Comments
quick cab is bull .
Reply
Quick Cab — CAB DID NOT REACH/ UNRELIABLE SERVICE
Dear Sir,This is to inform you that on 29th September '09 at 12.45pm I had booked a Cab from Gurgaon to New Delhi Railway Station from Quick cab call centre on tel. no. 45333333 for 30.09.2009 for 7.00 pm on which I was provided a booking id no. 28023 dt. 29.09.2009. I was told that the comfirmation will be given by sms 45 minutes before the booking time. The sms was received from the call centre at 6.00 pm on which the vehicle no. DL-1RY-1182 and the contact no. of the driver was given. On contacting the driver on his mobile no. [protected] first the driver told that he will be reaching at 7.00 pm in time. When the vehicle did not reach I again contacted him he told me that he will not be able to reach and again advised to call at customer care centre. On asking him when he will be reaching he told that he will reaching by 10.00 pm. due to which I had to leave my train. They are not doing the customer service, they are just humilating the customers, blakemailing the customer & when they ask the reason they don't reply in proper manner.
Regds
Niraj Rastogi