVR Cinemas does not have a friendly consumer help division when they should have the most efficient system to cater to the huge cine-goers problems/complaints being the No.1 Entertainment service provider in India. I would like to get my refund back and kindly consider the case at the earliest.
Reply
Even i had same experience with PVR mumbai. I tried to book tickets on 24.12.09 which shows availability in website but failed trice and i got charged my icici credit card 3 times for the failed transacitions.
and written same complaint to thier website but no response from such number 1 cinema owner !
and even i visited to the cinema hall twice but they told me within 6 working days it will credit to my account .Till today no credit and no response
and written same complaint to thier website but no response from such number 1 cinema owner !
and even i visited to the cinema hall twice but they told me within 6 working days it will credit to my account .Till today no credit and no response
sir,
my name is P.K.Vineet, am from hyderabad, I have a sbi atm cum debit card.today i tried booking movie tickets in PVR hyderabad website by using ccavenue sbi gateway with my debit card, because of server failure transaction was not successfull and i didnt get any transaction ID, but amount 460Rs was deducted from my account eventhough error occured during transaction and transaction didnt complete. I contacted pvr they said they didnt get the money and i contacted cc avenue no one is responding.sbi is also not cooperating.i have been cheated.my tickets not booked transaction didnt complete and i also lost money.
Name:P.K.Vineet
Location: hyderabad
card: sbi atm cum debit card
cell: [protected]
my name is P.K.Vineet, am from hyderabad, I have a sbi atm cum debit card.today i tried booking movie tickets in PVR hyderabad website by using ccavenue sbi gateway with my debit card, because of server failure transaction was not successfull and i didnt get any transaction ID, but amount 460Rs was deducted from my account eventhough error occured during transaction and transaction didnt complete. I contacted pvr they said they didnt get the money and i contacted cc avenue no one is responding.sbi is also not cooperating.i have been cheated.my tickets not booked transaction didnt complete and i also lost money.
Name:P.K.Vineet
Location: hyderabad
card: sbi atm cum debit card
cell: [protected]
i have booked 2 tickets for 8-10-10 3.40 pm show f my mobile no [protected] rquest to give me confirmation through sms, thanks
I booked 4 tickets for 28th show of movie ENTHIRAN at 7:10 PM at PVR (SKYWALK) CHENNAI through online net banking facility.
The money got debited from the account but PVR gave message at the end that the transaction could bot be completed.
I am trying to get in touch with their customer care but no response.
A really pathetic service with no email or sms refunds or confirmation.
Can the forum help me to get my money back
ANJITH RAO THANGEDA
ACCOUNT NUMBER:[protected]
TRANSACTION DATE:27/10/2010
TRANSACTION AMOUNT: INR 600.00
TRANSACTION TYPE: DR
TRASACTION DESCRIPTION: ICONN/21087230/271010/CCAVENUE.COM/ CHA
The money got debited from the account but PVR gave message at the end that the transaction could bot be completed.
I am trying to get in touch with their customer care but no response.
A really pathetic service with no email or sms refunds or confirmation.
Can the forum help me to get my money back
ANJITH RAO THANGEDA
ACCOUNT NUMBER:[protected]
TRANSACTION DATE:27/10/2010
TRANSACTION AMOUNT: INR 600.00
TRANSACTION TYPE: DR
TRASACTION DESCRIPTION: ICONN/21087230/271010/CCAVENUE.COM/ CHA
I have a same issue. I have booked tickets for Khichdi on 12th oct 2010. and my accounts has been debited twice with Rs.560.
Kindly refund my money back. I have already filed an complaint. And asked the PVR cinemas booking freaks to solve my issue as early as possible.
Its been too lkong guys... Not appreciated.. This was my first ever experience with your cinema.. As I always prefer Bookmyshow website.. as it is the best... No such issues...
Kindly refund Rs.560 as earliest now
Kindly refund my money back. I have already filed an complaint. And asked the PVR cinemas booking freaks to solve my issue as early as possible.
Its been too lkong guys... Not appreciated.. This was my first ever experience with your cinema.. As I always prefer Bookmyshow website.. as it is the best... No such issues...
Kindly refund Rs.560 as earliest now
COLLECTING EXTRA MONEY
SARAVANAN EVERY TIME I AM ASKING FOR Rs.10/- Rupees ticket they give the comba for Rs.80/- only and also they are using unwanted words and treating me as begger. my phone no. is [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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