[Resolved]  Quick Cab — missbehave and leave the passenger on the way

Hi
Myself sidharth Mittal. I m a software Engineer in a software Company at New Delhi.
I have booked Quick Cab For New Delhi Railway Station to Uttam Nagar Binda pur at 10:30 Pm on 6 th April 2009.
New Delhi Railway Station has two Exit Gates. One is Pahadganj and other one is Ajmeri Gate.
i was at pahadGanj terminal gate at new delhi Railway sation at exact 10:30 pm.
but the driver was on other gate i.e. Ajmeri Gate.
i Call him to came for pahadganj terminal gate. but he refuse me to come there.I request to him again and again but he refuse clearly that he will not come.
I said ok, i m coming there.
Because i hav a 3 heavy Bags of luggage and i had to cross 16 plateform to come at AjmeriGate Exit Gate. So it took 15-20 Minutes. i reached at other gate i. e. on ajmeri gate at 10:50 pm.
But the Driver already take a new party and he said that he will charge 50 Rs extra. for late charge and misbehave to me.i was with my wife and luggage.it was very inconvinient for me.
I said him that i was at right time.
This is becoz of him.bcoz he refused to come there i.e. at pahadganz Exit Gate.

But he had already take money from another party. so he said that he will not go without extra money. And he opened the Door of the car for another party, party was already ready.he took that party n went away without my permission. This Drama was just for money.

Then i took a prepaid auto from new delhi station n went to my destination.
I am in trouble for last night inconvinience.
You are requested to look into matter and take a action against Texi company and driver.
I have already complaint in Texi company but they take no action till the date.
According to company Rules and regulation if customer refuse for the taxi after Booking confermation then they will fine charges for 100/- Rs from customer.
And if they refuse as they done with me then...????????????
I want that Company pay me for this inconvinience.

Thanks a lot

Following are the details about above Transaction

Booking ID 11988
Cab No. DL 1RY 1044
CHAUFFER : RAMNIWAS FIROZ

MY CONTACT NUMBER IS [protected].

HOPE THAT U WILL HELP ME...
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

sahi bat hai bhaya, galat kam kiya quick cab. fine deno to chahiye
Hmmm...This matter should be taken to the consumer forum, nd should be seriously dealt with.

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